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I want to share some thoughts that's relevant to you as a hospitality industry shift worker who works works long, disjointed hours.  Coping with shift work can be difficult.  "Work to live, don't live to work" "The easiest way to deal with working long hours was just to make it enjoyable, have a laugh and banter with the customers. At the end of the day, the best way to get through it is to keep yourself busy at all times." "Large vanilla latte, extra shot of espresso, plus a double choc muffin!" "Working in hot busy environments should be treated…

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How to Restore Your Work/Life Balance in Hospitality Profession Finding the right work-life balance is an important part of being happy at work. We all know how dedicated to your jobs you hospitality people are, but most of you know the tricks to maintaining equilibrium.  Getting the balance right between work and the other things in life can be tricky. Juggling work with caring for children or elderly relatives, studying, working in the community, or making time to meet up with friends can be difficult. Getting it wrong can lead to stress and unease, so finding that balance is crucial to…

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3 recruitment marketing trends for 2019 In order for us to predict what our recruiting will change in 2019, we needed to first look at 2018. According to Glassdoor, 76% of hiring managers reported that attracting top talent was their greatest challenge in 2018. This finding comes as no surprise considering that US unemployment rate in 2018 was the lowest in almost five decades, according to the US Bureau of Labor Statistics. This trend will continue well into 2019. This means that employers will face an even bigger challenge when it comes to attracting top talent. Compared to the job market of…

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The global food service market is at a record high which mean fast casual restaurants will be fighting for a piece of the action and will need to set up their hospitality recruitment efforts to keep up with the demand. The battle to earn part of this additional revenue is more difficult than ever as consumer expectations are higher, placing more pressure on food service operators to incorporate quality into every inch of the experience or risk losing out to more daring concepts. The fastest way fast casuals can ensure customer victory is to understand their desires for not only…

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In researching what might be restaurant "trendy" for 2019, I've taken research from several sources and have developed this list of hospitality predictions for this year and found much of it surprising.  But a nice surprise! Levatine Cuisine - growing interest in Israeli cuisine has led to increased flavor innovations in surround countries.  Specialties from Lebanon, Syria and Turkey are finding momentum in trendy independent restaurants.  Sauces such as s'chug, pomegranate molasses, toum, labneh and tahini are finding new and innovative applications, in addition to ingredients such as urfa, lavash and even schmaltz.  My thinking is that once exploration throughout…

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"WHAT WERE WE THINKING?!?"  Hindsight is always 20/20 but in the world of recruitment, this usually happens when we think we just hired the the best talent with the perfect fit for our company, and then we get disappointed with their performance, early leave or termination. Sometimes, what appears to be a perfectly performed recruitment of a new star, the reality is not as great as we would like it to be.  You found the ideal candidate for the job who you thought would be a perfect fit for your company culture.  Recruitment Culture Fit Tips & Questions You feel like you…

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Recruiting and hiring someone that is a culture fit for your company is often more important that hiring for skills or industry experience.  Often skills and job responsibilities can be taught but you cannot teach someone how to fit in with the culture of your organization.  They have it or they don't. Cultural fit interview questions are used to single out candidates whose values, beliefs and behavior fit in with your company’s culture. For your team’s and company’s best interest, always make sure to ask a set of cultural fit interview questions that will help you see if the candidate is…

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Hospitality recruitment is changing. How can HR professionals and recruiters face new hospitality recruitment challenges?  In this article I share some of the advanced recruiting methods I've learned over 30 years as CEO of the largest Hospitality Recruitment firm in the US and Canada.  The goal is to help you recruit professionals in hospitality. What is hospitality recruitment? Hospitality industry includes businesses that offer people food, drink, or a place to sleep. Some examples include: hotels, resorts, casinos, bars and restaurants. Hospitality recruitment is a term used for finding and hiring the right job candidates in hospitality recruitment. In other words, if you need to…

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I have been in recruiting for 30 years and hope a few suggestions can make your life easier.  Think about this:  Do your hiring managers run screaming when they see you coming? Do they pray for death each time you drop another 50 or 60 resumes on their desk? Does the team you support break down into deep shuddering sobs each time you have been chosen to fill their openings?  Does this sound like your life in corporate America? If not, you must be doing something right. But for those of you struggling, I have a few tips which I think…

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Recruitment for 2019 requires a different strategy. If you are still trying to recruit top talent the way you used to 10 years ago, you likely are struggling.  Today's unemployment rate makes it a candidate's market.  Where in the past candidates were competing for the best jobs, today companies are competing to attract the best talent. This article is designed to give you some quick, easy insights as you are planning your recruitment strategies this year. Recruitment Marketing    Surprised that marketing will come into play this year?  It's longer how the candidate markets themselves to you the employer, it's…

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