Blog

Special Note from Patrice

[caption id="attachment_21879" align="alignleft" width="300"] Man push number zero down the cliff where has the number 2021 with blue sky and sunrise. It is symbol of starting and welcome happy new year 2021.[/caption] 2020 was a year to remember, or forget.  We all know hospitality was one of the hardest hit industries.  The restaurants that survived had to “pivot” to stay afloat.  Carry out, curbside pick up, and delivery all became the “norm”.  Restaurants and Patrice & Associates pivoted together. The pandemic is almost over and restaurants are rebounding quickly.  The new concern is they can’t find staff.  The news reports…

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Hospitality Recruitment Demand Overflows

We are seeing more and more companies expanding and need managers.  Our hospitality recruitment services are in high demand as we have over 1,000 jobs. The demand for managers will be increasing as restaurants are moving to digital drive-thru windows. Pizza Hut is launching a digital pickup window at 1,500 restaurants Pizza Hut announced Tuesday that the Yum Brands company has launched the Hut Lane: a dedicated digital pickup window at 1,500+ locations around the country, with more on the way. The feature allows customers to place orders through the Pizza Hut website, app, or over the phone and drive…

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The Hospitality Flood Gates are Opening!

As the owner of Patrice & Associates Hospitality Recruitment, I use my own business as a yardstick measuring the health of the hospitality industry.  In 2020, our clients were being forced to close, job seekers weren't looking for jobs as they were on unemployment - and there were no jobs to be found. As more states gave the green light for restaurants to open, they have been in a frenzy.  Many only got a 24 - 48-hour notice that they could open.  They didn't have the food ordered, they didn't have any prepping options and they didn't have the staff.…

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The unprofessional actions of one ruin it for all

Authored by Chuck Helden, Franchisee The other day I came upon a LinkedIn post, written by a recruiter from another firm within my own industry. This recruiter wrote that her client embarrassed her because of their unresponsiveness to the application of one of her candidates. She told the candidate of this client's unresponsiveness, and that she could not wait to find him a better opportunity with a better company. She then proceeded to “lecture” her client in the post! There are a lot of incredibly good professional recruiters and recruiting firms out there, but there are some that give the industry a…

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Hire for Culture and Fit

Author:  Rick Weaver, Franchisee Hire for Culture and Fit It was a chilly morning as I raced to get to a meeting across town. Along the way I stopped for a quick breakfast. When the food came, I said, “You must enjoy getting people a delicious start to their day.” The reply shocked me. “I like it, I just wish the food was healthier”. I immediately thought, “my breakfast isn’t healthy? I thought it was. After all it's low in sodium and fat. What is wrong with it.” Was the problem the food, the wait staff, or something else. Research…

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Patrice & Associates Update on COVID and the Hospitality Industry

Patrice & Associates Update on COVID and the Hospitality Industry Dr. Anthony Fauci, the nation’s top expert on infectious diseases, told Robin Roberts of ABC News in Mid-November “the calvary is coming here. Vaccines are going to have a major positive impact.” Dr Fauci, a trusted top adviser, sees the vaccine  having a significant affect on curbing the pandemic.   This combined with thoughtful mask wearing means that we see an abatement of this pandemic within 4-6 months.  Hopefully at that point, life will return to “normal.” There is no question the hospitality industry has been hit the hardest in the last…

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How Restaurants are Preparing for the New Normal

How Restaurants are Preparing for the New Normal In talking with our clients there seems to be a common thread in everyone's thoughts.  They want to transition back to normality.  This transition would be a gradual reopening of restaurants whereas festivals and ball parks may take longer. The pandemic has encouraged many restaurants who had not considered take-out to start offering it. Online ordering systems and third-party delivery apps have made this an increasingly realistic prospect. Restaurants should have a dedicated "staging area" for carry-out as many guests want to preserve the dining experience.  A separate entrance would be optimal. …

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Hospitality Trending for the “New Norm”

The Hospitality Industry is embracing what may be a permanent “new norm”.  Extra sanitizing, gloves and masks are making for a safer experience as many guests prefer to dine-in.  Carry out has been a interim solution but to me, even a great steak doesn’t taste the same in Styrofoam. Many restaurants are re-staffing and looking to Hospitality Recruiters for help locate top talent.  Not all furloughed workers want to return to their job.  This paid time off, with unemployment, gave them the ability to explore their options. Restaurant Recruiters play a big part in re-staffing their hospitality clients. Many are…

