Blog-Patrice & Associates

Patrice & Associates Update on COVID and the Hospitality Industry

Patrice & Associates Update on COVID and the Hospitality Industry Dr. Anthony Fauci, the nation’s top expert on infectious diseases, told Robin Roberts of ABC News in Mid-November “the calvary is coming here. Vaccines are going to have a major positive impact.” Dr Fauci, a trusted top adviser, sees the vaccine having a significant affect on curbing the pandemic. This combined with thoughtful mask wearing means that we see an abatement of this pandemic within 4-6 months. Hopefully at that point, life will return to “normal.” There is no question the hospitality industry has been hit the hardest in the last…

How Restaurants are Preparing for the New Normal

Patrice

How Restaurants are Preparing for the New Normal In talking with our clients there seems to be a common thread in everyone's thoughts. They want to transition back to normality. This transition would be a gradual reopening of restaurants whereas festivals and ball parks may take longer. The pandemic has encouraged many restaurants who had not considered take-out to start offering it. Online ordering systems and third-party delivery apps have made this an increasingly realistic prospect. Restaurants should have a dedicated "staging area" for carry-out as many guests want to preserve the dining experience. A separate entrance would be optimal. …

Hospitality Trending for the “New Norm”

Patrice

The Hospitality Industry is embracing what may be a permanent “new norm”. Extra sanitizing, gloves and masks are making for a safer experience as many guests prefer to dine-in. Carry out has been a interim solution but to me, even a great steak doesn’t taste the same in Styrofoam. Many restaurants are re-staffing and looking to Hospitality Recruiters for help locate top talent. Not all furloughed workers want to return to their job. This paid time off, with unemployment, gave them the ability to explore their options. Restaurant Recruiters play a big part in re-staffing their hospitality clients. Many are…

New Online Accessibility Act introduced to Congress would require businesses to make their website and mobile apps accessible

Patrice

Article shared courtesy of NRN.com Joanna Fantozzi | Oct 02, 2020 The Online Accessibility Act — legislation that was introduced to the U.S. House of Representatives on Thursday by Reps. Ted Budd, (R-N.C.) and Lou Correa, (D-Calif.) — would officially extend the Americans with Disabilities Act to consumer-facing digital accessibility. Under the extension of the ADA, businesses would have to make their websites and apps accessible to the visually impaired. Currently, the law only applies to “public accommodations,” which only extends to physical locations. “Retailers want to serve all customers, and that includes those who are blind or visually…

Restaurants maintain steady service sentiment even as recovery slows

Patrice

Article shared courtesy of NRN.com Image shared from article courtesy of Getty Images Entertainment Restaurant sales improved again in August. But even though August’s same-store sales growth is the best result for the industry since February, it revealed a slowdown in the pace of restaurant recovery. This latest Black Box Intelligence™ data suggests that in upcoming months, and likely into 2021, the recovery will continue to look more like a sluggish climb instead of the rebound to pre-coronavirus sales levels we’d all like to see. Although the economy is recovering, millions of people remain unemployed, extended government relief packages are still…