Interview Tips: Surviving the Phone Interview

The Phone Interview is the absolutely most difficult interview because you have to “sell yourself” over the phone without the benefit of interaction with the potential employer. You will not be able to see their expression or read their body language yet this call will determine if you will be invited to a face to face. It is important to exude energy as that is a key ingredient to being invited to the next step in the interview process.

 Be sure that you have a quiet, private place for the interview — no interruptions, no distractions. It is critical to stay focused during the entire call.
Above all else — you must project high energy, enthusiasm, and a genuine DESIRE to want to work for the company. Do not play “hard to get” — this hardly ever works. Be sure there is always a “smile in your voice”.  Research and be able to community WHY you want to work for this company.  Your focus is being hired by THIS company – not just take the first job offer made.
Be prepared and already have your answers ready for the following questions:
a.   Why do you want to work for them? (show off your knowledge of the company here / growth is a big keyword)
b.   Why did you leave your last job? (stay positive!)
c.   At your last job, what exactly were your Sales / Food Cost % / Labor % / Profit % / Turnover %.
d.   What is your best quality as a manager? What is your biggest opportunity as a manager?
e.   How would your former boss / crew describe you?
f.   What are your career goals in 6 months / 3 years / 5 years?
g.   Why would we want to hire you?
You want to be talkative — absolutely no one-word answers! You also don’t want to go on for more than a minute or two with one answer.  Converse as much as possible to build the relationship with the person that is interviewing you.
Try to stay relaxed – go through this article long before your interview, then relax prior to the interview. Don’t “study” — just go through the information, and it will come back to you. Make sure your phone ringer is on and your phone is near you at all times from 15 minutes prior to the time to 30 minutes past the time.
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What Clients Say About Patrice & Associates

  • I would like to personally thank Ken for all his help in helping me to find a job. On June 1st I was released from my job of 11 years. I was unsure of what my next steps would be. I haven't been through an interview in years and I felt like I was unprepared. Ken took the time to help me step by step. He first gathered all my personal information and work history. He built a resume from all of that information and articulated my accomplishments in a way I never could have. He sent me tips on what to wear, questions to ask, and called after my interviews to see how it went. He gave me support and encouragement when I was at my absolute lowest. I couldn't have asked for a better recruiter! Thank you again Ken! Thanks, Again, KenGeneral Manager, Logan's Road House, Chattanooga TN
  • Ken Schreifels was a great help during the whole process from start to finish. He was with me every step of the way with tips and words of encouragement. If I had any questions or concerns, no matter what time of day it was, he was there to answer it. I would recommend Ken to anyone. Thank you, William  I Would Recommend Ken to Anyone Looking for a New JobGeneral Manager, Fuddruckers, New Jersey
  • David Israel was a pleasure to work with and was instrumental in helping me find an excellent career opportunity .

    David was extremely professional and took the time to really listen to where I was in my career and what I was looking for. As a result of the work he did to connect me with the right opportunity, I was able to obtain a great starting salary and great benefits as well. I would highly recommend David’s services to both job seekers and employers. Josh Axmacher David Israel was a pleasure to work with!
  • Tim was nothing but helpful from the start!

    I was originally contacted by Tim as a reference for someone who used to work for me. He must have recognized that I myself was a good fit, because within a few minutes the conversation turned to me applying for the job.  He was always pushing for me. He was there to help with everything, every step of the way, and was in constant communication. He played a massive role in me landing an amazing job with an even better company. I can't stress enough how awesome this guy was. Tim will coach you through the entire process and be your biggest advocate. He has a lifetime of experience and knows exactly what companies are looking for. A+, 10/10, two thumbs up, 5-stars. Thanks for everything Tim! Brock Kinley Tim was nothing but helpful from the start
  • Tim was very patient and thorough when going through the process of trying to find employment for me and my skills. I appreciate the time and effort he put in for me and I would recommend Tim Walker & Patrice and Associates to anyone looking for great opportunities. Carolyn Floyd Tim was very patient & thorough!