Blog

Be Prepared for the Interview – No Negative Body Language

As a career coach for 30 years, I've heard all the stories from recruiters about people going on interviews.  Recruitment is one thing, now you have the interview and there are many aspects to think about. Your body language can say a lot more about your feelings than you might suppose, and this is especially true when you’re being interviewed. Poor body language can betray nervousness and give the interviewer the wrong impression. Follow these five simple tips to ensure your body language remains as eloquent and as articulate as you are. 1. Faking it Most people can spot a…

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Five Star hotel interview? How to be a Five Star candidate.

If you’ve been working in the hotel industry for a while, you’ll be looking to further your career at some point, and what better way than to make the step up to a five star hotel? Jose Ruiz, HR manager at The Berkeley Hotel, gives some ideas on what to expect when you interview for a five star hotel position.   Q: How different is the interview process for the service industry as opposed to, say, an office job? A: I wouldn’t say it’s completely different, although in the service industry the emphasis is firmly on personality and behavior. At our hotel,…

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7 interview mistakes you never thought of

 You’ve seen the hotel, restaurant or catering job   you want, you’ve sent off your resume and you’ve got a first interview. So, what are the mistakes you need to avoid to ensure you clear this hurdle and get a second one? Well, there’s a lot of advice out there, and you’ve probably heard the obvious ones about not turning up late and not looking scruffy. You’ve probably even heard the horror stories of the interviewees who chewed gum throughout their interviews, or started munching on sandwiches. Or the ones with the odd questions (tip: never ask an interviewer if that’s their natural hair color). But what about the…

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10 Recruitment Tips to maximize your job postings

Recruitment Tips to maximize your job postings In today's unemployment market, you need to use all avenues to find the best candidate.  Using Patrice & Associates is a great idea as we want to be your staffing partner.  Being your staffing partner also means we want to help you find multiple ways to source candidates when necessary.  Solve Your Recruitment Challenges Did you know, as many as 54% of Americans use the internet to look for available jobs? So, if you're an employer wanting to fill a vacancy, there's a good chance you've posted an ad on a job board. If that…

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Top Tips for Hospitality Shift Workers

I want to share some thoughts that's relevant to you as a hospitality industry shift worker who works works long, disjointed hours.  Coping with shift work can be difficult.  "Work to live, don't live to work" "The easiest way to deal with working long hours was just to make it enjoyable, have a laugh and banter with the customers. At the end of the day, the best way to get through it is to keep yourself busy at all times." "Large vanilla latte, extra shot of espresso, plus a double choc muffin!" "Working in hot busy environments should be treated…

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How to Restore Your Work/Life Balance in Hospitality Profession

How to Restore Your Work/Life Balance in Hospitality Profession Finding the right work-life balance is an important part of being happy at work. We all know how dedicated to your jobs you hospitality people are, but most of you know the tricks to maintaining equilibrium.  Getting the balance right between work and the other things in life can be tricky. Juggling work with caring for children or elderly relatives, studying, working in the community, or making time to meet up with friends can be difficult. Getting it wrong can lead to stress and unease, so finding that balance is crucial to…

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3 recruitment marketing trends that will dominate 2019

3 recruitment marketing trends for 2019 In order for us to predict what our recruiting will change in 2019, we needed to first look at 2018. According to Glassdoor, 76% of hiring managers reported that attracting top talent was their greatest challenge in 2018. This finding comes as no surprise considering that US unemployment rate in 2018 was the lowest in almost five decades, according to the US Bureau of Labor Statistics. This trend will continue well into 2019. This means that employers will face an even bigger challenge when it comes to attracting top talent. Compared to the job market of…

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4 trends in foodservice that your customers want right now

The global food service market is at a record high which mean fast casual restaurants will be fighting for a piece of the action and will need to set up their hospitality recruitment efforts to keep up with the demand. The battle to earn part of this additional revenue is more difficult than ever as consumer expectations are higher, placing more pressure on food service operators to incorporate quality into every inch of the experience or risk losing out to more daring concepts. The fastest way fast casuals can ensure customer victory is to understand their desires for not only…

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Hospitality Surprise Predictions for 2019

In researching what might be restaurant "trendy" for 2019, I've taken research from several sources and have developed this list of hospitality predictions for this year and found much of it surprising.  But a nice surprise! Levatine Cuisine - growing interest in Israeli cuisine has led to increased flavor innovations in surround countries.  Specialties from Lebanon, Syria and Turkey are finding momentum in trendy independent restaurants.  Sauces such as s'chug, pomegranate molasses, toum, labneh and tahini are finding new and innovative applications, in addition to ingredients such as urfa, lavash and even schmaltz.  My thinking is that once exploration throughout…

