Consumers are more and more all about convenience and speed of service. Restaurants that don't offer in-home delivery on their own or through GrubHub, UberEats and others are losing market share. The Pizza industry is #1 for "dine at home" options and now Pizza Hut steps out to be the leader once again.
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Each year it seems like the restaurant industry reinvents itself on some level. It's been interesting to watch this year.
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Recruiting remains a challenge for restaurants, and the third-quarter People Report Workforce Index registers how wide and deep the difficulty is.
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If you think Baby Boomers are square, think again. The generation that came of age in the 1960s and ’70s were self-aware enough to work en masse to effect change, and they were arguably the first group of teenagers that were directly marketed to.
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Some organizations are attempting to retain access to this knowledge and experience by setting up alumni networks. One of the most well-known alumni networks is YourEncore, which was set up in 2003 by Procter & Gamble and Eli Lilly to enable them to tap into the wisdom of older employees who still wanted to offer their experience without working full-time hours.
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Hospitality can mean many things, but it does not have to mean expensive. It does not have to mean white tablecloths or a fancy wine list. Those things can be great, sure, but they aren’t hospitality.
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Starbucks. Papa John’s. The Spotted Pig. In the last year, restaurants large and small have made headlines over race and harassment issues, leaving operators to grapple with how to create inclusive company cultures while also preparing themselves to respond if an incident occurs.
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Instagrammable merchandising. Hyper-focused menu. Sexy vegetables. Gorgeous food. Authenticity. These are the individual attributes of this year’s Hot Concepts Award winners, who were recognized during this week’s MUFSO conference. Leaders from each emerging brand told industry executives why their concepts have resonated with consumers. These are the individual attributes of this year’s Hot Concepts Award winners, who were recognized during this week’s MUFSO conference. Leaders from each emerging brand told industry executives why their concepts have resonated with consumers.
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Lisa Mason stood outside a Chicago restaurant at 9:15 a.m. on a recent sunny Monday, where she would continue to wait for two hours. She wasn't there for breakfast. She was there to get a $1 burrito. Mason was the first person in line at the new Chicago outpost of Dos Toros, a New York-based fast-casual taqueria opening its second location in the Windy City. By the time the doors opened at 11:30 a.m., more than 200 people stood on the sidewalk in a line that stretched across the West Jackson Boulevard bridge over the Chicago River.
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I had the pleasure of working with Doug Lockwood
Doug was extremely professional and was very easy to work with. He was quick to respond, made himself available anytime I had a question, and was always checking in through the entire process. He coached me through the interview process by sending over necessary documents to read over on my own time, giving pointers on the phone, and talking through details. You can tell Doug cares for each person he works with. Even after getting the job, he is still checking in to see how things are going and making sure all is going well. I would recommend Doug to anyone when looking to start their career or looking for a career change. He was a great resource to have when needed.Thanks,TonyI had the pleasure of working with Doug Lockwood
Leah was absolutely fantastic!
She contacted me in a time where I was unhappy where I was but wasn’t doing anything to change it. She was very informative and if she didn’t have the information at hand, she got it. Leah revamped an old resume making it more about achievements than responsibilities. She coached me on interview tactics before multiple interviews and was there to talk about them afterwards. Every conversation we had felt more like a friendship than business. She is genuine, honest and has a passion for what she does. She also helped boost my confidence through the entire interview progress. Whatever she is doing, she must be doing it right because I got the job! Thanks Leah for a life changing experience.Sincerely,Rachel Handley
I was very impressed at the professional manner in which Mr. Brian Martin assisted me in acquiring my new job
I decided to put out my resume out there on ziprecruiter one night and within 24 hours i had Brian calling me. He was very cordial on the phone and assured me he had a position which fit very well with my experience. I waited another day and Brian introduced me to the employer he was talking about. I would highly recommend Brian to anyone. I really do appreciate his service in helping me acquire my new job.Andrew Kwasi AsareI was very impressed!
Working with David at Patrice and Associates was an excellent experience for me.David is super professional and really took a lot of time to talk with me, get to know what my needs are and match me with the best possible position. I always received speedy replies to any questions I had, and he was always accessible and accommodating to me throughout the process. I highly recommend working with this group for your needs, and would happily work with them in the future should I ever look for new opportunities. Johnny Morgan
Working with David at Patrice and Associates was an excellent experience for me.
Doug was always there!
Doug was very kind and approachable when he reached out to me regarding this position. He was very clear, direct, and opportunistic. What I enjoyed about working with him the most was good availability. He was always there to answer any questions and he was very reliable. He changed my perception on recruiters and I am very grateful I got to work with him.I would definitely recommend him to anyone looking for a job!Respectfully,
Justin BackDoug was always there
Whether you are a candidate looking for a job, or a client looking for great staff, it takes a lot of time, effort and persistence.
Candidates & clients actually have similar issues – how to get noticed, attract the best options, maintain the other party’s interest throughout the process, and seal the right deal.
