Blog

How Restaurants are Preparing for the New Normal

How Restaurants are Preparing for the New Normal In talking with our clients there seems to be a common thread in everyone's thoughts.  They want to transition back to normality.  This transition would be a gradual reopening of restaurants whereas festivals and ball parks may take longer. The pandemic has encouraged many restaurants who had not considered take-out to start offering it. Online ordering systems and third-party delivery apps have made this an increasingly realistic prospect. Restaurants should have a dedicated "staging area" for carry-out as many guests want to preserve the dining experience.  A separate entrance would be optimal. …

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Hospitality Trending for the “New Norm”

The Hospitality Industry is embracing what may be a permanent “new norm”.  Extra sanitizing, gloves and masks are making for a safer experience as many guests prefer to dine-in.  Carry out has been a interim solution but to me, even a great steak doesn’t taste the same in Styrofoam. Many restaurants are re-staffing and looking to Hospitality Recruiters for help locate top talent.  Not all furloughed workers want to return to their job.  This paid time off, with unemployment, gave them the ability to explore their options. Restaurant Recruiters play a big part in re-staffing their hospitality clients. Many are…

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New Online Accessibility Act introduced to Congress would require businesses to make their website and mobile apps accessible

Article shared courtesy of NRN.com Joanna Fantozzi | Oct 02, 2020   The Online Accessibility Act — legislation that was introduced to the U.S. House of Representatives on Thursday by Reps. Ted Budd, (R-N.C.) and Lou Correa, (D-Calif.) — would officially extend the Americans with Disabilities Act to consumer-facing digital accessibility. Under the extension of the ADA, businesses would have to make their websites and apps accessible to the visually impaired. Currently, the law only applies to “public accommodations,” which only extends to physical locations. “Retailers want to serve all customers, and that includes those who are blind or visually…

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Restaurants maintain steady service sentiment even as recovery slows

Article shared courtesy of NRN.com Image shared from article courtesy of Getty Images Entertainment Restaurant sales improved again in August. But even though August’s same-store sales growth is the best result for the industry since February, it revealed a slowdown in the pace of restaurant recovery. This latest Black Box Intelligence™ data suggests that in upcoming months, and likely into 2021, the recovery will continue to look more like a sluggish climb instead of the rebound to pre-coronavirus sales levels we’d all like to see. Although the economy is recovering, millions of people remain unemployed, extended government relief packages are still…

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Jack in the Box reports 6.6% increase in same-store sales thanks to check growth and menu innovation

Article shared courtesy of NRN.com New CEO Darin Harris discussed how the company quickly pivoted during the coronavirus pandemic to come out on top at a rough time for the industry Joanna Fantozzi | Aug 06, 2020 Jack in the Box reported a 6.6% increase in same-store sales to round out a strong third quarter ended July 5, 2020, despite the company’s “substantial decline in traffic.” New CEO Darin Harris — who just came on board in June, replacing Leonard Comma, who announced his exit in December — attributed the company’s positive results, even with COVID-19-related traffic struggles, to average check growth of…

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Wingstop Q2 same-store sales soar 31.9%

Fast-casual restaurant brand credits digital sales as it opens more ghost kitchens Ron Ruggless | Jul 29, 2020 Wingstop Inc., with its reliance on digital delivery and carry-out sales, excelled amid coronavirus pandemic restrictions with a 31.9% increase in domestic same-store sales in the second quarter, the company said Wednesday. The Dallas-based fast-casual brand, in releasing earnings for the second quarter ended June 27, said the sales gains, which were on top of a 12.8% same-store sales increase in the same quarter last year, pushed average unit volumes to near $1.4 million amid favorable wing commodity prices. “The topline momentum in our…

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Large restaurant chains have mostly recovered from the effects of COVID-19, while the rest of the industry still struggles, Bank of America study says

A study of Bank of America credit card spending since March emphasizes the widened gap between recovery for large restaurant chains and small businesses Joanna Fantozzi | Jul 10, 2020 National restaurant chains have largely recovered from the detrimental effects of plummeting consumer spending during the COVID-19 pandemic, according to a study of credit card spending from March to July 4 from Bank of America. The research compares the expenditures trajectory between large restaurant chains and the rest of the restaurant industry (which includes small chains and independent restaurants). At the beginning of March just before pandemic-related lockdowns had started to be implemented, consumer…

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Restaurants Rise: How marketing is changing in a post-COVID-19 world

