What are you doing to keep your workers in this tight labor market?

Companies are getting creative when it comes to keeping their workers.  In the “old days” of recruiting everyone worked 6 days a week, 60 – 70 hours and often didn’t have benefits.  I’ve seen the trends change to attract workers but not like we are seeing now.

Yum! Brands, for example, recently expanded its parental leave policy for birth mothers to 18 weeks at full pay, including six weeks of “baby bonding time.” The new policy also allows birth fathers, partners, adoptive and foster parents to take six weeks at full pay. Noodles & Company also offers parental leave, adoption assistance and breast milk shipment during business travel. In 2019, Noodles plans to roll out a phase-out/phase-in maternity plan for expecting and postpartum mothers.

Mentorship is the focus of McDonald’s new career advising campaign called “Where You Want To Be.” The company is pairing restaurant employees with experts in their desired future career fields, as well as with owner/operators for shadowing experiences. Also, restaurant employees now have access to free career and academic advising services to create a plan to achieve their educational goals.

Jersey Mike’s is also banking on a mentorship program to help cultivate a strong company culture. The STAY (sweat, tears and years) program, started in 2016, provides an opportunity for franchisees to mentor managers with a goal of shared ownership in a Jersey Mike’s franchise.

Jersey Mike’s turnover rate is lower than the industry average because of its focus on mentorship and its culture overall.

“We’re not treating employees as a commodity. Once you have a great culture, people want to be a part of that,” he said. “We’re not trying to reinvent anything, we’re just continuing what we’ve always done.”

“We just try to keep our focus on recruiting the best of the best. Employees just want someone to respect them, compensate them, respect their time and try to teach them new things,” Hoyt said. “As long as we stick with the fundamentals, we’ll be successful. It’s not about a silver bullet. It’s just about creating a great culture – not only employees but also customers are attracted to that.”

It’s been pretty amazing to watch companies try to “top” each other with unique benefits and offerings.  It’s not just about money any longer.  Quality of life and “culture” seem to be the dominating important issues to employees.  With such low unemployment rates today, it’s a “candidate’s market” when it comes to job selection.  It’s no longer all about what a company WANTS in an employee, it’s now but about what a company OFFERS an employee to entice them to work for them.  The days of working long hours with no benefits, long interview processes and tight job requirements are gone.  In today’s market, companies that don’t realize what innovative programs their competitors are offering will never been able to compete for Top Talent.

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What Clients Say About Patrice & Associates

  • Thank you Patrice & Associates Hospitality Recruitment - Helena was great.  She did all the leg work and reworked my resume to emphasize my strengths and achievements.  She put me and my family in a better place and I can't thank her enough. Yours gratefully, Mark Courtney She put me and my family in a better place and I can't thank her enough.
  • Joe is an outstanding recruiter. I was selected for a role I would never have found while doing my own search. It turns out to be a great career move and I am looking forward to my new journey. Professional, thorough and consistently going the extra mile are just a few reasons that I wouldn't hesitate to recommend Joe Siano at Patrice & Associates Hospitality Recruitment when recruiting new staff or for anyone looking for a new career change. He went above and beyond my expectations when communicating, following up and prioritizing my needs just as important as the clients. Great Job, Joe and I wish you plenty of recruitment success!

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  • It is my pleasure to give a testimony for Patrice & Associates Hospitality Recruitment and specially for Helena Nash. Helena has been incredible. She was very thorough and very detailed oriented. She provided incredible tips and guidance for successful interview and pre-interview preparation. Following her lead was the key to getting my job. Helena has been great. I will recommend her every day. Ron Rana Following her lead was the key to getting my job.
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    Doug is professional and thorough, he provided information and knowledge that made finding the right company easy and stress free. With great communication and follow through Patrice & Associates made my transition between employers smooth and easy,  all while keeping my wants and needs as top priority.
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  • “I have worked in the food-service industry in the Corpus Christi market for 13 years. Working with Lilliam Zanatti was the edge I needed to be able to accept my dream job. Corpus Christi is an expanding market in the food-service industry, but its not without it's challenges. Ms. Zanatti assisted me with those challenges. She was professional, encouraging and often times motivating. Although I respected her time, I knew she was available anytime I needed to speak with her. She was literally there for me every step of the way and has reached out to me with words of encouragement and congratulations since accepting my new position. I highly recommend Lilliam to any individual or company looking to fill any recruiting needs. She was an absolute joy to work with, and I honestly believe that I would not have gotten my current opportunity without her." -Marc D., Culinary Manager I would not have gotten my current opportunity without her.