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Recruitment Tip: Hire the Best Talent by Finding the Perfect Fit

"WHAT WERE WE THINKING?!?"  Hindsight is always 20/20 but in the world of recruitment, this usually happens when we think we just hired the the best talent with the perfect fit for our company, and then we get disappointed with their performance, early leave or termination. Sometimes, what appears to be a perfectly performed recruitment of a new star, the reality is not as great as we would like it to be.  You found the ideal candidate for the job who you thought would be a perfect fit for your company culture.  Recruitment Culture Fit Tips & Questions You feel like you…

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What Clients Say About Patrice & Associates

  • I would like to say thank you for this great opportunity and helping me with the next mile stone on my career path.

    At first when I received the email I was uncertain that this would work. Upon talking to Michelle I discovered that not only was she really nice, but also quite resourceful. I started the process on a Tuesday and literally one week later I was offered a job on the spot, thanks to all of her assistance. We talked and I was able to be open with her.  She was able to put me in the mindset of my now area manager to go over what to say and do, and what to leave out during the interview. We went over resumes and she showed me how to improve mine so that I stood out. Overall if I ever had to do this again I would gladly work with Michelle but I’m secure in my career path.  Thanks again to Patrice and Associates, and Michelle! Keyona Ellis
  • Duke was always available. There were several times I made unscheduled calls and texts, and he always had time for me. 

    I am grateful to have worked with Duke Witte during my search for employment. When I heard the word recruiter, I immediately put my guard up, but it quickly came down. Duke proved himself immediately as being in my corner, and that he had my best interests at heart. I explained to Duke upfront what’s important to me, my beliefs, and my interests. I was able to speak to Duke openly and comfortably. I’m a very private person, and Duke made me very comfortable by explaining his confidentiality process between prospect and recruiter. It has been awhile since I’ve had to look for work and be interviewed. I requested a mock interview with Duke, and it helped me. I don’t think the most highly of myself at times, and Duke strongly helped me build my confidence. My original resume I created read more as a detailed portfolio and Duke rearranged things in a way that would give me opportunity to speak on my skills and abilities. He explained that the resume is my golden ticket to getting the interview, and the interview is where I sell myself and share the details that I had in my original resume. I thoroughly enjoyed working with Duke during this process, and he is a strong advocate for those needing work. I will be referring him anytime I am able. Elliott Gray Duke was always available. There were several times I made unscheduled calls and texts, and he always had time for me. 
  • Jodi Furraitti at Patrice & Associates is absolutely fabulous!

      I could tell immediately that she loves what she does for her clients and really gets to know them in depth. I had been searching for my next career path for several months and then the Covid-19 debacle happened. No one was hiring. I had posted my resume on Indeed and that’s where Jodi found me. She does her homework and even answered emails, texts and calls both day and night, and even on weekends. The whole process was quick, professional and only took one interview for me to secure a General Manager role at a luxury motorcoach resort. Jodi is a great asset to Patrice & Associates, and with this being my first experience working with a recruiter, I am highly impressed. Well done! Carolyn Masten Jodi Furraitti at Patrice & Associates is absolutely fabulous!
  • I don’t have enough great things to say about Clint Carpenter!

    His continued support and insight have been invaluable.  He hit the ground running by asking the tough questions, managing expectations, and providing the essential motivation needed to get me across the finish line.  Clint Carpenter has the dynamic leadership and mentorship qualities that can transform a candidate‘s potential into reality.  I’m overwhelmingly impressed by his integrity, candor, and tenacity.  He has a genuine compassion and empathy that is unparalleled.  My family and I can’t express the absolute gratitude we have for Clint as he truly changed our lives forever. Thank you! Mitch Johnson I don’t have enough great things to say about Clint Carpenter!
  • Thank you, Patrice and Associates for being there, but most importantly thank you, Helen!

    Let me start by saying thank you for contacting me and taking my experience and job skills into consideration. I had the great honor of being helped by Helen Nourai on my journey to find a new career that will now set me up for a better future. Since the first time she contacted me she was extremely helpful in improving my resume, giving me suggestions on opportunities, and providing me with great coaching and support. It always felt as though I was talking with a friend rather than a recruiter, which made for an outstanding experience.

    As a result of the Covid-19 pandemic I found myself unemployed, Helen was a source of work support for me and kept me motivated and feeling positive about my future. She always made herself available to help me in making decisions and to help guide me to the right path for a better career. I am so excited to start my new career with a great company and big part of this achievement is thanks to Helen’s unconditional support and guidance. Sincerely, Daniel Pena Thank you, Patrice and Associates for being there, but most importantly thank you, Helen!