The Hospitality Flood Gates are Opening!

As the owner of Patrice & Associates Hospitality Recruitment, I use my own business as a yardstick measuring the health of the hospitality industry.  In 2020, our clients were being forced to close, job seekers weren’t looking for jobs as they were on unemployment – and there were no jobs to be found.

As more states gave the green light for restaurants to open, they have been in a frenzy.  Many only got a 24 – 48-hour notice that they could open.  They didn’t have the food ordered, they didn’t have any prepping options and they didn’t have the staff.

Restaurant owners started calling former employees to come back to work.  They found that some were going to continue to stay on unemployment until it ended, and others had found a job elsewhere.

If this wasn’t enough to worry about, they knew their customers would be flooding in once the doors opened.  Loyal customers who had been cooped up at home for a year were anxious to head to their favorite establishment.   Restaurant owners everywhere wanted to make sure their guests had a great experience.

The next thing they needed, in addition to staff, was managers.  Where could they find managers on such short notice that didn’t need a lot of training.  This was where Patrice & Associates Hospitality Recruitment immediately acted as their trusted staffing partner.  We were able to quickly source managers for them to interview and hire.

An interesting development I learned when restaurants were advertising for staff, they were mostly getting resumes of high school kids who wanted a job.  My hunch is that some people are still on unemployment and if they were a good manager, they already had a job.

Our phone keeps ringing with restaurants that want our help finding them managers.  They want managers who could “walk into the job” and didn’t need a lot of training.  We have been very successful in quickly finding top talent for our clients.

Another development affecting the staffing business, is the Baby Boomers effect on the job market.  Baby Boomers are retiring at a rate of 1 per every 6 seconds.   This trend is projected to dramatically jump in the 3rd and 4th quarters of 2021 and into 2022.

These Baby Boomers are the managers of companies.  There seems to be no succession plan and companies won’t have the hiring options of the past.

Who are the replacement options for Baby Boomers?  The Millennials.  Millennials don’t care about long term jobs, stability or career.  They Work to Live.  They will have had 5 jobs by the time they are 35 and changed careers 3 times.  The job stability and career motivation is not there, which makes it even more difficult to replace the Baby Boomers.

As I continue to watch the trends in the hospitality industry, which affects how we can match top people with great job opportunities,  I remember what hospitality recruitment was like 30 years ago.  What a “ride” it has been.

If you don’t change to keep up with the times, you get left behind.

 

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What Clients Say About Patrice & Associates

  • I am grateful to have met Corina and will surely have a professional working relationship with her for years to come!

    Corina Mack was extremely thorough and quick to respond to all of the needs of myself as well as her business client. Her ability to communicate between the 2 of us made the process so quick. Corina was very knowledgeable about the company she was representing and their current team that was in place. Sometimes companies receive an overwhelming amount of applications for positions and Corina’s ability to pre-screen potential candidates surely expedited this businesses needs to fill their role.           Regards, John R. Guyon III I am grateful to have met Corina Mack and will surely have a professional working relationship with her for years to come!
  • Erin DeFreitas was Top - Notch!

    Could not have been better!

                          Thank You!     Eddie T. Erin DeFreitas was top-notch!
  • I am beyond thankful Jaclynn Graybill!

    Jackie was my recruiter and she truly is an exceptional addition and excellent employee!  Patrice & Associates provided amazing service which made my decision to chose this organization to work for seamless.  I have referred Jackie to a few of my friends, and I am confident they will receive the same outstanding experience as well!

    All the best,

    Chantal

    I am beyond thankful Jaclynn Graybill!
  • I give Jay a 10 out of 10! 

    Jay Gray is an exceptional recruiter and someone who truly cares about what his client is seeking for employment. Jay helped me through the entire hiring process and made me feel confident about my new career opportunity. I am truly grateful to have had his help. Once again, thank you for you service and it really did help me in a time I needed someone like Jay to come in and help secure a position that valued my worth. I’m really enjoying my position and I’m fortunate for the help!               Much Thanks! Walker Patterson I give Jay a 10 out of 10!
  • I have been nothing but completely happy with Jonathan Litt

    Jonathan Litt has been absolutely amazing during the process of getting me hired for a new position. I’ve been in hospitality for many years, as a Director of Finance in hotels. The last year and a half has been quite difficult, even for those of us who remained employed during the pandemic. After a year of running a department alone due to property wide layoffs, a stressful transition (brand and management company), working crazy hours, along with a 20% paycut for 9 months, I started feeling very overwhelmed and drained. I told myself it might be time for a change and I was going to let the universe help me. And, it happened! Jonathan Litt found my resume and reached out to me inquiring if I was interested in a Finance Manager position, in the Food world. And, I thought that it was worth speaking to him.
    Immediately, I felt this position might be a great fit for me. From the very first email, and texts, he was amazing. He is so professional and helpful, down to helping with revising my resume to point out things I hadn’t even thought of, to helping with getting prepared for the interview. I’m so confident in my abilities but always hated interviews because you never remember the things you want to explain or the right questions to ask. I also find it to be amazing that he reaches out via text because we all know how much easier texting can be these days when you’re in meetings and/or have deadlines and cannot always hop on a call. I was offered the position and start in 2 weeks and I’m so excited! I’m grateful that I can stay in finance, while taking a chance in a new direction, albeit still in hospitality, and will finally have a better work/life balance.
    I would absolutely recommend Jonathan Litt not only for anyone seeking a new role or for companies seeking the next “right fit” for their business. I look forward to keeping Jonathan in my circle of contacts.
    Thanks,
    Erica Garner
    I have been nothing but completely happy with Jonathan Litt