Blog

Special Note from Patrice

[caption id="attachment_21879" align="alignleft" width="300"] Man push number zero down the cliff where has the number 2021 with blue sky and sunrise. It is symbol of starting and welcome happy new year 2021.[/caption] 2020 was a year to remember, or forget.  We all know hospitality was one of the hardest hit industries.  The restaurants that survived had to “pivot” to stay afloat.  Carry out, curbside pick up, and delivery all became the “norm”.  Restaurants and Patrice & Associates pivoted together. The pandemic is almost over and restaurants are rebounding quickly.  The new concern is they can’t find staff.  The news reports…

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Hospitality Recruitment Demand Overflows

We are seeing more and more companies expanding and need managers.  Our hospitality recruitment services are in high demand as we have over 1,000 jobs. The demand for managers will be increasing as restaurants are moving to digital drive-thru windows. Pizza Hut is launching a digital pickup window at 1,500 restaurants Pizza Hut announced Tuesday that the Yum Brands company has launched the Hut Lane: a dedicated digital pickup window at 1,500+ locations around the country, with more on the way. The feature allows customers to place orders through the Pizza Hut website, app, or over the phone and drive…

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The Hospitality Flood Gates are Opening!

As the owner of Patrice & Associates Hospitality Recruitment, I use my own business as a yardstick measuring the health of the hospitality industry.  In 2020, our clients were being forced to close, job seekers weren't looking for jobs as they were on unemployment - and there were no jobs to be found. As more states gave the green light for restaurants to open, they have been in a frenzy.  Many only got a 24 - 48-hour notice that they could open.  They didn't have the food ordered, they didn't have any prepping options and they didn't have the staff.…

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The unprofessional actions of one ruin it for all

Authored by Chuck Helden, Franchisee The other day I came upon a LinkedIn post, written by a recruiter from another firm within my own industry. This recruiter wrote that her client embarrassed her because of their unresponsiveness to the application of one of her candidates. She told the candidate of this client's unresponsiveness, and that she could not wait to find him a better opportunity with a better company. She then proceeded to “lecture” her client in the post! There are a lot of incredibly good professional recruiters and recruiting firms out there, but there are some that give the industry a…

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Hire for Culture and Fit

Author:  Rick Weaver, Franchisee Hire for Culture and Fit It was a chilly morning as I raced to get to a meeting across town. Along the way I stopped for a quick breakfast. When the food came, I said, “You must enjoy getting people a delicious start to their day.” The reply shocked me. “I like it, I just wish the food was healthier”. I immediately thought, “my breakfast isn’t healthy? I thought it was. After all it's low in sodium and fat. What is wrong with it.” Was the problem the food, the wait staff, or something else. Research…

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Patrice & Associates Update on COVID and the Hospitality Industry

Patrice & Associates Update on COVID and the Hospitality Industry Dr. Anthony Fauci, the nation’s top expert on infectious diseases, told Robin Roberts of ABC News in Mid-November “the calvary is coming here. Vaccines are going to have a major positive impact.” Dr Fauci, a trusted top adviser, sees the vaccine  having a significant affect on curbing the pandemic.   This combined with thoughtful mask wearing means that we see an abatement of this pandemic within 4-6 months.  Hopefully at that point, life will return to “normal.” There is no question the hospitality industry has been hit the hardest in the last…

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How Restaurants are Preparing for the New Normal

How Restaurants are Preparing for the New Normal In talking with our clients there seems to be a common thread in everyone's thoughts.  They want to transition back to normality.  This transition would be a gradual reopening of restaurants whereas festivals and ball parks may take longer. The pandemic has encouraged many restaurants who had not considered take-out to start offering it. Online ordering systems and third-party delivery apps have made this an increasingly realistic prospect. Restaurants should have a dedicated "staging area" for carry-out as many guests want to preserve the dining experience.  A separate entrance would be optimal. …

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Hospitality Trending for the “New Norm”

