A Restaurant Industry Entering a New Era The restaurant industry has always adapted to change. But today’s pace of transformation is unlike anything operators have experienced before. Restaurants are no longer responding to one challenge at a time. Instead, they’re navigating multiple shifts simultaneously—rising operating costs, changing consumer expectations, […]
Read moreEveryone has a vision of their ideal career. Whether it’s leading a successful restaurant, managing a thriving hotel, overseeing retail operations, or stepping into an executive leadership role, your dream job doesn’t happen by chance—it happens through preparation. It’s easy to believe that career success comes from being in the […]
Read moreIf you’ve run restaurants for any length of time, you know the pattern: a restaurant manager resigns, everyone scrambles to cover the shift, you rush the search with hasty job postings, train the new hire hard for a few months, and just when they start to feel solid in the […]
Read moreHiring in the hospitality sector has never been more complex. Restaurants, hotels, resorts, casinos, stadiums, and tourism operations often need to fill roles quickly, sometimes dozens at a time, while still ensuring every hire supports their service excellence standards, company culture, and guest experience expectations. That’s where two commonly confused […]
Read moreNot long ago, staffing in hospitality felt demanding but manageable. You posted a role, called a few people, leaned on word of mouth, and usually had a shortlist before service was at risk. Now it can feel as if every schedule is built on sand: chronic vacancies, last-minute call-outs, burned-out […]
Read moreIf your restaurant, hotel, or service operation has ever lost a manager right before a busy season, you already know hospitality recruiting doesn’t behave like “normal” corporate recruiting. Your leaders are guest‑facing and schedule‑critical, so every vacancy hits service, morale, and revenue almost immediately. The employers struggling the most are […]
Read morePicture the last time a general manager, executive chef, or front office leader resigned with almost no notice. You scrambled to post the role, asked other managers to stretch their weeks, watched overtime climb, and hoped the right résumé appeared before guest scores slipped. In restaurants and hotels, that kind […]
Read moreEvery hire in hospitality shows up in three places: your profit and loss reports (P&L), your guest reviews, and your brand’s reputation. This is especially true in luxury hospitality environments, from luxury hotels and private clubs to large restaurant groups; leaders directly influence guest experiences, operational stability, and long-term profitability. […]
Read moreHotel management hiring plays a defining role in the success of any hotel, from independent boutique properties to large hotel chains. Unlike hourly hospitality staffing, hiring a hotel manager or general manager means selecting leaders who directly influence hotel operations, staff motivation, and the consistency of the guest experience across […]
Read moreGary H. says that Sally Kennedy was very professional!Sally was very professional and concerned about getting me my dream job. I am so excited to start the new chapter of my career.Gary H.
Steven AntoineSally, you are an amazing person to work with. Although I haven’t worked with many recruitment agencies, I’d definitely have to say your hard work and persistent dedication is definitely something I appreciate from you. I know we’ll find something, and I can’t wait to celebrate with you over the phone when it happens. Thank you for your patience!
Ashley PourronSally is truly amazing! She not only responded to my resume quickly, but asked all the right questions in qualifying me for position. She has the best intentions for the company as well as the candidate. I appreciate Sally giving me the opportunity. I’ve been looking for a role in commercial real estate for some time now. Sally is well spoken and extremely personable. She is also is knowledgeable in many industries. I highly recommend Sally!
Evan GarrettLet me first start by saying that Sally Kennedy went above and beyond to find me the perfect fit for my next position. During the most difficult days the restaurant industry has seen, ever, Sally worked diligently to make sure my job search lasted 5 days. In these strange times, that’s unheard of. I can’t speak highly enough about Sally and the job she did for me. Sally is a rockstar and I will be forever grateful.
Adrienne KoclanisLet me start by saying I have never worked with a recruiting firm before, and I was pleasantly surprised with how wonderful this opportunity was. Sally was courteous and professional from the beginning all the way to the end. She prepared for several interviews with the same company and showed true positivity whenever speaking to me. She even followed up with me after I had already been hired, just to check in and wish me luck on my first day. I would highly recommend not only Sally Kennedy, but Patrice & Associates for those looking to get back in the hospitality industry after a devastating 13 months.
