Consumers are more and more all about convenience and speed of service. Restaurants that don't offer in-home delivery on their own or through GrubHub, UberEats and others are losing market share. The Pizza industry is #1 for "dine at home" options and now Pizza Hut steps out to be the leader once again.
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Each year it seems like the restaurant industry reinvents itself on some level. It's been interesting to watch this year.
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Recruiting remains a challenge for restaurants, and the third-quarter People Report Workforce Index registers how wide and deep the difficulty is.
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If you think Baby Boomers are square, think again. The generation that came of age in the 1960s and ’70s were self-aware enough to work en masse to effect change, and they were arguably the first group of teenagers that were directly marketed to.
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Some organizations are attempting to retain access to this knowledge and experience by setting up alumni networks. One of the most well-known alumni networks is YourEncore, which was set up in 2003 by Procter & Gamble and Eli Lilly to enable them to tap into the wisdom of older employees who still wanted to offer their experience without working full-time hours.
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Hospitality can mean many things, but it does not have to mean expensive. It does not have to mean white tablecloths or a fancy wine list. Those things can be great, sure, but they aren’t hospitality.
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Starbucks. Papa John’s. The Spotted Pig. In the last year, restaurants large and small have made headlines over race and harassment issues, leaving operators to grapple with how to create inclusive company cultures while also preparing themselves to respond if an incident occurs.
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Instagrammable merchandising. Hyper-focused menu. Sexy vegetables. Gorgeous food. Authenticity. These are the individual attributes of this year’s Hot Concepts Award winners, who were recognized during this week’s MUFSO conference. Leaders from each emerging brand told industry executives why their concepts have resonated with consumers. These are the individual attributes of this year’s Hot Concepts Award winners, who were recognized during this week’s MUFSO conference. Leaders from each emerging brand told industry executives why their concepts have resonated with consumers.
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Lisa Mason stood outside a Chicago restaurant at 9:15 a.m. on a recent sunny Monday, where she would continue to wait for two hours. She wasn't there for breakfast. She was there to get a $1 burrito. Mason was the first person in line at the new Chicago outpost of Dos Toros, a New York-based fast-casual taqueria opening its second location in the Windy City. By the time the doors opened at 11:30 a.m., more than 200 people stood on the sidewalk in a line that stretched across the West Jackson Boulevard bridge over the Chicago River.
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Client Brochure
Hotel Brochure
Executive Brochure
I am grateful to have worked with Duke Witte during my search for employment. When I heard the word recruiter, I immediately put my guard up, but it quickly came down. Duke proved himself immediately as being in my corner, and that he had my best interests at heart. I explained to Duke upfront what’s important to me, my beliefs, and my interests. I was able to speak to Duke openly and comfortably. I’m a very private person, and Duke made me very comfortable by explaining his confidentiality process between prospect and recruiter. It has been awhile since I’ve had to look for work and be interviewed. I requested a mock interview with Duke, and it helped me. I don’t think the most highly of myself at times, and Duke strongly helped me build my confidence. My original resume I created read more as a detailed portfolio and Duke rearranged things in a way that would give me opportunity to speak on my skills and abilities. He explained that the resume is my golden ticket to getting the interview, and the interview is where I sell myself and share the details that I had in my original resume. I thoroughly enjoyed working with Duke during this process, and he is a strong advocate for those needing work. I will be referring him anytime I am able. Elliott Gray Duke was always available. There were several times I made unscheduled calls and texts, and he always had time for me.
Duke was always available. There were several times I made unscheduled calls and texts, and he always had time for me.
I could tell immediately that she loves what she does for her clients and really gets to know them in depth. I had been searching for my next career path for several months and then the Covid-19 debacle happened. No one was hiring. I had posted my resume on Indeed and that’s where Jodi found me. She does her homework and even answered emails, texts and calls both day and night, and even on weekends. The whole process was quick, professional and only took one interview for me to secure a General Manager role at a luxury motorcoach resort. Jodi is a great asset to Patrice & Associates, and with this being my first experience working with a recruiter, I am highly impressed. Well done! Carolyn Masten Jodi Furraitti at Patrice & Associates is absolutely fabulous!
Jodi Furraitti at Patrice & Associates is absolutely fabulous!
I don’t have enough great things to say about Clint Carpenter!
His continued support and insight have been invaluable. He hit the ground running by asking the tough questions, managing expectations, and providing the essential motivation needed to get me across the finish line. Clint Carpenter has the dynamic leadership and mentorship qualities that can transform a candidate‘s potential into reality. I’m overwhelmingly impressed by his integrity, candor, and tenacity. He has a genuine compassion and empathy that is unparalleled. My family and I can’t express the absolute gratitude we have for Clint as he truly changed our lives forever. Thank you! Mitch Johnson I don’t have enough great things to say about Clint Carpenter!
Thank you, Patrice and Associates for being there, but most importantly thank you, Helen!
Let me start by saying thank you for contacting me and taking my experience and job skills into consideration. I had the great honor of being helped by Helen Nourai on my journey to find a new career that will now set me up for a better future. Since the first time she contacted me she was extremely helpful in improving my resume, giving me suggestions on opportunities, and providing me with great coaching and support. It always felt as though I was talking with a friend rather than a recruiter, which made for an outstanding experience.
As a result of the Covid-19 pandemic I found myself unemployed, Helen was a source of work support for me and kept me motivated and feeling positive about my future. She always made herself available to help me in making decisions and to help guide me to the right path for a better career. I am so excited to start my new career with a great company and big part of this achievement is thanks to Helen’s unconditional support and guidance. Sincerely, Daniel Pena Thank you, Patrice and Associates for being there, but most importantly thank you, Helen!
Karen’s professionalism was above and beyond what I expected!
I would like to take this opportunity to thank Karen Horton. Although I never got a chance to meet her in person, she has stuck by my side since day one to help me seek new job opportunities. She always communicated with me in regard to everything that was required. Karen’s professionalism was above and beyond what I expected. She was the first person to contact and congratulate me when I was offered my position. I have already recommended her to other people who got interested in contacting her after hearing my experience. I am waiting for a chance to meet her in person. I am very thankful for her assistance. Habib Motan Karen’s professionalism was above and beyond what I expected!
Whether you are a candidate looking for a job, or a client looking for great staff, it takes a lot of time, effort and persistence.
Candidates & clients actually have similar issues – how to get noticed, attract the best options, maintain the other party’s interest throughout the process, and seal the right deal.
