The Hospitality Flood Gates are Opening!

As the owner of Patrice & Associates Hospitality Recruitment, I use my own business as a yardstick measuring the health of the hospitality industry.  In 2020, our clients were being forced to close, job seekers weren’t looking for jobs as they were on unemployment – and there were no jobs to be found.

As more states gave the green light for restaurants to open, they have been in a frenzy.  Many only got a 24 – 48-hour notice that they could open.  They didn’t have the food ordered, they didn’t have any prepping options and they didn’t have the staff.

Restaurant owners started calling former employees to come back to work.  They found that some were going to continue to stay on unemployment until it ended, and others had found a job elsewhere.

If this wasn’t enough to worry about, they knew their customers would be flooding in once the doors opened.  Loyal customers who had been cooped up at home for a year were anxious to head to their favorite establishment.   Restaurant owners everywhere wanted to make sure their guests had a great experience.

The next thing they needed, in addition to staff, was managers.  Where could they find managers on such short notice that didn’t need a lot of training.  This was where Patrice & Associates Hospitality Recruitment immediately acted as their trusted staffing partner.  We were able to quickly source managers for them to interview and hire.

An interesting development I learned when restaurants were advertising for staff, they were mostly getting resumes of high school kids who wanted a job.  My hunch is that some people are still on unemployment and if they were a good manager, they already had a job.

Our phone keeps ringing with restaurants that want our help finding them managers.  They want managers who could “walk into the job” and didn’t need a lot of training.  We have been very successful in quickly finding top talent for our clients.

Another development affecting the staffing business, is the Baby Boomers effect on the job market.  Baby Boomers are retiring at a rate of 1 per every 6 seconds.   This trend is projected to dramatically jump in the 3rd and 4th quarters of 2021 and into 2022.

These Baby Boomers are the managers of companies.  There seems to be no succession plan and companies won’t have the hiring options of the past.

Who are the replacement options for Baby Boomers?  The Millennials.  Millennials don’t care about long term jobs, stability or career.  They Work to Live.  They will have had 5 jobs by the time they are 35 and changed careers 3 times.  The job stability and career motivation is not there, which makes it even more difficult to replace the Baby Boomers.

As I continue to watch the trends in the hospitality industry, which affects how we can match top people with great job opportunities,  I remember what hospitality recruitment was like 30 years ago.  What a “ride” it has been.

If you don’t change to keep up with the times, you get left behind.

 

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What Clients Say About Patrice & Associates

  • I'd recommend Gary Tietz implicitly to anyone currently looking for quality positions in the hospitality industry.
    I'm finally going back to work for a company that I can take pride in being employed with, for a position that I've been truly interested in, and Gary Tietz has been crucial in helping me in this process.  Gary has only tried to place me in positions that would truly be a good fit for me, and only with reputable companies that I would be comfortable in going to work for.  He has been great to work with, and has not only been very responsive and communicative, but has also provided great insight and information for each particular position that I've interviewed for.  I would certainly work with Gary again in the future!
    Thank You!
    James Chisholm
    I'd recommend Gary Tietz implicitly to anyone currently looking for quality positions in the hospitality industry
  • I had a wonderful experience working with Jodi Baer 

    She really took care of me and kept me up to date throughout the process.  I always felt Jodi was available for me and able to assist me.  I would highly recommended her to friends and associates who are in related fields.
    Thank you again,
    Christopher D'Amico
    I had a wonderful experience working with Jodi Baer
  • Frank Rondeau created an Excellent Customer Service Experience!

    On paper the clients and my requirements were not a match.  Frank’s ability to create a match by identifying unrealized commonalities was remarkable.  I recommend working with Frank as a value proposition for all parties.

    Thank you,

    Fred Felton

    Frank Rondeau created an Excellent Customer Service Experience!
  • Thank you Eric Coultoff very much for helping land me a great job!

    After the year of 2020, like so many others, the job that I worked so hard for had come to a halt. I had been looking for a similar job since to no avail. I am very glad I contacted Patrice & Associates for help.  Eric Coultoff really wanted to help find the right job for me. He even helped improve my resume.  He was in constant contact letting me know the process of it all and gave me multiple updates.  Within a week I received an interview and Eric helped me prepare for it.  I am now employed due to that interview and I thank Patrice & Associates, specifically!     Thank you, Michael Fossaceca Thank you Eric Coultoff very much for helping land me a great job!
  • Mr. Piroozmand really cares and took the time to coach me through the process. 

    Hamoon Piroozmand is hands down the best recruiter that I have ever worked with thus far in my career.  Hamoon did a really great job of making sure that the fit was right between the company I got hired with and myself by getting to know me and what I wanted out of the next company.  His passion for his work really shined when I was going through the interview process.  Hamoon was always responsive as well.  I was also interviewing with other companies at the time, outside of the recruiting that Hamoon did, and applied the techniques that I had discussed with Hamoon, I got final offers on all interviews.  I took the offer that Hamoon presented me with, even though the other concepts paid more because I trust the fit.  Overall, Hamoon will ask you to do things that other recruiters will ask you to do, but there was accountability and follow up throughout the whole process and if you're serious about getting the job, follow his plan.  It works!
    Sincerely,
    Kristin Barrett
    Mr. Piroozmand really cares and took the time to coach me through the process.