Blog

Special Note from Patrice

[caption id="attachment_21879" align="alignleft" width="300"] Man push number zero down the cliff where has the number 2021 with blue sky and sunrise. It is symbol of starting and welcome happy new year 2021.[/caption] 2020 was a year to remember, or forget.  We all know hospitality was one of the hardest hit industries.  The restaurants that survived had to “pivot” to stay afloat.  Carry out, curbside pick up, and delivery all became the “norm”.  Restaurants and Patrice & Associates pivoted together. The pandemic is almost over and restaurants are rebounding quickly.  The new concern is they can’t find staff.  The news reports…

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Hospitality Recruitment Demand Overflows

We are seeing more and more companies expanding and need managers.  Our hospitality recruitment services are in high demand as we have over 1,000 jobs. The demand for managers will be increasing as restaurants are moving to digital drive-thru windows. Pizza Hut is launching a digital pickup window at 1,500 restaurants Pizza Hut announced Tuesday that the Yum Brands company has launched the Hut Lane: a dedicated digital pickup window at 1,500+ locations around the country, with more on the way. The feature allows customers to place orders through the Pizza Hut website, app, or over the phone and drive…

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The Hospitality Flood Gates are Opening!

As the owner of Patrice & Associates Hospitality Recruitment, I use my own business as a yardstick measuring the health of the hospitality industry.  In 2020, our clients were being forced to close, job seekers weren't looking for jobs as they were on unemployment - and there were no jobs to be found. As more states gave the green light for restaurants to open, they have been in a frenzy.  Many only got a 24 - 48-hour notice that they could open.  They didn't have the food ordered, they didn't have any prepping options and they didn't have the staff.…

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The unprofessional actions of one ruin it for all

Authored by Chuck Helden, Franchisee The other day I came upon a LinkedIn post, written by a recruiter from another firm within my own industry. This recruiter wrote that her client embarrassed her because of their unresponsiveness to the application of one of her candidates. She told the candidate of this client's unresponsiveness, and that she could not wait to find him a better opportunity with a better company. She then proceeded to “lecture” her client in the post! There are a lot of incredibly good professional recruiters and recruiting firms out there, but there are some that give the industry a…

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Hire for Culture and Fit

Author:  Rick Weaver, Franchisee Hire for Culture and Fit It was a chilly morning as I raced to get to a meeting across town. Along the way I stopped for a quick breakfast. When the food came, I said, “You must enjoy getting people a delicious start to their day.” The reply shocked me. “I like it, I just wish the food was healthier”. I immediately thought, “my breakfast isn’t healthy? I thought it was. After all it's low in sodium and fat. What is wrong with it.” Was the problem the food, the wait staff, or something else. Research…

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Patrice & Associates Update on COVID and the Hospitality Industry

Patrice & Associates Update on COVID and the Hospitality Industry Dr. Anthony Fauci, the nation’s top expert on infectious diseases, told Robin Roberts of ABC News in Mid-November “the calvary is coming here. Vaccines are going to have a major positive impact.” Dr Fauci, a trusted top adviser, sees the vaccine  having a significant affect on curbing the pandemic.   This combined with thoughtful mask wearing means that we see an abatement of this pandemic within 4-6 months.  Hopefully at that point, life will return to “normal.” There is no question the hospitality industry has been hit the hardest in the last…

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How Restaurants are Preparing for the New Normal

How Restaurants are Preparing for the New Normal In talking with our clients there seems to be a common thread in everyone's thoughts.  They want to transition back to normality.  This transition would be a gradual reopening of restaurants whereas festivals and ball parks may take longer. The pandemic has encouraged many restaurants who had not considered take-out to start offering it. Online ordering systems and third-party delivery apps have made this an increasingly realistic prospect. Restaurants should have a dedicated "staging area" for carry-out as many guests want to preserve the dining experience.  A separate entrance would be optimal. …

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Hospitality Trending for the “New Norm”

The Hospitality Industry is embracing what may be a permanent “new norm”.  Extra sanitizing, gloves and masks are making for a safer experience as many guests prefer to dine-in.  Carry out has been a interim solution but to me, even a great steak doesn’t taste the same in Styrofoam. Many restaurants are re-staffing and looking to Hospitality Recruiters for help locate top talent.  Not all furloughed workers want to return to their job.  This paid time off, with unemployment, gave them the ability to explore their options. Restaurant Recruiters play a big part in re-staffing their hospitality clients. Many are…

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New Online Accessibility Act introduced to Congress would require businesses to make their website and mobile apps accessible

Article shared courtesy of NRN.com Joanna Fantozzi | Oct 02, 2020   The Online Accessibility Act — legislation that was introduced to the U.S. House of Representatives on Thursday by Reps. Ted Budd, (R-N.C.) and Lou Correa, (D-Calif.) — would officially extend the Americans with Disabilities Act to consumer-facing digital accessibility. Under the extension of the ADA, businesses would have to make their websites and apps accessible to the visually impaired. Currently, the law only applies to “public accommodations,” which only extends to physical locations. “Retailers want to serve all customers, and that includes those who are blind or visually…

