It’s a Tough Road for Employers Seeking Quality Talent According to December Labor Numbers



The December jobs report numbers explain why employers find filling seats challenging, particularly in managerial positions, says Brian Miller, CEO of Patrice & Associates Staffing & Recruiting.


Once again, the December labor numbers signal that it is still a tough road for employers seeking quality talent. Now, there are even more jobs to fill. A whopping 216,000 more, which exceeded the expectation of about 170,000. It’s also a big jump from the 173,000 jobs reported last month.


CCG:    What does this unexpected acceleration in open jobs mean?


Miller:  Well, it could mean that, generally, businesses are becoming more optimistic that interest rates will stabilize or start going lower and are staffing up. But it can also mean the interest rate hikes are not working as planned. This higher jobs number could mean more interest rate adjustments upward. For employers, the bottom line is it will be tough to find qualified managers on their own. The best candidates are already employed, and that’s why at Patrice & Associates, we’re busier than ever making the calls to recruit the currently employed talent that our clients can’t.


CCG:    Hospitality is a unique specialty for Patrice & Associates. What’s the road ahead?


Miller:  This sector continues to grow, logging about 40,000 jobs in December. Only the Government created more jobs, 52,000 to be exact.  Health care added 38,000 jobs. There’s more to be learned when you look at Leisure and Hospitality job gains monthly through 2023. The sector added an average of 39,000 jobs per month in 2023, so this pace has been going on for a year. Of course, 2022 was the outlier, with about 88,000 jobs per month as the industry recovered the jobs lost during the pandemic.


CCG:    Has the industry fully recovered?


Miller:  Not quite yet. Employment in the industry is still below its pre-pandemic February 2020 level by 1% or 163,000 jobs. However, thanks to the tight labor market, demand for Hospitality talent remains strong. I know our recruiters are beyond busy with this sector alone.


CCG:    It seems like expecting resumes to come in the door from job boards is no longer realistic.


Miller:  It is a pipe dream. By my estimation, employers and even recruiters who work for other firms that rely on job board postings will struggle even more in 2024 than they did in 2023. They’ll find fickle candidates and have more dissatisfied clients because their hires will be lower quality and more transient. None of that is good for a business’s top or bottom line.



CCG:    Some companies may believe they are making an economical business decision by hiring on their own, but that’s not necessarily the case, is it?


Miller:  Inexperienced hiring managers may think saving money on a placement fee is a good idea. But the real losses begin to kick in when the employees they hire don’t work out and leave after six months. Few things are more expensive in terms of actual costs and opportunity costs than a poor hiring choice. You lose not only the salary you paid but also the time you invested in getting the employee ramped up to productivity. That’s saying nothing about the potential harm to a company’s culture and customer experience, which you know happens—a lot. 


CCG:    You’re right. Unfortunately, this scenario plays out all too often.


Miller:  Having grown up and started my career when employers had the upper hand and plenty of choices for each available job, it is still surprising that some employers don’t realize it is a different world today. I’ve lived through both and those rare periods of relative equilibrium. Today, we have a lot of jobs and fewer and fewer qualified employees. There’s even a name for that: The Labor Force Participation Rate (LFPR). The St. Louis Fed just released their report for Q1 2024, and they concluded: “Long run demographic trends related to decreased fertility and population aging create downward pressure on the LFPR, preventing it from returning to its pe-pandemic levels.” That number dropped again this month to 62.5%, meaning just over half of all Americans are part of the labor pool. Everyone is starting to see the significance of this reality now.


CCG:    How are the Patrice & Associates franchise owners, recruiters, and teams adjusting?


Miller:  Well, we’re doing what we’ve been doing. Not because we’re reticent to change but because how we’ve always worked is—now more than ever—how you find the best candidates in any labor market. You have to do the legwork, making calls, working your network, talking to people, and making things happen. Recruiting firms that take an employer’s job posting and copy and paste it into a job board will find that things will only get more difficult.


CCG:    So what’s it going to take to win in 2024?


Miller:  In 2024 and beyond, actually, the winners will be those recruiters who do the “real recruiting” we just talked about. They are the people who spend their days having conversations with qualified candidates who are not looking for a job but who would be open to a better opportunity if one came their way. Sourcing those quality candidates is what our clients expect, and it’s what we train our recruiters to do every day.


Duke Witte absolutely was amazing! 

I am writing to express my sincere gratitude to Duke Witte for his assistance in finding me a new job in the hospitality industry. I was disgruntled with my previous job, and I was feeling very discouraged about my prospects. I had been working in the restaurant industry for many years, and I had a lot of experience and skills, but I was having a hard time finding a better opportunity.

I was contacted via LinkedIn by Duke, and thank goodness I was.  Mr. Witte was incredibly helpful and supportive throughout the entire process. He took the time to understand my skills and experience, and worked tirelessly to find me a job that was a good fit.

Duke was also very honest and upfront with me about the job market. He didn't sugarcoat things, but also didn't give up on me. He kept me motivated and encouraged, and never gave up on finding me a job that I would love.

I am so grateful to Duke Witte and his team for their help. I am now happily employed, and I am so happy that I was able to find a job that I love. I would highly recommend him to anyone who is looking for a job in the restaurant industry. He is a true professional, and is dedicated to helping his clients find the perfect job!

Thank you again for everything!

Nick Grubbs

Working with Chris Bovio made job searching so much easier! 

Not only was he available and involved in my search, but also knowledgeable regarding the position. Chris used his industry experience and recruiting network to find the best position for me and my skill set. My only regret is that my new job is so perfect for me that I won’t need to use Chris or Patrice & Associates later.


Nick Guarino

Michael Greig was absolutely fantastic in every way! 

He gave me options and suggestions & eventually found a great for me. Communication was easy and he went above & beyond. Also, he seems like an all around good dude. Thanks again Michael. Solid work out there. You’re hired :)

Nic Callahan

Bryan Curtis was fantastic to work with!

Bryan was very on top of things throughout my recruiting process to the engineering firm I accepted my position with.  I responded to his LinkedIn posting and heard back from him within 24 hours. He continually spoke with me throughout the process checking in regularly and answering all my questions. Bryan was instrumental in helping me find a great job.



Frank Rondeau was a really big help! 

When it came to helping me find my new job, he knocked it out of the park!  He was very honest and thorough throughout the entire process. We had multiple conversations along the way and he always checked in after interviews. Frank was amazing to work with, and I'm super excited to start my new journey thanks to him.       

Many Thanks,


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