Over the years I’ve hired dozens of people. Some have been more successful than others at mastering day 1 at the new job. I have compiled some of the best tips from these individuals, and I am happy to share them with you here: Meet the team ahead of time: […]
Read moreSmall production specialty brews are gaining popularity.
Read moreBaked goods are taking breakfast menus to the next level. Baked goods have been a staple in the quick-serve industry for decades, but innovation in the space has boomed as several operators step up their a.m. offerings to compete in that increasingly lucrative daypart. Coffee concepts are a natural fit […]
Read moreBaked sweets are moving out of the post-dinner shadows and into new dayparts. Baked desserts aren’t always at the forefront of customers’ dining decisions, but that doesn’t mean they need to be an afterthought. Cookies, cakes, pies, and other sweets have made their way onto menus of all types of […]
Read moreAbout 30 percent of hospitality sector employees are Millennials, a larger percentage than ever before, according to the ADP Research Institute. However, very few of these individuals feel confident about their financial future. A 2013 Employee Benefit Research Institute survey reveals that only 15 percent of employees ages 25–34 believe […]
Read moreWith sophisticated menu items, upgraded interiors, and a laser focus on the customer experience, the chicken segment is moving upmarket. For some brands, losing the long-held title of No. 1 limited-service chicken chain would feel defeating. But when KFC gave up its leading role this year to fellow quick serve […]
Read moreJamel D. is grateful to Susan Baker for her expertise and encouragement!Susan Baker was exceptional throughout my entire recruitment process. She demonstrated professionalism, perseverance, and genuine care, keeping me informed at every stage and promptly answering all of my questions. Thanks to Susan’s expertise and encouragement, I successfully landed my role at Pret and felt supported from first contact to signed offer. I am very grateful for her efforts and highly recommend Susan to anyone seeking a career.
Remzi Yilmaz“Patricia’s approach to searching for candidates allows her to find top notch prospects each and every time. She has the ability to know exactly what qualifications we are looking for when a vacancy becomes available. I appreciate Patricia’s enthusiasm, tailored approach, consistent communication and follow up when recruiting for our company. She is truly a wonderful partner!”