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New Online Accessibility Act introduced to Congress would require businesses to make their website and mobile apps accessible

Article shared courtesy of NRN.com Joanna Fantozzi | Oct 02, 2020   The Online Accessibility Act — legislation that was introduced to the U.S. House of Representatives on Thursday by Reps. Ted Budd, (R-N.C.) and Lou Correa, (D-Calif.) — would officially extend the Americans with Disabilities Act to consumer-facing digital accessibility. Under the extension of the ADA, businesses would have to make their websites and apps accessible to the visually impaired. Currently, the law only applies to “public accommodations,” which only extends to physical locations. “Retailers want to serve all customers, and that includes those who are blind or visually…

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Restaurants maintain steady service sentiment even as recovery slows

Article shared courtesy of NRN.com Image shared from article courtesy of Getty Images Entertainment Restaurant sales improved again in August. But even though August’s same-store sales growth is the best result for the industry since February, it revealed a slowdown in the pace of restaurant recovery. This latest Black Box Intelligence™ data suggests that in upcoming months, and likely into 2021, the recovery will continue to look more like a sluggish climb instead of the rebound to pre-coronavirus sales levels we’d all like to see. Although the economy is recovering, millions of people remain unemployed, extended government relief packages are still…

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What Clients Say About Patrice & Associates

  • I just want to say a huge “Thank You!!” to Margo Kornfeld for all she has done.

    I just would like to say that Margo Kornfeld was instrumental in landing my dream job. I did not know what to expect at all. My thoughts were that she is a regular recruiter trying to meet her quota. But was I wrong. She is not. As a matter of fact she will bat for you 300%. That is what she did for me. She gave me the scope regarding information for the interview and what they are looking for. She provided the confidence and belief that this opportunity is for me and how to wow them. And I did! If you are looking for that perfect opportunity, I would recommend Margo Kornfeld. She definitely has you covered.                       Reginald W. Zephyrin I just want to say a huge “Thank You!!” to Margo Kornfeld for all she has done.
  • Thank you very much Tim!

    I started off with Tim Keith through Patrice & Associates one year ago. Tim was a great help preparing me and coaching along my way to joining my new career. Once accepted into the job, I immediately took focus and started to create relationships. I started off as assistant manager making the bare minimum salary at the time and within three months of being there was given a 10% raise. I further went on to become service manager and then bar manager and then assistant general manager in the next six months. In October, I was given the opportunity to follow my progression into general manager and continue with my training with the company. I then took over as general manager at the end of November. One of the fastest employees promoted to general manager in company history. The company really supports and relies on its managers and sees that they do good work and then they promote from within. Best company I’ve ever worked for, not a high stress environment and when they promise you something they actually follow through. Tim, is a wonderful human being and will work day and night for you. I’ll never use another recruiting agency, #1 - because I won’t need one due to that I found the perfect job and #2 - because Tim worked so hard for me to find this job.   Sincerely, Andrew Marsh Thank you very much Tim Keith!
  • Allison Sullivan was truly awesome in assisting me with obtaining my current job.  

    She was a great listener, showed confidence and passion for her job.  I tell my friends she is my "Recruiter Champion".  I will not hesitate to refer my friends and family to her should they need job placement expertise.
     
    Sincerely,
    Melissa Gustave
    Allison Sullivan was truly awesome in assisting me with obtaining my current job
  • Thank you Vicki Marshall!

    I have been uber busy in my new position as Restaurant Manager. Initially, Vicki Marshall set me up with my new employer which would have been a great position. However after many interviews, we came to the conclusion that I would be a better fit for there bigger busier venue. I cannot express effectively how integral Vicki was in finding me the perfect company in the location I was looking for. She informed me of the companies long renown history and core values. She also helped prepare me for my interviews. I am deeply in her debt and cannot recommend her more highly.                    
    Many Thanks!
    Nicholaus A. Hoover
    Thank you Vicki Marshall!
  • Thank you Carol Bullock!

    Where do I begin? From her initial message to me, I could tell that Carol would not be like other recruiters I had worked with. Her energy alone made me look forward to each call with her. Carol’s knowledge and familiarity with the hospitality industry and the brand made her an invaluable resource for me. Regardless of the need, she was readily available to assist me.  I can only imagine how stressful this process would have been without her by my side.     Thank You Carol!   Tanja Davis Thank you Carol Bullock!