Anticipate Objections

WHAT I KNOW TO BE TRUE…
Objections are buying signs; they  are a request for more information.   Interviewing is a sales process.   In sales you must overcome at least three objections from every  prospect!
It  is important to know objections are buying signs, a request for more  information.  There are four kinds of  objections:

1. Personal (your  personality, attitude)

2. Postponement (delay  tactic)

3. Price (salary/benefit  issues)

4. Service (your  skills/experience)
If  you know what kind of objection you are given, you can easily overcome the  objection.  If you’ve received objections  that you have not been able to overcome in the past, write down what type of  objection you received.
Examples  of objections:
Number 1 –  “I need someone with a higher energy levelThis is a  PERSONAL OBJECTION – you are coming across too laid back.
Number 2 –  “I will get back to you when we have interviewed all candidatesThis is a  POSTPONEMENT OBJECTION – to delay a decision.
Number 3 –  “I’m not sure we can meet your salary requirements” This is a  PRICE OBJECTION – they can’t meet your salary demands.
Number 4 –  “I’m looking for someone with more experienceThis is a  SERVICE OBJECTION – they are questioning your skills.
When  you get an objection, this person wants you to overcome their objection and  give them a reason to hire you.  They are  requesting you to give them more information.   Let’s use the four objections just outlined as examples.
OBJECTION Number 1 “I need someone with a higher energy level”
SUGGESTED  ANSWERS

  • That is why I was so valuable to my past employers.  My performance reviews and references all refer to my high energy level.
  • I don’t have much interviewing experience and I think my nerves might be masking my high       energy level and hard work ethic.
  • If you asked my past co-workers to describe me, they would say I was highly energetic.
  • I may not come across as a person with high energy, but I’ve always been able to outperform my co-workers because of my focus and hard work ethic.

OBJECTION  Number 2 “I will get back to you when we have interviewed all  candidates”
SUGGESTED  ANSWERS

  • Can you tell me how I rank among the candidates you have interviewed?
  • Do I have the skills and experience you feel would qualify me for this position?
  • When would it be appropriate for me to follow up with you?
  • What is your target date to hire?

You then build off the answers to these questions to sell  yourself.
OBJECTION  Number 3 “I’m not sure we can meet your salary requirements”
SUGGESTED  ANSWERS

  • I’m going to look at the entire package, salary, benefits, etc.
  • I listed my salary as negotiable.  What is the salary range for this position?
  • I’m extremely interested in working for your company and my salary requirements are flexible.
  • Do I have the skills and experience you need?

OBJECTION Number 4    I’m looking for someone with more experience
SUGGESTED  ANSWERS

  • I have been able to obtain 5 years of experience in my 3 years because of the additional responsibilities placed on me very early in my career.
  • Do I have the skills and attitude you need?
  • I am very interested in working for your company, and I’m extremely confident in my abilities to perform the tasks of your opportunity.

When  you overcome objections, you have greatly increased the possibility of you  getting a job offer.  Remember,  objections are requests for more information.
Take  a moment to write down objections you have received in past interviews and then  write down an effective statement that will overcome those objections.

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    Karl was the best asset in securing my new position. He was there coaching and teaching me every step of the way. I have been working in the food industry for 20+ years and this is the first time I have used a recruiter. I have been on both ends of the hiring process and Karl has helped to know what people are looking for and what I should be looking for when hiring new employees. I look forward to meeting Karl and shaking his hand. If needed I would seek Karl out again!         Mahmoud Elkhyati         Need help with your resume – Have a Recruitment Specialist help you for FREE       Hospitality Recruiter Can Help You Find a Job!
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    Daniel was a great help to me on my job search. From the first time I was contacted by him I felt he was here not only to help the company find the right candidate but he was there to make sure I was right for the position.  Daniel is very persistent when he is working with you.  He knows that time is of the essence and he helps you adhere to a very strict timeline to be successful.  Daniel is there for you when you are feeling unsure and is always available to discuss just about anything.  He has a wealth of FOH & BOH knowledge and that really put me at ease because I have not met many recruiters with FOH & BOH experience. Talking to someone who has been where you have been really puts you at ease!  I am very appreciative that I had the chance to work with Daniel on this occasion.  I am thankful he was understanding, attentive, communicative, and seems to generally care about you as a person and a perspective candidate! Katherine Woods         Career Coaches that help you for FREE Hospitality Recruiters Are Here to Help
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    Tom Schmitt was nothing but more than professional and courteous to me.  He originally contacted me about a company looking for a General Manager.  I was employed at the time, but not very happy in my situation.  Tom talked to me in great detail in regards to the position he had.  After careful consideration, I decided to pursue the opportunity.  He helped me create a more professional resume to present to the company.  He communicated to me on a daily basis as I went through the interview process.  I was eventually given an offer for the General Manager position.  I can honestly say that without Tom's help, I would still be in an unhappy job.   Thank you,   Roy Riddle     What kinds of jobs does a Hospitality Recruitment Specialist have for me? Hospitality Recruiters Make the Best Match for You in Your Next Job!
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    Stephanie Yee played a key role in not only getting me in the door for my first interview, but in every step thereafter in the process. Stephanie coached me on effective interview strategies specific to my prospective role and made herself available for questions anytime. I was consistently kept in the loop with each new step in the process and her client insights proved invaluable. I always knew what to expect at each turn and who I would be interviewing with, along with basics like where to park and expected attire…all things that can easily trip up a less informed candidate.  In addition to all of this, Stephanie’s naturally positive attitude helped me to stay calm throughout a lengthy interview process that spanned a number of anxiety driven weeks. In short, without Stephanie in my corner, I wouldn’t have been able to turn this new chapter in my career. Sincerely, Steve Davis Hospitality Recruitment matches YOUR skills with the perfect job Hospitality Recruiters can help YOU find a job!