Interview Tips: Surviving the Phone Interview

The Phone Interview is the absolutely most difficult interview because you have to “sell yourself” over the phone without the benefit of interaction with the potential employer. You will not be able to see their expression or read their body language yet this call will determine if you will be invited to a face to face. It is important to exude energy as that is a key ingredient to being invited to the next step in the interview process.

 Be sure that you have a quiet, private place for the interview — no interruptions, no distractions. It is critical to stay focused during the entire call.
Above all else — you must project high energy, enthusiasm, and a genuine DESIRE to want to work for the company. Do not play “hard to get” — this hardly ever works. Be sure there is always a “smile in your voice”.  Research and be able to community WHY you want to work for this company.  Your focus is being hired by THIS company – not just take the first job offer made.
Be prepared and already have your answers ready for the following questions:
a.   Why do you want to work for them? (show off your knowledge of the company here / growth is a big keyword)
b.   Why did you leave your last job? (stay positive!)
c.   At your last job, what exactly were your Sales / Food Cost % / Labor % / Profit % / Turnover %.
d.   What is your best quality as a manager? What is your biggest opportunity as a manager?
e.   How would your former boss / crew describe you?
f.   What are your career goals in 6 months / 3 years / 5 years?
g.   Why would we want to hire you?
You want to be talkative — absolutely no one-word answers! You also don’t want to go on for more than a minute or two with one answer.  Converse as much as possible to build the relationship with the person that is interviewing you.
Try to stay relaxed – go through this article long before your interview, then relax prior to the interview. Don’t “study” — just go through the information, and it will come back to you. Make sure your phone ringer is on and your phone is near you at all times from 15 minutes prior to the time to 30 minutes past the time.
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    I cannot say enough good things about Doug. He was a joy to work with and if I ever need a recruiter I will call on him. Thank You, Glenn Davis   Have a Hospitality Recruitment Specialist work for you for FREE Doug's Hospitality Recruitment Skills Found a Job for Glenn!
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    I would like to say that I had the most wonderful experience working with Roberto. He was very kind and knowledgeable.  He helped me pick a company that was the right for for me. He was a helping hand throughout my entire process. I know I am the one who interviewed, but Roberto's  conversation and tips helped me land this job. I am so fortunate to have worked with Roberto. He was a wonderful recruiter.   Career Coaches that help you for FREE Hospitality Recruiter "helped me land this job"
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    My experience with Roberto was wonderful.  I have never gone through a recruiter before and Roberto was an amazing first experience.  Roberto was very helpful and walked the experience with me. I felt like he really cared and truly happy for me when I  got the job. I would definitely recommend Roberto to anyone who wants to feel like someone is going through the process with them he made me feel like he was genuine! Thank you Roberto! -Arleen Roberts   What kinds of jobs does a Hospitality Recruitment Specialist have for me? Hospitality Recruiters Truly Care!
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    My experience with Patrice and Associates has been the best experience ever,  while listening to my needs and making them happen has been a journey of wonderful opportunities. Thank you Daniel Avery. It’s been a blast working with you and you turned my mountain into a mole hill. -Joleen Phelps   How to work with a recruitment specialist Let a Hospitality Recruiter Find You a Job!
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    Ken Welch did an amazing job helping me find new job opportunities. He helped me build up my resume and even got me ready for potential interviews. He kept me updated constantly and before I knew it, I had many options of restaurants I could send my resume to. With his help, I got the job at my first choice and now I can’t wait to be their new manager. It was a very easy process and I thank Ken for all his help. Sincerely, Rich Fletcher   What kinds of jobs does a Hospitality Recruitment Specialist have for me? Hospitality Recruiters Can Help You with Your Resume!