A Restaurant Industry Entering a New Era The restaurant industry has always adapted to change. But today’s pace of transformation is unlike anything operators have experienced before. Restaurants are no longer responding to one challenge at a time. Instead, they’re navigating multiple shifts simultaneously—rising operating costs, changing consumer expectations, […]
Read moreEveryone has a vision of their ideal career. Whether it’s leading a successful restaurant, managing a thriving hotel, overseeing retail operations, or stepping into an executive leadership role, your dream job doesn’t happen by chance—it happens through preparation. It’s easy to believe that career success comes from being in the […]
Read moreIf you’ve run restaurants for any length of time, you know the pattern: a restaurant manager resigns, everyone scrambles to cover the shift, you rush the search with hasty job postings, train the new hire hard for a few months, and just when they start to feel solid in the […]
Read moreHiring in the hospitality sector has never been more complex. Restaurants, hotels, resorts, casinos, stadiums, and tourism operations often need to fill roles quickly, sometimes dozens at a time, while still ensuring every hire supports their service excellence standards, company culture, and guest experience expectations. That’s where two commonly confused […]
Read moreNot long ago, staffing in hospitality felt demanding but manageable. You posted a role, called a few people, leaned on word of mouth, and usually had a shortlist before service was at risk. Now it can feel as if every schedule is built on sand: chronic vacancies, last-minute call-outs, burned-out […]
Read moreIf your restaurant, hotel, or service operation has ever lost a manager right before a busy season, you already know hospitality recruiting doesn’t behave like “normal” corporate recruiting. Your leaders are guest‑facing and schedule‑critical, so every vacancy hits service, morale, and revenue almost immediately. The employers struggling the most are […]
Read morePicture the last time a general manager, executive chef, or front office leader resigned with almost no notice. You scrambled to post the role, asked other managers to stretch their weeks, watched overtime climb, and hoped the right résumé appeared before guest scores slipped. In restaurants and hotels, that kind […]
Read moreEvery hire in hospitality shows up in three places: your profit and loss reports (P&L), your guest reviews, and your brand’s reputation. This is especially true in luxury hospitality environments, from luxury hotels and private clubs to large restaurant groups; leaders directly influence guest experiences, operational stability, and long-term profitability. […]
Read moreHotel management hiring plays a defining role in the success of any hotel, from independent boutique properties to large hotel chains. Unlike hourly hospitality staffing, hiring a hotel manager or general manager means selecting leaders who directly influence hotel operations, staff motivation, and the consistency of the guest experience across […]
Read moreDarla Donovan is by far the best recruiter I have had the pleasure of working with.
I have used recruiters in the past, but none even came close to the level of professionalism that Darla showed. She was very in depth with me regarding the position as well as the expectations of the company I was applying for. She provided me with great interview tips as well as coached me through the process. I believe she was very thorough in preparing me for the interviews as well as giving me a lot of information on the company itself.She has been a real pleasure to work with and I would certainly recommend her to anyone in the industry that needs someone to look out for their best interests. I appreciate her support and coaching throughout this process. She has reached out several times since I accepted the offer, just to see how I am doing and to check in on me. That's something I have NEVER experienced with a recruiter and appreciate her thoughtfulness. She also sent a card congratulating me on the new position! She is a wonderful person and a great recruiter!!Thank you for everything!Amy Kiker
Rick was amazing!
He never stopped working to help me get this position. I would not have this job if it was not for him. He walked me through every step, gave great tips and advice, and followed up with the company throughout the process to make sure everything was good. I will never be able to thank him enough for this. I will send anyone I know who needs help finding a job to Rick Kallsen with Patrice & Associates!!Thank you all!!!!!Chris Haynes
I had a wonderful experience working with Rick Kallsen. Rick was extremely responsive and resourceful from the beginning to the end of the recruiting process. Rick was positive and encouraging and gave me the appropriate tools to help me do my best during the interview process. He was extremely clear on timelines and expectations and continuously checked in to keep me up to date. Rick was with me every step of the process and I truly appreciated having him in my corner. I could not have landed this new role without his support and knowledge! Thank you! Jennifer Saperstein
Matt was awesome!
My experience with Matt at your firm was awesome. He actually had two positions lined up for me in one weeks time. I had an interview and got the position!
Thank you, Jennie
Rick was extremely helpful throughout the process!
I am very pleased to accept my new position. Rick Kallsen contacted me through LinkedIn about the opportunity and was extremely helpful through the process. Our initial phone interview proved that Rick was invested in connecting me to the new employer. He followed up with me after every interview and provided me with helpful tactics through the process, such as an updated resume, interview tips and thank you letter examples. I felt he really cared about my progress through the process and was genuinely happy for me after receiving the offer. I am very appreciative to Rick and Patrice & Associates and would recommend him to anyone pursuing a new career. Best regards, Scott Sauder