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Restaurants maintain steady service sentiment even as recovery slows

Article shared courtesy of NRN.com Image shared from article courtesy of Getty Images Entertainment Restaurant sales improved again in August. But even though August’s same-store sales growth is the best result for the industry since February, it revealed a slowdown in the pace of restaurant recovery. This latest Black Box Intelligence™ data suggests that in upcoming months, and likely into 2021, the recovery will continue to look more like a sluggish climb instead of the rebound to pre-coronavirus sales levels we’d all like to see. Although the economy is recovering, millions of people remain unemployed, extended government relief packages are still…

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What Clients Say About Patrice & Associates

  • Helen Nourai THANK YOU SO VERY MUCH!!

    After being COVID laid off in 2020; I spent the next year floundering, and looking for work. I had my resume up on all the different sites, and applied to anything that was even close to a good fit. No luck, and very few calls or email responses. Until one day out of nowhere Helen contacted me. Helen was extremely personable, positive, and prepared. After speaking for some time, completing the initial introductions, and basic information. Helen already had a position in mind for me. I sent her all of my relevant documents, and she worked her magic. Just a couple days later she emailed back my beautifully reworked resume, and double checked that I was ready for her to submit to potential employers. Then things went very fast! The next day on a Tuesday I had 2 phone interviews. Then Thursday another interview with the Director. Helen kept in touch every step of the way; calling even when I had forgotten to keep her posted. Then the General Manager contacted me on a Saturday followed by the VP!! Less than a week after Helen had submitted me I had completed the interview process, and was waiting on an offer pending reference & background checks. Helen, again was in amazing communication with me. Discussing my needs from the offer to ensure that when the offer was made; it included everything I wanted. It worked out exactly like that too! In the midst of the whirlwind offer that was exactly what I wanted (something I've never experienced before), and all the different company leaders reaching out to me. Helen was right there with me too. Checking in, sharing in my excitement, and giving me all her congratulations. Again, I had never experienced a hiring process with this much of a personal touch before ever! Definitely never one that was this smooth, and fast. If the Company went a day not talking to me, Helen was on it and reaching out to push the process forward.
    13 months of the unconscionable COVID under employment; with all the stress, worry, and insecurity, doing anything and everything to scrape together as many dollars as possible, to finally land a dream position that is a perfect fit, in my ideal location, industry, and salary. It is all still so unbelievable, and I know Helen was more than a major player. She was the key! The difference maker! I cannot express my level of gratitude for her help, and perseverance. Helen is the most gifted recruiter I have ever interacted with, and should I ever be looking for work, Helen will absolutely be my first call.
    Much Gratitude,
    Ben Whetstone
    Helen Nourai THANK YOU SO VERY MUCH!!
  • Jonathan Litt is a wonderful person and great recruiter!

    Thank you for all the assistance you provided me during my job search. I appreciate the information and advice that Johnathan Litt had given, as well as the connections you have shared with me. Your expertise and help have been invaluable during this.  I’ll never forget your help and your friendship, you are one and only one, thanks again.
    Sincerely,
    Shahriar Lou Mehrdad
    Jonathan Litt is a wonderful person and great recruiter!
  • I’m still in awe of Gary Kinsinger's abilities!

    It has been such an honor to work with Patrice & Associates, but more specifically with Gary Kinsinger. I’ve worked with recruiters in the past, however none as detail oriented and diligent as Mr. Kinsinger. From the moment he initially reached out to me, all the way to my first day in my new position, Gary was and is still very present in making sure my comfort and needs are met. I truly can’t put into words how beyond grateful I am to have worked with Gary. And with no doubt in my mind would recommend his services to anyone in the market. Gary matched me with the role of my dreams in just one and a half weeks. Thank you so much, Gary Kinsinger!
    Best,
    Angela L DeFalco
    I’m still in awe of Gary Kinsinger's abilities!
  • Kathy Helfand is a true asset to Patrice & Associates

    I worked with Kathy Helfand and I was very lucky to have her help getting me placed with an amazing company. She was there with me every step of the way from the interview process to even the follow up after I started the job. She knew from the beginning what the client wanted and was able to place me where she knew I would be a great fit. I am very grateful for everything she did to help me on my way!

       

    Thank you,

    Daniel Nichols

    Kathy Helfand is a true asset to Patrice & Associates
  • Shannon Wilcox was absolutely amazing throughout the whole recruitment process!

    I have never met such a professional and dedicated recruitment person. I cannot thank him enough for his full support, for believing in me and for helping me start a new chapter of my professional career within just one week! Shannon, you are brilliant at what you do.
    Sincerely,
    George Acosta
    Shannon Wilcox was absolutely amazing throughout the whole recruitment process!