This article is shared courtesy of NRN.com and can be found at the following link: https://www.nrn.com/marketing/restaurants-rise-how-marketing-changing-post-covid-19-world Written by Joanna Fantozzi - June 8' 2020 As consumer confidence and priorities change, so should restaurant strategies. What might have worked as an on-brand marketing message before the pandemic hit could be tone-deaf or miss the mark in what has become a changed industry. On day four of Nation’s Restaurant News and Restaurant Hospitality’s Restaurants Rise digital summit, Chris Hollander, chief marketing officer of Panera Bread, and Gje Greene-Wallace, director of marketing for 20-unit, Texas-based seafood chain Fish City Grill and sister concept…

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Al fresco dining becomes solution for full-service restaurants…

This article is shared from nrn.com and was written Mark Hamstra | May 29, 2020 https://www.nrn.com/restaurants-ready/al-fresco-dining-becomes-solution-full-service-restaurants In states and cities where the lifting of dine-in restrictions is still potentially weeks away, outdoor dining has increasingly become a bridge solution for full-service restaurants. Perhaps spurred by growing evidence that the coronavirus that causes COVID-19 does not spread as easily outdoors in fresh air, some states — including Minnesota, Maryland, Ohio, Illinois, Rhode Island, New Hampshire and others — have either limited full-service restaurants to al fresco dining only or specifically encouraged restaurants to serve guests outdoors in their reopening plans. Related: CDC…

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Hospitality Icon Saves 3 Ellicott City, MD Businesses-Headquarters Homestate News

Hospitality Icon Gordon Ramsay recently visited and restored 3 hospitality businesses in Historic Ellicott City, MD in a special edition of his show 24 Hours to Hell & Back: Save Our Town. Check out this article, written by Beth Haven and published at:  https://heavy.com/entertainment/2020/05/gordon-ramsay-ellicott-city-businesses/ Image credit goes to: Jeff Neira / FOX. © 2020 FOX MEDIA LLC. Three Ellicott City Businesses are Rescued by Gordon Ramsay In a special episode of Gordon Ramsay’s 24 Hours to Hell and Back titled “Save Our Town,” Ramsay and the crew renovate three separate businesses in Ellicott City, Maryland, a town that was hit by massive floods…

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What Clients Say About Patrice & Associates

  • I would personally love to thank Matt Lopez!

    Matt provided all of the help, not only helping me secure a position with a great company but helping me with any concerns and questions I may have had.  Matt was really easy going and really relatable and honestly just made things easy. I loved the experience and wanted to thank him for the amazing help and support and overall guidance into my new position.        

    Thanks Matt Lopez!

    Matt Brundage

    I would personally love to thank Matt Lopez!
  • All ABOARD the Scott Meyer train!!

    I had the pleasure of working with Scott Meyer on my recent search for a new start in my current career. To begin, I had been researching companies and individuals that specialize in assisting with talent recruiting. When I initially spoke with Scott, I knew from that moment he was an individual I wanted on my side. He had extensive knowledge of the organizations he was working with and asked the right questions to ensure both parties would be a cohesive fit.  Through the entire process he not only was informative but supportive and genuinely excited for what could be a new beginning for me. He coached me through some potential interview questions and also guided me through the offer and counteroffer process.  I was very comfortable and confident with his direction and would highly recommend anyone potentially searching for a recruiting connection to get on the Scott Meyer Train to success!!!                    

    Thank you, Scott!!!

     

    Bret Colamarino

    All ABOARD the Scott Meyer train!!
  • Eric Coultoff was great! 

    He followed up during the whole process, he was very encouraging and always guiding me.  He kept in touch even after the whole process ended successfully.            

    Thanks again Mr. Eric!

    Marcos Pajares Eric Coultoff was great!
  • Highly recommended Hez Butler!

    It was my pleasure to cooperate with Hezekiah Butler. He is very attentive to candidate's profiles and wishes and helps to find a perfect job. He is actively involved and supportive during the recruitment process and provide a timely update and I cannot thank him enough for being so kind, encouraging and supportive. I found the recruitment experience very professional. 

         

    Thank you so much,

    Orlando F.

    Highly recommended Hez Butler!
  • Working with John Gatewood has been an absolute pleasure! 

    He was always right on top of everything! This was my first time ever working with a recruiter in job searching.  I was very fortunate to have him walk me through this process and assisting me in landing a career I can grow with.  He is definitely a high recommendation for any candidate that's job/career searching.      

    Thank you,

    Barbara Working with John Gatewood has been an absolute pleasure!