Hiring in the hospitality industry has become more complex, more competitive, and more visible than ever before. From executive chefs and general managers to senior leaders overseeing operations and guest experience, hospitality organizations are under constant pressure to secure the right talent quickly, without compromising candidate quality, company culture, or […]
Read moreSuccession planning has moved from a “nice-to-have” initiative to a critical leadership priority across the hospitality industry. As organizations face increased employee turnover, accelerated growth, company restructuring, and evolving industry trends, the ability to ensure continuity in leadership roles has become essential to organizational stability and long-term performance. In hospitality, […]
Read moreExecutive leadership has always been crucial in the hospitality industry, but today’s environment has heightened its significance across every segment. The modern hospitality industry operates at the intersection of travel and tourism, technology, and service excellence. Executives are expected to lead through digital transformation, manage evolving customer expectations, and navigate […]
Read moreSeasonal hiring has long been a staple of the hospitality industry, but today’s environment has heightened the stakes for employers across the U.S. hospitality landscape. From restaurants and food and beverage service establishments to boarding establishments, accommodation providers, and entertainment employers, seasonal hospitality employment now intersects with rising candidate demand, […]
Read moreResort executive recruitment is unlike standard hospitality hiring. Casinos, cruise lines, theme parks, and luxury hotels operate as mini‑cities where front desk, guest services, reservations, maintenance, security, food & beverage, entertainment, and retail all converge under seasonality, high guest density, and strict safety/regulatory oversight. This guide distills actionable best practices […]
Read moreEvent venue staffing has become one of the most dynamic and challenging areas within the modern hospitality and event management landscape. From corporate conferences at McCormick Place in Chicago to product launches in Los Angeles or luxury galas at The Plaza in New York City, success depends on the precision […]
Read moreAt Patrice & Associates, we understand that in the hospitality industry, success is built on relationships, trust, and exceptional service. That’s why we are especially grateful to the clients who choose us as their partner. Your confidence fuels our passion to deliver outstanding results, and we take pride in every […]
Read moreEffective hotel recruitment is one of the defining factors of success in the hospitality industry. From five-star resorts and luxury properties to midscale and economy hotels, strong hotel staffing ensures seamless guest services, operational excellence, and the kind of guest satisfaction that fuels repeat business. As global travel rebounds, hotels […]
Read moreStrong leadership is the backbone of successful hotels, restaurants, and hospitality groups. CEOs, general managers, and executive leaders set the tone for guest satisfaction, employee engagement, and long-term profitability. Yet finding the right executive candidate in today’s globalized and competitive labor market is no small task. The talent pipeline is […]
Read moreMax says working with Alex was an absolute pleasure!Working with Alex has been an absolute pleasure. Alex and Christian have both provided their support in helping me through the interview process with Club Quarters. They are truly a great team who are extremely responsive and helpful throughout every step of my interview process.
Thanks,
Max
Regina E. says that Alex Pomponio was truly a blessing!I just want to say that I am beyond pleased with my experience with Alex!!! She was AMAZING, she has been by my side this entire time!! Helping me, encouraging me, when I was doubting myself!!!! Honestly, I wish she was closer to me!!! I would absolutely LOVE to actually meet her!! Not only did she help me get the job, but I also felt like I gained a friend!!! She is a blessing to me! I honestly think, without her, I wouldn’t have actually gotten the job opportunity!! And I am super excited because I start orientation this coming Monday!!! I truly appreciate everything that Alex has helped me with!!!
Regina E.
Alex P. said that Alex Pomponio was helpful, patient and intuitiveAlexandra was honestly very helpful and courteous, beginning with the initial conversation all the way to me taking the new job. She was very helpful, incredibly patient, and intuitive when it came to helping me decide. She’s an asset to your company and hopefully you will keep her for a long time.
Tamara Young says that Alex Pomponio was supportive and professionalAlexandra was incredibly helpful in landing my role as an HR Employee Relations Manager. She took the time to understand not only my experience in human resources but also my specific strengths in employee relations, conflict resolution, and policy compliance, within the hospitality industry. She connected me with a company whose values aligned with my own and where my skills could truly make an impact. Throughout the process, Alex provided valuable insights into the organization’s culture, leadership expectations, and current employee relations landscape, which allowed me to prepare strategically for each interview. Her consistent communication and encouragement helped build my confidence and ultimately contributed to a successful outcome.
Alex was very supportive and professional. However, we were also able to align on a personal level as I had some challenges. Nonetheless, she effortlessly listened and offered assistance which made this process even more efficient.
Not only have I acquired the career of my dreams, but I’ve also gained a respectable peer in the HR/recruiting sector. I am forever grateful for my experience with Alexandra Pomponio, on behalf of Patrice and Associates.
Scott T. says that the recruiting space needs more professionals like Alex Pomponio!From the moment Alex reached out to me on a Sunday, having found me on LinkedIn for a role that was an absolutely perfect fit, I knew I was working with someone special. She was proactive, thoughtful, and impressively attuned to what I was looking for. I responded immediately, and from that point on, the experience only got better.
Alex’s level of professionalism is something rarely seen in today’s workplace. Her communication was detailed, thorough, and exceptionally responsive, often immediate. If she didn’t have an answer, she tracked it down and got back to me in record time. That kind of follow-through builds instant trust.
What truly set Alex apart was her energy and authenticity. She brought a positive yet realistic approach to every interaction and served as both a coach and a guide throughout the entire process. Her attention to detail was extraordinary, and her dedication never wavered.
I’ve worked with many internal and external recruiters during my job search, and I can say without hesitation that Alex is in a league of her own. While I was ultimately selected for the role she introduced me to, I have no doubt that had things gone differently, Alex would have continued to offer support and guidance through to the very end. She doesn’t disappear when the job is done, she shows up, again and again.
Working with Alex has also given me renewed faith in recruiters and the hiring process as a whole, something that’s become increasingly difficult to find in today’s landscape. The industry needs more professionals like Alex.
With much gratitude,
Scott T.
Providence, RI
