Interview Tips: Surviving the Phone Interview

The Phone Interview is the absolutely most difficult interview because you have to “sell yourself” over the phone without the benefit of interaction with the potential employer. You will not be able to see their expression or read their body language yet this call will determine if you will be invited to a face to face. It is important to exude energy as that is a key ingredient to being invited to the next step in the interview process.

 Be sure that you have a quiet, private place for the interview — no interruptions, no distractions. It is critical to stay focused during the entire call.
Above all else — you must project high energy, enthusiasm, and a genuine DESIRE to want to work for the company. Do not play “hard to get” — this hardly ever works. Be sure there is always a “smile in your voice”.  Research and be able to community WHY you want to work for this company.  Your focus is being hired by THIS company – not just take the first job offer made.
Be prepared and already have your answers ready for the following questions:
a.   Why do you want to work for them? (show off your knowledge of the company here / growth is a big keyword)
b.   Why did you leave your last job? (stay positive!)
c.   At your last job, what exactly were your Sales / Food Cost % / Labor % / Profit % / Turnover %.
d.   What is your best quality as a manager? What is your biggest opportunity as a manager?
e.   How would your former boss / crew describe you?
f.   What are your career goals in 6 months / 3 years / 5 years?
g.   Why would we want to hire you?
You want to be talkative — absolutely no one-word answers! You also don’t want to go on for more than a minute or two with one answer.  Converse as much as possible to build the relationship with the person that is interviewing you.
Try to stay relaxed – go through this article long before your interview, then relax prior to the interview. Don’t “study” — just go through the information, and it will come back to you. Make sure your phone ringer is on and your phone is near you at all times from 15 minutes prior to the time to 30 minutes past the time.
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What Clients Say About Patrice & Associates

  • I am grateful to have met Corina and will surely have a professional working relationship with her for years to come!

    Corina Mack was extremely thorough and quick to respond to all of the needs of myself as well as her business client. Her ability to communicate between the 2 of us made the process so quick. Corina was very knowledgeable about the company she was representing and their current team that was in place. Sometimes companies receive an overwhelming amount of applications for positions and Corina’s ability to pre-screen potential candidates surely expedited this businesses needs to fill their role.           Regards, John R. Guyon III I am grateful to have met Corina Mack and will surely have a professional working relationship with her for years to come!
  • Erin DeFreitas was Top - Notch!

    Could not have been better!

                          Thank You!     Eddie T. Erin DeFreitas was top-notch!
  • I am beyond thankful Jaclynn Graybill!

    Jackie was my recruiter and she truly is an exceptional addition and excellent employee!  Patrice & Associates provided amazing service which made my decision to chose this organization to work for seamless.  I have referred Jackie to a few of my friends, and I am confident they will receive the same outstanding experience as well!

    All the best,

    Chantal

    I am beyond thankful Jaclynn Graybill!
  • I give Jay a 10 out of 10! 

    Jay Gray is an exceptional recruiter and someone who truly cares about what his client is seeking for employment. Jay helped me through the entire hiring process and made me feel confident about my new career opportunity. I am truly grateful to have had his help. Once again, thank you for you service and it really did help me in a time I needed someone like Jay to come in and help secure a position that valued my worth. I’m really enjoying my position and I’m fortunate for the help!               Much Thanks! Walker Patterson I give Jay a 10 out of 10!
  • I have been nothing but completely happy with Jonathan Litt

    Jonathan Litt has been absolutely amazing during the process of getting me hired for a new position. I’ve been in hospitality for many years, as a Director of Finance in hotels. The last year and a half has been quite difficult, even for those of us who remained employed during the pandemic. After a year of running a department alone due to property wide layoffs, a stressful transition (brand and management company), working crazy hours, along with a 20% paycut for 9 months, I started feeling very overwhelmed and drained. I told myself it might be time for a change and I was going to let the universe help me. And, it happened! Jonathan Litt found my resume and reached out to me inquiring if I was interested in a Finance Manager position, in the Food world. And, I thought that it was worth speaking to him.
    Immediately, I felt this position might be a great fit for me. From the very first email, and texts, he was amazing. He is so professional and helpful, down to helping with revising my resume to point out things I hadn’t even thought of, to helping with getting prepared for the interview. I’m so confident in my abilities but always hated interviews because you never remember the things you want to explain or the right questions to ask. I also find it to be amazing that he reaches out via text because we all know how much easier texting can be these days when you’re in meetings and/or have deadlines and cannot always hop on a call. I was offered the position and start in 2 weeks and I’m so excited! I’m grateful that I can stay in finance, while taking a chance in a new direction, albeit still in hospitality, and will finally have a better work/life balance.
    I would absolutely recommend Jonathan Litt not only for anyone seeking a new role or for companies seeking the next “right fit” for their business. I look forward to keeping Jonathan in my circle of contacts.
    Thanks,
    Erica Garner
    I have been nothing but completely happy with Jonathan Litt