Interview Tips: Surviving the Phone Interview

The Phone Interview is the absolutely most difficult interview because you have to “sell yourself” over the phone without the benefit of interaction with the potential employer. You will not be able to see their expression or read their body language yet this call will determine if you will be invited to a face to face. It is important to exude energy as that is a key ingredient to being invited to the next step in the interview process.

 Be sure that you have a quiet, private place for the interview — no interruptions, no distractions. It is critical to stay focused during the entire call.
Above all else — you must project high energy, enthusiasm, and a genuine DESIRE to want to work for the company. Do not play “hard to get” — this hardly ever works. Be sure there is always a “smile in your voice”.  Research and be able to community WHY you want to work for this company.  Your focus is being hired by THIS company – not just take the first job offer made.
Be prepared and already have your answers ready for the following questions:
a.   Why do you want to work for them? (show off your knowledge of the company here / growth is a big keyword)
b.   Why did you leave your last job? (stay positive!)
c.   At your last job, what exactly were your Sales / Food Cost % / Labor % / Profit % / Turnover %.
d.   What is your best quality as a manager? What is your biggest opportunity as a manager?
e.   How would your former boss / crew describe you?
f.   What are your career goals in 6 months / 3 years / 5 years?
g.   Why would we want to hire you?
You want to be talkative — absolutely no one-word answers! You also don’t want to go on for more than a minute or two with one answer.  Converse as much as possible to build the relationship with the person that is interviewing you.
Try to stay relaxed – go through this article long before your interview, then relax prior to the interview. Don’t “study” — just go through the information, and it will come back to you. Make sure your phone ringer is on and your phone is near you at all times from 15 minutes prior to the time to 30 minutes past the time.
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What Clients Say About Patrice & Associates

  • Corina was wonderful to work with.

    She was very persistent and even convinced me to take the second interview, after I had accepted another offer. It was well worth it to me. I am very excited to get started in this new position. Brian Willis Corina was wonderful to work with.
  • Corina helped me find a new position in my chosen field.

    The process was efficient, enjoyable and achieved the outcome I was looking for. I'm thankful I was able to work with Corina through this process, and would recommend her to anyone. Brad Stoffel Corina helped me find a new position in my chosen field.
  • Matthew Lopez gave me a top-notch professional customer service experience.

    Not one time through the whole process of getting me on board with a potential work opportunity did he fail to follow up and deliver. When the first company didn't work out, he followed up immediately with another opportunity. In addition, Matt helped me through each step of the process of interviews and on job evaluations. He is persistent, consistent, well spoken, and he really took time out of his day to follow up, coach, motivate, and lead me in the right direction. His work anniversary has just come and he deserves every ounce of success and happiness because I can tell that he loves what he does and he makes sure that he delivers the best customer service experience. Richard Ford   Matthew Lopez gave me a top-notch professional customer service experience.
  • Matt is focused and understanding in what I was looking for and spent time with me and my references to ensure I was able to land something that I was looking for. Damien Coughlin Matt is focused and understanding
  • Milton is an amazing mentor and coach.

    I really can’t thank him enough for his genius care and advice. He gave me confidence by giving me tips and talking points for my interviews and by reminding me to stay true to myself because I have the talent and drive to snag any opportunity that comes my way.

    I am extremely grateful for you Milton! Thank you for believing in me.

    Michael Raney

    Milton is an amazing mentor and coach