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Delivery Hugely Impacting Restaurants

As off-premises sales explode, operators make sure their food arrives in premium condition. Delivery is more important than ever, and operators are working to win their share of this lucrative segment. According to a recent survey from the National Restaurant Association, approximately 60% of restaurant occasions are now off-premise across all forms, including drive-thru, takeout and delivery. The survey, which the National Restaurant Association conducted with Technomic, also found: 79% of consumers use restaurant delivery at least once a month. 34% of consumers utilize delivery more often than a year ago. Fries are especially popular among consumers ordering delivery. According…

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Wendy’s will offer Breakfast in 2020

The Wendy’s Co. will debut its new breakfast daypart nationwide in the first quarter of 2020 and expects the new daypart eventually to contribute a 10% growth in sales, executives said Friday. The Dublin, Ohio-based burger brand, which hosted an Investor Day on Friday, said the new breakfast platform, which has been tested in 300 stores from 6:30 a.m. to 10:30 a.m., is expected to contribute 6% to 8% of sales in the partial 2020 fiscal year and has been tailored, with help from franchisees, to simplify operations. Kurt Kane, Wendy’s president for the U.S. division, said the brand was “going big…

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Top Traits Recruiters Look for in Executive Search

Personality should never be the sole consideration when it comes to executive search, but certain personality traits tend to thrive more than others when it comes to C-suite positions. Here are some of the top traits executive search teams should look for when considering top executive candidates. Professionalism Executives must be professional in their dealings with others both internally as well as outside of the company. Professionalism can be conveyed through the way they dress, how they interact with others, and particularly how they deal with difficult situations. With the number of meetings that C-level talent must attend, the number…

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Think Beyond the Boundaries

The summer between fourth and fifth grades, Andy Andrews writes in his new book The Bottom of the Pool, he and his friends spent most of their time at a local pool, where they invented a game called Dolphin. The object: To see who could propel himself highest above the surface, the way dolphins do. All the kids did this in the same way, by pushing upward against the water with their legs, and they all got pretty good at it—until one of them, named Kevin, leapt far higher above the water than anyone else. How? By first diving as deep…

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5 things cruise lines can teach the hospitality industry

image of 5 things cruise lines can teach the hospitality industry

Not every hotel can rely on cruise ship basics to boost their customers’ experiences. However, there’s definitely something to improve at every hotel - what can you do better? Perhaps studying a cruise ship can help you. It’s true — a cruise ship is much different than a hotel. The former carries passengers from port to port, feeding and entertaining them along the way. Alternatively, hotels provide a place to sleep and, often, not much more than that. With that in mind, hotels stand to gain a lot by studying how cruise lines operate. Customers come back for cruises again…

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What Clients Say About Patrice & Associates

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    Trevor was fantastic!

    Trevor was fantastic to work with: extremely professional throughout, helpful and insightful, great proactive communicator and in general I always felt that he was engaged and worked hard to get me to the finish line from the very beginning and throughout the several months process.

    Thanks,

    Carlos Bohen   Trevor was fantastic!