The unprofessional actions of one ruin it for all

Authored by Chuck Helden, Franchisee

The other day I came upon a LinkedIn post, written by a recruiter from another firm within my own industry. This recruiter wrote that her client embarrassed her because of their unresponsiveness to the application of one of her candidates. She told the candidate of this client’s unresponsiveness, and that she could not wait to find him a better opportunity with a better company.

She then proceeded to “lecture” her client in the post!

There are a lot of incredibly good professional recruiters and recruiting firms out there, but there are some that give the industry a bad name. Unfortunately, this post showcased the latter.

Of course, a recruiter should be a strong advocate for a candidate, assuming that after all due diligence, that person has demonstrated he/she is a fit for the position being recruited for.  But the fact is, a recruiter is a business partner of his/her client. Speaking negatively about a client to a third person is rarely an acceptable business practice, and never makes for a good business partner.  This is especially true for recruiters, whos’ job is to represent their clients to others.

As a recruiter I am aware that clients do indeed make mistakes at times. Like everyone else, they will sometimes not be as responsive as you would like, or there could be other issues. I make errors as well. But like every good business relationship, when a situation gets to the point where discussion is needed, that discussion needs to be between the parties involved – in this case between the recruiter and his/her client.

The old saying about airing dirty laundry applies in business relationships as well.

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I am writing to express my sincere gratitude to Duke Witte for his assistance in finding me a new job in the hospitality industry. I was disgruntled with my previous job, and I was feeling very discouraged about my prospects. I had been working in the restaurant industry for many years, and I had a lot of experience and skills, but I was having a hard time finding a better opportunity.

I was contacted via LinkedIn by Duke, and thank goodness I was.  Mr. Witte was incredibly helpful and supportive throughout the entire process. He took the time to understand my skills and experience, and worked tirelessly to find me a job that was a good fit.

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Bryan was very on top of things throughout my recruiting process to the engineering firm I accepted my position with.  I responded to his LinkedIn posting and heard back from him within 24 hours. He continually spoke with me throughout the process checking in regularly and answering all my questions. Bryan was instrumental in helping me find a great job.

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When it came to helping me find my new job, he knocked it out of the park!  He was very honest and thorough throughout the entire process. We had multiple conversations along the way and he always checked in after interviews. Frank was amazing to work with, and I'm super excited to start my new journey thanks to him.       

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