The unprofessional actions of one ruin it for all

Authored by Chuck Helden, Franchisee

The other day I came upon a LinkedIn post, written by a recruiter from another firm within my own industry. This recruiter wrote that her client embarrassed her because of their unresponsiveness to the application of one of her candidates. She told the candidate of this client’s unresponsiveness, and that she could not wait to find him a better opportunity with a better company.

She then proceeded to “lecture” her client in the post!

There are a lot of incredibly good professional recruiters and recruiting firms out there, but there are some that give the industry a bad name. Unfortunately, this post showcased the latter.

Of course, a recruiter should be a strong advocate for a candidate, assuming that after all due diligence, that person has demonstrated he/she is a fit for the position being recruited for.  But the fact is, a recruiter is a business partner of his/her client. Speaking negatively about a client to a third person is rarely an acceptable business practice, and never makes for a good business partner.  This is especially true for recruiters, whos’ job is to represent their clients to others.

As a recruiter I am aware that clients do indeed make mistakes at times. Like everyone else, they will sometimes not be as responsive as you would like, or there could be other issues. I make errors as well. But like every good business relationship, when a situation gets to the point where discussion is needed, that discussion needs to be between the parties involved – in this case between the recruiter and his/her client.

The old saying about airing dirty laundry applies in business relationships as well.

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