Vacancy for Restaurant Service Manager - Restaurant Jobs in Harrisburg, PA

Restaurant Service Manager – R127

Position NameHospitality Recruitment: Restaurant Service Manager
LocationHarrisburg, PA
Salary Range$60000 - $70000
Client OverviewOur clients menu features items found in traditional cuisine from Italy and the Mediterranean area. The menu includes a custom-assembled pasta dish, with a choice of pastas, sauces, and toppings. Meals are served with complimentary bread and olive oil. The chain touts its sourcing of various ingredients directly from family-owned businesses in Italy for quality, flavor, and business transparency

Why people LOVE working for this company!

  • Iconic Brand - Originally Established in 1988 - Legacy Tradition and Culture
  • Growth Potential
  • Top of the line quality food ingredients
  • From scratch open kitchen - kitchen is brought forward as guests can see it
  • Great teamwork - Fun Team environment
  • Ambiance - Family like atmosphere
  • 55 average work week - rotating shifts Performance Driven Management Incentives
  • Eligibility for quarterly bonus based on sales / profit % to target - ( at 90% of target still get some bonus )

Position Overview & Responsibilities

  • Sets the standard for service expectations by scrutinizing every aspect of the guest's experience from start to finish.
  • Positively coaches team members to achieve the highest quality of service in all areas of the restaurant.
  • Supports and works well with all members of the management team.
  • Communicates with team members, managers and staff using open communication.
  • Demonstrates a positive attitude with staff.
  • Demonstrates skill and care when selecting, orienting, training, coaching, and appraising staff.
  • Works with managers, team members and HR on disciplinary matters and issues.
  • Cross trains and develops staff to provide opportunities for growth and advancement.
  • Successfully resolves guest problems to ensure the guest's happiness.
  • Takes responsibility for growth and development by setting goals and seeking out knowledge.
  • Maintains good energy and positive image to guests and staff during the shift.
  • Conducts daily line checks for food quality freshness and standards at the beginning of each shift.
  • Manages expo to ensure food quality, recipe adherence and proper plate presentation.
  • Corrects any food or beverage problems before they reach the guest.
  • Demonstrates thorough recipe knowledge and awareness of food and beverage quality.
  • Uses opening and closing checklists at each shift.
  • Follows shift plan and conducts pre-shift meetings with staff.
  • Makes adjustments to staffing levels as needed to achieve labor goals.
  • Achieves and maintains a clean and sanitary environment throughout the restaurant.
  • Demonstrates and promotes safety awareness.
  • Helps the restaurant achieve financial goals for the assigned area without compromising food or beverage quality and service.
  • Demonstrates solid knowledge of Policies and Procedures, proper use of forms, payroll procedures, reports, local applicable employment laws and employee file maintenance.

Benefits

  • Health, Medical & Vision, Dental - First of the month following the start date.
  • 401K - Is currently not a Company match
  • Vacation - 2 weeks after the first year - 3 weeks after 5 years.
  • Flex Spending accounts

Position Requirements

  • Must have minimum of 3-5 Years high volume full service experience of at least $2.5 Million or above
  • Bachelor degree preferred.
  • Culinary school or previous culinary management experience a plus.
  • Excellent written and verbal communication skills (English); Bilingual a plus*
  • Must be able to work in a fast-paced, multi-tasking, hands-on environment.
  • Ability to establish and maintain positive and professional working relationships with all Managers, Hourly Team Members, and Guests.
  • Exceptional leadership and motivational skills required – must be able to attract, train and retain the very best Team Members in the industry.
  • Exceptionally strong Guest focus mentality, with the ability to provide an exceptional dining experience for each Guest.
  • Ability to exercise integrity in all areas of the restaurant operation.
  • Ability to perform basic math and understand finances and cost management.
  • Must be dependable, reliable, and self-motivated.
  • Able to work ten hour shifts, including nights, weekends, and some holidays.
Is there advantage to working with a Hospitality Recruitment Specialist vs a Job Board? Equal Opportunity Employer

Interested? Contact your Career Coach!

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ralopardo@patriceandassociates.com

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What Clients Say About Patrice & Associates

  • Francisco Chevez is one in a million!

    I would like to formally thank Francisco Chevez for helping me get this great District Manager position. Francisco was very professional from the beginning. He was persistent in his search for the perfect opportunity. He presented me with multiple job opportunities, all great. He made me feel as if I was his only client and his top priority. Even after starting the new job, he called back to check on me. Francisco is great at what he does and I’m glad I was paired with him.      

    Sincerely,

    Enzo Mera

    Francisco Chevez is one in a million!
  • Matt Lopez nailed it!

    I am thankful for the service that Matt Lopez provided on behalf of Patrice and Associates in finding me and matching me to an excellent job with an energy company in northern Virginia. Matt Lopez discussed the position and the company and advised me on the hiring process. Matt has the intuition to assess me the job candidate, and the employer regarding my personality and the corporate culture to make the match. Matt found a Company that has all the attributes that I have struggled over the past few years to find. I intend to do an excellent job for the Company that I am joining in October 2022. I plan to achieve my immediate objectives, the company’s goals and show that Patrice and Associated backed the right person for the job.                    

    Sincerely,

    Robert Chew

    Matt Lopez nailed it!
  • I can't thank Karl Busch enough!

    I recently relocated to South Carolina from New York.  At first I tried the usual big company name job search engines, I even reached out to a couple of recruiters but, Karl Busch at Patrice and Associates was the guy who got it done!  His guidance and advice along the way was invaluable.  I was able to secure an Executive Chef position at a high profile restaurant thanks to him.          

    Thank you!

    Steven D.

    I can't thank Karl Busch enough!
  • Shawn Hoye was great to work with.

    Super attentive with plenty insight into the local job market which gave me a leg up in making the perfect career move.              

    Many Thanks,

    Sean Giffing

    Shawn Hoye was great to work with!
  • Whitney Davis was incredible!

    I would just like to say what an asset Whitney Davis was in regards to me finding another job. I appreciate all the help and I would definitely recommend him to others.        

    Thank you!

    Larry A.

    Whitney Davis was incredible!