If you’ve run restaurants for any length of time, you know the pattern: a restaurant manager resigns, everyone scrambles to cover the shift, you rush the search with hasty job postings, train the new hire hard for a few months, and just when they start to feel solid in the […]
Read moreHiring in the hospitality sector has never been more complex. Restaurants, hotels, resorts, casinos, stadiums, and tourism operations often need to fill roles quickly, sometimes dozens at a time, while still ensuring every hire supports their service excellence standards, company culture, and guest experience expectations. That’s where two commonly confused […]
Read moreNot long ago, staffing in hospitality felt demanding but manageable. You posted a role, called a few people, leaned on word of mouth, and usually had a shortlist before service was at risk. Now it can feel as if every schedule is built on sand: chronic vacancies, last-minute call-outs, burned-out […]
Read moreIf your restaurant, hotel, or service operation has ever lost a manager right before a busy season, you already know hospitality recruiting doesn’t behave like “normal” corporate recruiting. Your leaders are guest‑facing and schedule‑critical, so every vacancy hits service, morale, and revenue almost immediately. The employers struggling the most are […]
Read morePicture the last time a general manager, executive chef, or front office leader resigned with almost no notice. You scrambled to post the role, asked other managers to stretch their weeks, watched overtime climb, and hoped the right résumé appeared before guest scores slipped. In restaurants and hotels, that kind […]
Read moreEvery hire in hospitality shows up in three places: your profit and loss reports (P&L), your guest reviews, and your brand’s reputation. This is especially true in luxury hospitality environments, from luxury hotels and private clubs to large restaurant groups; leaders directly influence guest experiences, operational stability, and long-term profitability. […]
Read moreHotel management hiring plays a defining role in the success of any hotel, from independent boutique properties to large hotel chains. Unlike hourly hospitality staffing, hiring a hotel manager or general manager means selecting leaders who directly influence hotel operations, staff motivation, and the consistency of the guest experience across […]
Read moreCulinary recruitment is fundamentally different from hiring for most restaurant positions. Recruiting for positions like Executive Chef or Pastry Chef means selecting leaders who will influence menu development, food safety, kitchen culture, and long-term performance across the entire restaurant. These hires impact far more than daily service, as they shape […]
Read moreHiring in the hospitality industry has become more complex, more competitive, and more visible than ever before. From executive chefs and general managers to senior leaders overseeing operations and guest experience, hospitality organizations are under constant pressure to secure the right talent quickly, without compromising candidate quality, company culture, or […]
Read moreWendy P says she would highly recommend Nick Mastrovito and Patrice & Associates!I had been looking for a job locally in Galveston for quite some time without success. Many recruiters said they would help, but I often felt like just a number or forgotten altogether. I was starting to get discouraged. From the very beginning, Nick Mastrovito reached out to connect with me by email after seeing that I had applied for a position he had opened in Galveston with his client. We then interviewed over the phone. Nick genuinely showed that he wanted to help and guide me through the entire process. He even offered coaching if needed and continued checking in to help with anything I might need, including interview preparation and different interview scenarios. I felt heard and truly felt his genuine desire to help me succeed. Nick scheduled the interview and checked in with me a couple of days beforehand, again the day before, and the day of the interview. He also reminded me to call him afterward to discuss how it went. He never ignored my calls or texts and was always ready to help, guide, and encourage me. To me, that speaks volumes. Sometimes we all need encouragement and reassurance. I remained optimistic, and then Nick texted me to let me know I had received an offer. I was so excited. Even after I accepted the position, he continued to check on me through my starting date. I would highly recommend Nick Mastrovito with Patrice & Associates. Starting a new job is always nerve-wracking, but I truly feel I made the right choice. Nick shared that the company has strong employee tenure, which is exactly what I was looking for — longevity, stability, and a positive environment where I can thrive and call my new work home.
Thank you again for all your help,
Wendy P.
Remzi Yilmaz“Patricia’s approach to searching for candidates allows her to find top notch prospects each and every time. She has the ability to know exactly what qualifications we are looking for when a vacancy becomes available. I appreciate Patricia’s enthusiasm, tailored approach, consistent communication and follow up when recruiting for our company. She is truly a wonderful partner!”
