Interview Tips: Surviving the Phone Interview

The Phone Interview is the absolutely most difficult interview because you have to “sell yourself” over the phone without the benefit of interaction with the potential employer. You will not be able to see their expression or read their body language yet this call will determine if you will be invited to a face to face. It is important to exude energy as that is a key ingredient to being invited to the next step in the interview process.

 Be sure that you have a quiet, private place for the interview — no interruptions, no distractions. It is critical to stay focused during the entire call.
Above all else — you must project high energy, enthusiasm, and a genuine DESIRE to want to work for the company. Do not play “hard to get” — this hardly ever works. Be sure there is always a “smile in your voice”.  Research and be able to community WHY you want to work for this company.  Your focus is being hired by THIS company – not just take the first job offer made.
Be prepared and already have your answers ready for the following questions:
a.   Why do you want to work for them? (show off your knowledge of the company here / growth is a big keyword)
b.   Why did you leave your last job? (stay positive!)
c.   At your last job, what exactly were your Sales / Food Cost % / Labor % / Profit % / Turnover %.
d.   What is your best quality as a manager? What is your biggest opportunity as a manager?
e.   How would your former boss / crew describe you?
f.   What are your career goals in 6 months / 3 years / 5 years?
g.   Why would we want to hire you?
You want to be talkative — absolutely no one-word answers! You also don’t want to go on for more than a minute or two with one answer.  Converse as much as possible to build the relationship with the person that is interviewing you.
Try to stay relaxed – go through this article long before your interview, then relax prior to the interview. Don’t “study” — just go through the information, and it will come back to you. Make sure your phone ringer is on and your phone is near you at all times from 15 minutes prior to the time to 30 minutes past the time.
Back

What Clients Say About Patrice & Associates

  • Working with David at Patrice and Associates was an excellent experience!

    David is super professional and really took a lot of time to talk with me, get to know what my needs are and match me with the best possible position. I always received speedy replies to any questions I had, and he was always accessible and accommodating to me throughout the process. I highly recommend working with this group for your needs, and would happily work with them in the future should I ever look for new opportunities. Thank you, Johnny Morgan Working with David at Patrice and Associates was an excellent experience!
  • Margo was fantastic!

    Throughout the process, she was able to get and keep me prepared and ready to answer any questions or curveballs that came my way.  I was better prepared during this interview process than I have ever been before.  A normally stressful process was made less so thanks to Margo.  She was the one that initially brought the opportunity to my attention and was there every step of the way to ensure I was successful.
    Thank you,
    Adam Saia
    Margo was fantastic!
  • I would like to say thank you for this great opportunity and helping me with the next mile stone on my career path.

    At first when I received the email I was uncertain that this would work. Upon talking to Michelle I discovered that not only was she really nice, but also quite resourceful. I started the process on a Tuesday and literally one week later I was offered a job on the spot, thanks to all of her assistance. We talked and I was able to be open with her.  She was able to put me in the mindset of my now area manager to go over what to say and do, and what to leave out during the interview. We went over resumes and she showed me how to improve mine so that I stood out. Overall if I ever had to do this again I would gladly work with Michelle but I’m secure in my career path.  Thanks again to Patrice and Associates, and Michelle! Keyona Ellis
  • Duke was always available. There were several times I made unscheduled calls and texts, and he always had time for me. 

    I am grateful to have worked with Duke Witte during my search for employment. When I heard the word recruiter, I immediately put my guard up, but it quickly came down. Duke proved himself immediately as being in my corner, and that he had my best interests at heart. I explained to Duke upfront what’s important to me, my beliefs, and my interests. I was able to speak to Duke openly and comfortably. I’m a very private person, and Duke made me very comfortable by explaining his confidentiality process between prospect and recruiter. It has been awhile since I’ve had to look for work and be interviewed. I requested a mock interview with Duke, and it helped me. I don’t think the most highly of myself at times, and Duke strongly helped me build my confidence. My original resume I created read more as a detailed portfolio and Duke rearranged things in a way that would give me opportunity to speak on my skills and abilities. He explained that the resume is my golden ticket to getting the interview, and the interview is where I sell myself and share the details that I had in my original resume. I thoroughly enjoyed working with Duke during this process, and he is a strong advocate for those needing work. I will be referring him anytime I am able. Elliott Gray Duke was always available. There were several times I made unscheduled calls and texts, and he always had time for me. 
  • Jodi Furraitti at Patrice & Associates is absolutely fabulous!

      I could tell immediately that she loves what she does for her clients and really gets to know them in depth. I had been searching for my next career path for several months and then the Covid-19 debacle happened. No one was hiring. I had posted my resume on Indeed and that’s where Jodi found me. She does her homework and even answered emails, texts and calls both day and night, and even on weekends. The whole process was quick, professional and only took one interview for me to secure a General Manager role at a luxury motorcoach resort. Jodi is a great asset to Patrice & Associates, and with this being my first experience working with a recruiter, I am highly impressed. Well done! Carolyn Masten Jodi Furraitti at Patrice & Associates is absolutely fabulous!