The Hospitality Industry is embracing what may be a permanent “new norm”.  Extra sanitizing, gloves and masks are making for a safer experience as many guests prefer to dine-in.  Carry out has been a interim solution but to me, even a great steak doesn’t taste the same in Styrofoam. Many restaurants are re-staffing and looking to Hospitality Recruiters for help locate top talent.  Not all furloughed workers want to return to their job.  This paid time off, with unemployment, gave them the ability to explore their options. Restaurant Recruiters play a big part in re-staffing their hospitality clients. Many are…

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New Online Accessibility Act introduced to Congress would require businesses to make their website and mobile apps accessible

Article shared courtesy of NRN.com Joanna Fantozzi | Oct 02, 2020   The Online Accessibility Act — legislation that was introduced to the U.S. House of Representatives on Thursday by Reps. Ted Budd, (R-N.C.) and Lou Correa, (D-Calif.) — would officially extend the Americans with Disabilities Act to consumer-facing digital accessibility. Under the extension of the ADA, businesses would have to make their websites and apps accessible to the visually impaired. Currently, the law only applies to “public accommodations,” which only extends to physical locations. “Retailers want to serve all customers, and that includes those who are blind or visually…

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Restaurants maintain steady service sentiment even as recovery slows

Article shared courtesy of NRN.com Image shared from article courtesy of Getty Images Entertainment Restaurant sales improved again in August. But even though August’s same-store sales growth is the best result for the industry since February, it revealed a slowdown in the pace of restaurant recovery. This latest Black Box Intelligence™ data suggests that in upcoming months, and likely into 2021, the recovery will continue to look more like a sluggish climb instead of the rebound to pre-coronavirus sales levels we’d all like to see. Although the economy is recovering, millions of people remain unemployed, extended government relief packages are still…

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What Clients Say About Patrice & Associates

  • Delanie is definitely someone who can open doors to growth and future. Her commitment and passion speaks louder than words. She made sure there was constant communication and that I always was ready, well prepared and taken care of also. Not only did I enjoy working with her, but she has also created a new world of opportunities. Her work ethics, commitment, connections and knowledge takes a person to another level of betterment and understanding success. Delanie is DEFINITELY someone to keep, respect and appreciate because she makes sure to give you the same in return. She is a guardian Angel!
    Thank you. Respectfully, Anita M
    Delanie is a guardian Angel! 
  • Delanie was fantastic. Everything was smooth and she is fun, she is available and she has great energy. Giorgio Riccobono Delanie was fantastic.
  • Delanie was very professional and understanding during the whole process. She was always available when needed, also walk me through all steps to make sure I was ready for interviews and calls. Giovani Varela Delanie was very professional and understanding during the whole process. 
  • Clint reached out to me at my work one day and he was so passionate,so professional and very helpful. He helped me put together a very solid strong resume based on my experience and my likes. I’m very happy he reached out, very happy to work with him and now I will soon be part of a great company that I see my future been amazing in this industry. Thanks again Clint I will always be happy I chose this company. You made everything much better and much easier for me. Jessy Benitez Thanks again Clint
  • I received a call from Clint, after he introduced himself he told me about a job he thought I would be perfect for. A franchise of the company I had previously worked for. What he was about to find out was I interviewed with them and tanked it. Yes, I tanked an interview with a company I spent 9 years working for. You have to understand I've only had 2 jobs in 20 years so and I was nervous and wasn’t sure what to expect, I also thought my work experience with the company would be doing some of the talking for me. Clint said he would be in touch if anything came up. I thought that was the end of it. A few days later he called and helped me rewrite my resume to get the best of what I did that I didn’t think was that important onto paper. He called with another opportunity and set up the interview. Clint didn’t just set up an interview, he called the day before and spent an hour of his time prepping me for it. We went over the list of questions he sent that he thought would be asked and questions I should ask. I was more relaxed and the interview went well. I got a call 3 days later after they finished up the rest of the interviews and was offered the job. I called Clint and told him the good news, and that he wouldn’t have to deal with me anymore. Instead I was told he would be there throughout my training and the transition into the position. It’s awesome to know that someone is there to talk to if needed.  I truly believe I got the job because of Clint. I know I did on my merits but Clint was a huge help. Who would have thought one and done. I would recommend Clint Carpenter and Patrice and Associates to anyone.   Bethanne Volz
    I would recommend Clint Carpenter and Patrice and Associates to anyone.