Over the years I’ve hired dozens of people. Some have been more successful than others at mastering day 1 at the new job. I have compiled some of the best tips from these individuals, and I am happy to share them with you here: Meet the team ahead of time: […]
Read moreSmall production specialty brews are gaining popularity.
Read moreBaked goods are taking breakfast menus to the next level. Baked goods have been a staple in the quick-serve industry for decades, but innovation in the space has boomed as several operators step up their a.m. offerings to compete in that increasingly lucrative daypart. Coffee concepts are a natural fit […]
Read moreBaked sweets are moving out of the post-dinner shadows and into new dayparts. Baked desserts aren’t always at the forefront of customers’ dining decisions, but that doesn’t mean they need to be an afterthought. Cookies, cakes, pies, and other sweets have made their way onto menus of all types of […]
Read moreAbout 30 percent of hospitality sector employees are Millennials, a larger percentage than ever before, according to the ADP Research Institute. However, very few of these individuals feel confident about their financial future. A 2013 Employee Benefit Research Institute survey reveals that only 15 percent of employees ages 25–34 believe […]
Read moreWith sophisticated menu items, upgraded interiors, and a laser focus on the customer experience, the chicken segment is moving upmarket. For some brands, losing the long-held title of No. 1 limited-service chicken chain would feel defeating. But when KFC gave up its leading role this year to fellow quick serve […]
Read moreKeely ChapmanGreat people! Willing to work with you and gives great advice for the interview process. Loved working with them!
