It’s a Competitive World Out There Landing Top Talent Says Brian Miller, Patrice & Associates CEO

Hours before many Americans took off for the long Labor Day weekend, Summer’s final hurrah, the labor powers-that-be released the August labor reports. As usual, some took the numbers as caution signs for the economy and others as positive. Conscious Capital Growth business accelerator asked Patrice & Associates CEO Brian Miller to help us make sense of it all.
empty chair and computer with no employee

It’s getting harder and harder for hiring managers to recruit top talent, leading to job vacancies.

 
CCG: Brian, the numbers go up, the numbers go down. You’ve spent decades in the staffing business. What should we be looking for?
 
Miller: Whether the numbers go up, down, or stay the same, there is always a story and, with that, a prediction. I like to look at the numbers from a practical standpoint in terms of how hard (or easy) it will be for hiring managers to find quality people and keep business engines humming. That impacts the economy just as much, if not more, than the implications of the raw numbers.
 
CCG: True, so what do you make of the economy predicting 170,000 new jobs in August and actually adding 187,000 with unemployment inching up to 3.8% from 3.5%?
 
Miller: Let’s start with the job creation numbers. I’m in the same camp as Nela Richardson, the chief economist for ADP, who said, “This month’s numbers are consistent with the pace of job creation before the pandemic.” In other words, job growth has bounced back to what was normal before the “black swan” pandemic event.
 
CCG: Remind us what was normal before the pandemic.
 
Miller: In January 2019, pre-pandemic, the national unemployment rate was 4.0%. In January 2020, just before the pandemic, the national unemployment rate was 3.6%. Hiring managers complained about their difficulty recruiting in 2019 and early 2020 before the bottom fell out in February 2020. Now, here we are in 2023, and the unemployment rate is 3.8%. What I know to be true is that it was a tight labor market before the pandemic, and it’s a tight labor market now.
 
CCG: So you’re saying the economy is still generating plenty of jobs?
 
Miller: Absolutely. According to the Bureau of Labor Statistics JOLTS report, job openings are down to a seasonally adjusted 8.827 million in July from 9.165 million in June. Let that sink in. It was almost two jobs, now it’s 1.5 jobs available for every unemployed person. This slight chill is welcome news for the economy because it lessens the chance of a steeper recession. And when I say slight chill, I mean put a light sweater on. We are not in the deep freeze.
 
CCG: But aren’t we teetering on the edge of a recession?
 
Miller: Well, that’s what they keep saying, or at least some keep saying, but given the labor numbers, I’m on board with Morgan Stanley’s top economist, who said last week that the US would likely dodge a recession. It appears the fed’s easing policy is having an effect, and perhaps we are headed for that elusive soft landing. Even Goldman Sachs slashed its outlook for a US recession and based that opinion on, as they put it, “…solid jobs.”
 
CCG: Sounds like good news.
 
Miller: In one way, it certainly is. More companies are hanging on to people, and the takeaway is that we are not seeing the widespread job losses that many predicted based on the tech layoff wave earlier in the year. That seemed to be sector-specific, and now, it appears many firms are building back up and improving their talent in the process. It’s a sector reshuffling.
 
CCG: So, broadly speaking, job loss is minimal?
 
Miller: It remains a workers’ labor market. According to Julia Pollak, chief economist with online job site ZipRecruiter, “Layoffs and discharges are 17% below what they were before the pandemic.” Yes, she said below. “The Labor Leverage Ratio, which relates the number of people who quit versus the number who were discharged, is 29% higher, meaning layoffs are not happening.” Combine all that with the fact that there are 3 million more open jobs than unemployed workers to fill them, and I think you have the story.
 
CCG: Patrice & Associates are very connected to the hospitality industry. What’s going on in that sector specifically?
 
Miller: Employment continued to trend up in several sectors, including leisure and hospitality, according to the Bureau of Labor Statistics report. August saw an addition of 40,000 new jobs. This is on top of gaining an average of 61,000 new jobs per month over the last 12 months. While employment in the sector remains below its pre-pandemic February 2020 level by 290,000 jobs or 1.7 percent, the continual steady job growth has it heading in the right direction. We’re finding that the jobs are there, and we’re working to fill them. Let’s just say if you’re qualified and you want to work in this sector, you have choices.
 
CCG: Are there any macro trends that you see driving this continual “shortage” of workers? It used to be the other way around. More workers than jobs.
 
Miller: Yes. Unless you’ve been working in this industry daily for decades, I believe there are three key macro trends that are easy to miss, or at least discount. The first one is demographics. The Baby Boomers have left the workforce or are retiring, and the generations behind them are not large enough to fill the holes. The second trend is decreased immigration. That means the pool of new Americans isn’t sufficient either. Finally, the third trend is that the US birth rate has been in a free fall for the last several decades.
 
CCG: What’s your advice for companies trying their best to compete and grow?
 
Miller: Recognize that this is the new normal, and it is a very different employment landscape than it was during the 1990s and 2000s. It’s a competitive world landing top talent. We are adjusting to a declining population, which means companies will not only compete on typical things like price and products. They’ll be first and foremost competing for people.
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Chris Bousquet helped me every step of the way! 

He’s been very supportive and understanding.
I was contacted via LinkedIn by Chris, He took the time to understand my skills and experience. He was also very honest about the job. He is a true professional, and is dedicated to helping his clients find the perfect job!

Now I’m about to start a new journey and thanks to Chris for all his hard work.

Many Thanks,

Christine

It was a delight to work with Corina!

From the first phone call through the final acceptance offer Corina was a delight to work with.
She offered helpful tips along the way and made the process professional and very easy.
It was a delight to work with Corina!
Thank you!
Mary

Helen Nourai's expertise and professionalism was impeccable!

I would love to share my sincere appreciation for the opportunity to work with, the one and only, Ms. Helen Nourai. During our discussion, I found our conversation to be insightful and impactful. I literally was taking notes as she and I were talking. She was thorough in her assessment of me and my endeavors, Helen Nourai's expertise and professionalism was impeccable; it was clear to me that she was a veteran at the services she provided.
Although Helen was a recruiter; I felt that she ALSO was an advocate for me, as well. It was truly a pleasure and a vibe to have an encounter with her. Words cannot express my gratitude for meeting her. I truly believe that she was God sent to me. Everything I expressed to her that I was looking for, she delivered, and more. I firmly believe that I have this opportunity because of her diligence.
Thank You,
Destiny W.

I am really happy with all of Alex Pomponio's assistance during my process

I admire her hard work on every step and each detail. She is an incredible recruiter and with her guidance and follow up after the interview, it made me feel so secure! Working with Alex has been an awesome opportunity!!!

I am really happy with the end results, getting hired!

Andrés M.

Hez Butler was truly amazing and wonderful in assisting me with my job search

I cannot speak highly enough about the outstanding service provided by Hez Butler and the team at Patrice & Associates. His dedication, professionalism, and genuine care made all the difference in finding a career that will help me provide a better life for my son and me.

Hez's ability to understand my needs and match me with the right opportunity was remarkable. His guidance and support throughout the process were invaluable, and his commitment to excellence is evident in every interaction. There isn't a better person for the role he plays in helping change people's lives. I wholeheartedly recommend Hez Butler and Patrice & Associates to anyone seeking a career change.    

Thank you once again for your incredible support.

 

Best regards,

John

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