Consumers are more and more all about convenience and speed of service. Restaurants that don't offer in-home delivery on their own or through GrubHub, UberEats and others are losing market share. The Pizza industry is #1 for "dine at home" options and now Pizza Hut steps out to be the leader once again.
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Each year it seems like the restaurant industry reinvents itself on some level. It's been interesting to watch this year.
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Recruiting remains a challenge for restaurants, and the third-quarter People Report Workforce Index registers how wide and deep the difficulty is.
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If you think Baby Boomers are square, think again. The generation that came of age in the 1960s and ’70s were self-aware enough to work en masse to effect change, and they were arguably the first group of teenagers that were directly marketed to.
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Some organizations are attempting to retain access to this knowledge and experience by setting up alumni networks. One of the most well-known alumni networks is YourEncore, which was set up in 2003 by Procter & Gamble and Eli Lilly to enable them to tap into the wisdom of older employees who still wanted to offer their experience without working full-time hours.
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Hospitality can mean many things, but it does not have to mean expensive. It does not have to mean white tablecloths or a fancy wine list. Those things can be great, sure, but they aren’t hospitality.
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Starbucks. Papa John’s. The Spotted Pig. In the last year, restaurants large and small have made headlines over race and harassment issues, leaving operators to grapple with how to create inclusive company cultures while also preparing themselves to respond if an incident occurs.
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Instagrammable merchandising. Hyper-focused menu. Sexy vegetables. Gorgeous food. Authenticity. These are the individual attributes of this year’s Hot Concepts Award winners, who were recognized during this week’s MUFSO conference. Leaders from each emerging brand told industry executives why their concepts have resonated with consumers. These are the individual attributes of this year’s Hot Concepts Award winners, who were recognized during this week’s MUFSO conference. Leaders from each emerging brand told industry executives why their concepts have resonated with consumers.
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Lisa Mason stood outside a Chicago restaurant at 9:15 a.m. on a recent sunny Monday, where she would continue to wait for two hours. She wasn't there for breakfast. She was there to get a $1 burrito. Mason was the first person in line at the new Chicago outpost of Dos Toros, a New York-based fast-casual taqueria opening its second location in the Windy City. By the time the doors opened at 11:30 a.m., more than 200 people stood on the sidewalk in a line that stretched across the West Jackson Boulevard bridge over the Chicago River.
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Caleb was a absolutely a pleasure to work with!
Caleb reached out to me and was very professional throughout the entire process. He presented a great opportunity and offered guidance and support as needed to ensure a positive outcome. I would recommend him to a friend or colleague. Thank you, Chris Feltz Caleb was a absolutely a pleasure to work with!
Michelle was outstanding!
I want to thank you guys for all your help with me finding my new career. My career coach, Michelle, was outstanding and she really assisted me every step of the way with great advice and tips for the future. I will definitely be referring you guys to any other manager or soon to be manager looking for a career in another field. And I will be sure to keep in contact with you guys if I need help again in the future. Thanks again! Silas Squalls Michelle was outstanding!
Tony Bucklen reached out to me a few months ago. His professional demeanor, thoughtful questions and genuine interest into my goals and desires in my career were evident upon his initial contact. Tony was most helpful through the whole process of applying for a position with one of his clients. His experience in the industry was key to trusting him in the process. His reputation proceeded him as VP’s from the company were interested in interviewing candidates he felt confident sending to interview. Tony was very friendly, supportive, motivating and highly professional during our collaboration. I have gained very valuable information and had such a positive experience throughout the process. I appreciate his quick response, efficiency and prompt follow up after every interview. I value Tony today not only as a recruiter but an instrumental coach and mentor. I would highly recommend Tony as a recruiter and his approach for fully preparing any candidate for initial contact, interviewing, resume updates, and coaching you during the entire process. Tony is not just a professional linking candidate to opportunity, his genuine approach to becoming a coach and mentor in your career creates confidence in both client and candidate. Thank you, Isabel Beckett-Smith I value Tony today, not only as a recruiter, but an instrumental coach and mentor!
I value Tony today, not only as a recruiter, but an instrumental coach and mentor.
Couldn't Be Happier!
I’d like to thank Bob from Patrice & Associates on assisting me find a new career and start a new life.
From beginning to end the communication was responsive, punctual and informative. Bob matched me with a company that fit both mine and the companies needs. After the first in-person interview I did, I received and accepted the offer in 24 hours. Couldn’t be happier with the outcome. As a former business owner I highly recommend both Bob and Patrice & Associates on assisting employers and prospective employees on their path to success. Best Regards, Nate McKinney Couldn't be happier!
Liz is the most diligent recruiter I have ever worked with!
What I enjoyed most about Liz is how straightforward she is. She is honest! This experience with Liz has been more than her assisting me. Liz is the most diligent recruiter I have ever worked with. My resume looks better than ever thanks to her! She provided all the tools to set me up for success! I could call her anytime and she would always respond immediately. Her connections are outstanding. Liz coached me through this entire process. She taught me how to nail an interview! Liz was sure to place me in a position that I wanted, that would make me happy. I am more than pleased! I will be sending her more candidates like myself. Looking forward to working with Patrice and associates from here on out. You are lucky to have Liz on your team. However, I am also lucky to have her!
Whitney McMorris Liz is the most diligent recruiter I have ever worked with!
Whether you are a candidate looking for a job, or a client looking for great staff, it takes a lot of time, effort and persistence.
Candidates & clients actually have similar issues – how to get noticed, attract the best options, maintain the other party’s interest throughout the process, and seal the right deal.
