Vacancy for Restaurant General Manager - Restaurant Jobs in Boston, MA

Restaurant General Manager – P139

Position NameHospitality Recruitment: Restaurant General Manager
LocationBoston, MA
Salary Range$80000 - $95000
Client OverviewIt’s not a fish tale, but a tale of fish 60 years in the making of a family-owned seafood market that spawned a restaurant company.  High volume, upscale, casual fish restaurant chain, along the Eastern Seaboard. View themselves as a fish store in the restaurant business.

Why people LOVE working for this company!

  • Great growth opportunities
  • Health / Dental / Vision benefits paid up to 50%, 401K with match up to $1,500 (available after 1 year)
  • Life insurance - 2 times annual salary as well as short term and long term disability even when not participating in health plans
  • Potential for bonus
  • Quality of work / life balance
  • Vacation: 1 week after 6 months, 2 weeks after 1 year, 3 weeks after 5 years + 5 days paid sick/personal days/year
  • Dining Card credits
  • All seafood is sourced and processed directly

Position Overview & Responsibilities

  •  The GM is responsible for the overall effective operations of his/her respective restaurant. This includes delivery of excellent product and service to guests, staffing, recruitment, employee development, training, sales, financial management, facilities management and extensive guest interaction. The GM, in partnership with the Chef, is responsible for optimizing profits and increasing sales through proper control of food, supplies, labor, and productivity.
  • Responsible for regularly managing and directing the work of FOH managers (and designated associate departments) which includes the following: hiring; scheduling; assigning and directing work; training, coaching, counseling, developing, and disciplining; conducting regular meetings and ensuring proper education; conducts performance reviews; initiates/recommends promotions & pay increases; resolves employee complaints; decides upon termination and other discipline of employees reporting to the GM.
  • Responsible for managing and directing the work of all FOH departments.
  • Responsible for ensuring the Company’s guest service is provided in accordance with Company policy.
  • Responsible for safety, security, and cleanliness of FOH areas and FOH equipment in the restaurant in accordance with Company policies, standards, and applicable codes and regulations.
  • Develops and presents an annual business and budget plan working cooperatively with the Chef.
  • With respect to finalized business plan and budget adopted for the restaurant, is responsible for ensuring monthly compliance to budget (i.e. labor, food, and other costs).
  • Responsible for exercising discretion and independent judgment with respect to the FOH Department, including interpreting, implementing and enforcing management policies and operating practices, carrying out major assignments in conduct of operations, and investigating and resolving matters of significance to management, and representing the Company in complaints, disputes and other grievances.
  • Assures that all Company and restaurant specific policies and procedures are adhered to on a regular basis (e.g. Food Safety, Sanitation, Allergy, OSHA-related, Employee Handbook).
  • Performs job functions of other management personnel in their absence and/or in addition to them.
  • Addresses guest complaints and overall guest satisfaction issues promptly and professionally by taking appropriate action.
  • Utilizes all Company business systems effectively (e.g. POS, HRIS, Hiring/Selection, Scheduling, Inventory and Labor Management Systems).
  • Responsible for proper restaurant maintenance, i.e. snow removal, plumbing, landscaping, lighting, signage, equipment issues.
  • Interacts with external vendors to obtain the best quality in pricing and product.
  • Conducts cost analysis for respective products.
  • Initiates negotiations regarding vendor contracts and appropriately maintains records of contracts.

Benefits

  • Health, dental, vision, partial life, all after 30 days
  • ST and LT disability
  • -401(k)
  • Vacation: 1 week after 6 months, 2 weeks after 1 year, 3 weeks after 5 years + 5 days paid sick/personal days/year

Position Requirements

  • Strong verbal communication and listening skills required.
  • Excellent guest service skills with ability to understand guest needs and ask questions to expedite the handling of requests.
  • Individual must possess excellent leadership and organizational skills.
  • GM must be innovative, understand the company's brand, the industry, and have a good sense for marketing.
  • Long term, the GM needs to have good financial understanding and be cognizant of the market in the immediate vicinity of the restaurant so as they can drive sales.
  • The candidate must be proactive, “hands-on,” and capable of challenging the status quo, yet skilled in the art of diplomacy.
  • Must collaborate well with others, have well-developed team building skills, unquestioned integrity, and the experience, confidence, and presence to effectively manage difficult guest situations, interpersonal relationships, and sensitive employee relations issues.
  • As business evolves and changes frequently, the GM must embrace change
  • Serv Safe Food and Alcohol Certification required.
  • Hospitality degree preferred with a minimum of three years relevant experience and/or minimum five years’ experience coupled with on-the-job experience in restaurant management.
  • High School diploma required.
  • Experience with information systems related to restaurant management
Do Job Boards Work? Equal Opportunity Employer

Interested? Contact your Career Coach!

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Brighton

cbovio@patriceandassociates.com

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What Clients Say About Patrice & Associates

  • Darryl Jackson makes you his priority! 

    I would say that Darryl Jackson was very professional and helped me in all aspects of my job search.  Darryl took my resume and made it more attractive and appealing, he was also very attentive to my needs and what my expectations were.  What I feel was a key part of the success in our relationship was the constant communication on his part.  Darryl makes it his business to know his client and always speaks to you in a positive manner.  He tries to make you see the good aspects of each individual employer.  In the future if I would need to seek other employment I truly believe I would look for his availability.    

    Thanks,

    Luis C

    Darryl Jackson makes you his priority!
  • Thank you all for everything Bruce Leininger!

    Bruce Leininger is an exceptional and irreplaceable asset to Practice & Associates.  Bruce took the time and really get to know me, my passions and personality.  He understood my wants when it came to my career move .  He took the time to talk to me and build a relationship with me.  Bruce had a lot of patience and was always in communication with me in regards to different opportunities.  I respected and appreciated his advice and input.  I will always be grateful to Bruce, as he listened with all his heart.  I will always remember what Bruce has done for my family and I and I will make sure that everyone I know who wants a career change only talks to Bruce!                  

    Respectfully,

    Sami Simaan

    Thank you all for everything Bruce Leininger!
  • The professionalism and care from Francisco Chevez was simply fantastic! 

    He was so informative, prepped to give me the best help whether it was by phone or video call, it gave me the confidence and readiness to succeed in my interview and land the job I was looking for.  He was in constant communication with me and the employer for the entire process, it truly felt like he cared for my needs the entire time and made sure they were met as well.  I am beyond happy with Francisco Chevez and Patrice & Associates, they will be with you 100% during the process and even after to make sure everything is going well. Phenomenal job and thank you so much!      

    Regards,

    Gerrie

    The professionalism and care from Francisco Chevez was simply fantastic!
  • Chris Bovio has been helpful through and through. 

    He was polite, professional, and fast acting.  He listened to what I was looking for and was impactful in his decision making.  His communication was open and offered a hand at anytime.  He made the job seeking hunt 10x easier and made it a seamless process.  I would recommend Chris and his services to anyone!    

    Jessica Pritz

    Chris Bovio has been helpful through and through. 
  • I am so grateful for Sarah Straniero and her tenacity!

    I appreciate your help Sarah. You have been professional and helped me throughout this process. Thank you for helping me with the GM opportunity.        

    Andre F

    I am so grateful for Sarah Straniero and her tenacity!