A Restaurant Industry Entering a New Era The restaurant industry has always adapted to change. But today’s pace of transformation is unlike anything operators have experienced before. Restaurants are no longer responding to one challenge at a time. Instead, they’re navigating multiple shifts simultaneously—rising operating costs, changing consumer expectations, […]
Read moreEveryone has a vision of their ideal career. Whether it’s leading a successful restaurant, managing a thriving hotel, overseeing retail operations, or stepping into an executive leadership role, your dream job doesn’t happen by chance—it happens through preparation. It’s easy to believe that career success comes from being in the […]
Read moreIf you’ve run restaurants for any length of time, you know the pattern: a restaurant manager resigns, everyone scrambles to cover the shift, you rush the search with hasty job postings, train the new hire hard for a few months, and just when they start to feel solid in the […]
Read moreHiring in the hospitality sector has never been more complex. Restaurants, hotels, resorts, casinos, stadiums, and tourism operations often need to fill roles quickly, sometimes dozens at a time, while still ensuring every hire supports their service excellence standards, company culture, and guest experience expectations. That’s where two commonly confused […]
Read moreNot long ago, staffing in hospitality felt demanding but manageable. You posted a role, called a few people, leaned on word of mouth, and usually had a shortlist before service was at risk. Now it can feel as if every schedule is built on sand: chronic vacancies, last-minute call-outs, burned-out […]
Read moreIf your restaurant, hotel, or service operation has ever lost a manager right before a busy season, you already know hospitality recruiting doesn’t behave like “normal” corporate recruiting. Your leaders are guest‑facing and schedule‑critical, so every vacancy hits service, morale, and revenue almost immediately. The employers struggling the most are […]
Read morePicture the last time a general manager, executive chef, or front office leader resigned with almost no notice. You scrambled to post the role, asked other managers to stretch their weeks, watched overtime climb, and hoped the right résumé appeared before guest scores slipped. In restaurants and hotels, that kind […]
Read moreEvery hire in hospitality shows up in three places: your profit and loss reports (P&L), your guest reviews, and your brand’s reputation. This is especially true in luxury hospitality environments, from luxury hotels and private clubs to large restaurant groups; leaders directly influence guest experiences, operational stability, and long-term profitability. […]
Read moreHotel management hiring plays a defining role in the success of any hotel, from independent boutique properties to large hotel chains. Unlike hourly hospitality staffing, hiring a hotel manager or general manager means selecting leaders who directly influence hotel operations, staff motivation, and the consistency of the guest experience across […]
Read moreMina W. says that Frank Rondeau was incredible to work with!Frank has been incredible to work with. He is kind, genuine, thorough, informative, and knowledgeable on all accounts.
For example, he took the time to actually read through my resume and reach out to me very quickly after I applied. When we spoke, it didn’t feel like an interview, rather a genuine conversation to get to know each other, the role, and to see if it would be a good fit.
Through the process, he was fair, honest, and up front about all aspects of the job’s leadership, pay, and responsibilities. He answered all my questions directly, and if he didn’t know, he found out for me.
Not only would I highly recommend Frank, but I would happily work with him myself in the future. He is a professional and intelligent individual that truly cares about his clients and their prospective employees equally, and that is very rare.
Thank you, Frank. And to whomever this reaches, what he has cannot be taught, but it wouldn’t hurt to put him in charge of the hiring process internally if that chance arises. I truly wish him and your team all the success.
Merry (late) Christmas, and a Happy New Year!
Warmly,
Mina W, PHR
[she/her/hers]
Associate Professional in Human Resources
Remzi Yilmaz“Patricia’s approach to searching for candidates allows her to find top notch prospects each and every time. She has the ability to know exactly what qualifications we are looking for when a vacancy becomes available. I appreciate Patricia’s enthusiasm, tailored approach, consistent communication and follow up when recruiting for our company. She is truly a wonderful partner!”
