Interview Tips: Surviving the Phone Interview

The Phone Interview is the absolutely most difficult interview because you have to “sell yourself” over the phone without the benefit of interaction with the potential employer. You will not be able to see their expression or read their body language yet this call will determine if you will be invited to a face to face. It is important to exude energy as that is a key ingredient to being invited to the next step in the interview process.

 Be sure that you have a quiet, private place for the interview — no interruptions, no distractions. It is critical to stay focused during the entire call.
Above all else — you must project high energy, enthusiasm, and a genuine DESIRE to want to work for the company. Do not play “hard to get” — this hardly ever works. Be sure there is always a “smile in your voice”.  Research and be able to community WHY you want to work for this company.  Your focus is being hired by THIS company – not just take the first job offer made.
Be prepared and already have your answers ready for the following questions:
a.   Why do you want to work for them? (show off your knowledge of the company here / growth is a big keyword)
b.   Why did you leave your last job? (stay positive!)
c.   At your last job, what exactly were your Sales / Food Cost % / Labor % / Profit % / Turnover %.
d.   What is your best quality as a manager? What is your biggest opportunity as a manager?
e.   How would your former boss / crew describe you?
f.   What are your career goals in 6 months / 3 years / 5 years?
g.   Why would we want to hire you?
You want to be talkative — absolutely no one-word answers! You also don’t want to go on for more than a minute or two with one answer.  Converse as much as possible to build the relationship with the person that is interviewing you.
Try to stay relaxed – go through this article long before your interview, then relax prior to the interview. Don’t “study” — just go through the information, and it will come back to you. Make sure your phone ringer is on and your phone is near you at all times from 15 minutes prior to the time to 30 minutes past the time.
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What Clients Say About Patrice & Associates

  • I appreciate what Sherri and Patrice and Associates Hospitality Recruitment did for me and my career.

    Sherri Balzer is an excellent job recruiter. I had been working with her for more than 3 months where I had multiple job interviews with different companies. She is always very detailed, caring, patient, and most of all very professional. I turned down multiple job offers because they were not a good fit for me and Sherri understood my reasons. Instead of losing hope in me she kept working hard looking for other companies that suited my skill set and knowledge. We found the perfect company and I got the best job offer available. I appreciate what Sherri and Patrice and Associates Hospitality Recruitment did for me and my career. Respectfully,

    Andrew Figueroa

    I appreciate what Sherri and Patrice and Associates Hospitality Recruitment did for me and my career.
  • I referred a friend to Patrice & Associates Hospitality Recruitment

    Kim Marzett has been great! Alongside her professional demeanor, she answered all of my questions freely. She has a very welcoming personality, and helps you every step of the way! I referred a friend to her. I was impressed and appreciative! I referred a friend to Patrice & Associates Hospitality Recruitment
  • Patrice & Associates Hospitality Recruitment is by far the best recruiting agency.

    I just wanted to say thank you to Corina for setting me up with Redstone American Grill. I appreciate all the time and research you and your team have done to make sure that I was prepared for my interviews. Patrice & Associates Hospitality Recruitment is by far the best recruiting agency I’ve worked with in my 25+ years of experience. I’ll be your client for as long as I’m in this field. Alexandre Vincent Patrice & Associates Hospitality Recruitment is by far the best recruiting agency
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    Thank you Fajar and Patrice & Associates Hospitality Recruitment

    From the first time we spoke, til the time I landed the job and even now - days after I have started the job, Fajar has been absolutely outstanding! She constantly checked in with me to answer any questions, provided valuable information and tips for my interview and updated my resume for me. I truly appreciate Fajar's commitment to ensuring I had everything I needed to successfully transition into a new career. I am more than happy with her work and would be more than willing to recommend her services to anyone looking for a new career path. Thank you once again Fajar and Patrice and Associates Hospitality Recruitment for everything you all have done. I am truly very grateful!
    Thank You, Brandon Chase Thank you Fajar and Patrice and Associates Hospitality Recruitment
  • Working with Jillian and Patrice & Associates Hospitality Recruitment was an amazing experience.  First of all, the work Jillian did on my resume before presenting me to the client was outstanding.  I really feel that it presented me in the best light for the client (and it worked because I got the job!).  I’ve worked with a lot of recruiting firms before and the level of service provided by Jillian was far and above the rest of the industry.  Jillian was always available to talk any time of the day and really made me feel like she wasn’t just concerned with placing a candidate - she also cared about my happiness and well-being throughout the process. Dennis Brown My recruiter cared about my happiness throughout the process.