How Restaurants are Preparing for the New Normal

How Restaurants are Preparing for the New Normal

In talking with our clients there seems to be a common thread in everyone’s thoughts.  They want to transition back to normality.  This transition would be a gradual reopening of restaurants whereas festivals and ball parks may take longer.

The pandemic has encouraged many restaurants who had not considered take-out to start offering it. Online ordering systems and third-party delivery apps have made this an increasingly realistic prospect.

Restaurants should have a dedicated “staging area” for carry-out as many guests want to preserve the dining experience.  A separate entrance would be optimal.  All of this change in operations has created the need for staff.  As a result hospitality recruiters such as Patrice & Associates Hospitality Recruiting are partnering with restaurants to understand their goals and staffing needs.

It will be important to balance the table-turns required to return to profit while acknowledging desires for physical distancing. How restaurants are laid out, in terms of flow and concentration of seating, will be key sensitivities to address.  It does seem strange to see big signs on empty tables staying “table close as required by the Health Department”‘.

Digital ordering and delivery has increased 300%.  

Most restaurants on on-board with the current New Normal.  Those restaurants that do not adapt will be left behind.  I personally have seen billboards for restaurants that are doing carry-out and delivery that I never expected would make the change.  The flood gates are about to open with regard to the need for staff.  Hospitality Recruiters and integral because restaurants don’t have time to perform all the steps of finding top talent while they are making the necessary changes.

One of the most interesting innovations I’ve seen are chefs engaging with their customers through online cooking demonstrations in combination with meal-kits delivered to their homes. As the transition to normal progresses, production values for these should improve with appropriate staging for presentations given more attention within the commercial kitchen environment.

As more and more people want the social interaction, they want to know they are in a safe environment.

To sum it up, here are some important things for restaurants to consider and we move to more restaurants opening.

  • Dedicated Take-out Area for Staging.
  • Partnering a Fine Dining Experience with a Take-Out Option
  • Social Distancing in the Dining Room
  • Connecting with the Home Chef
  • Cleaner Aesthetic and Home Comforts
  • Automated Restaurants/Automation
  • Work with a Hospitality or Restaurant Recruiter to help staff

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What Clients Say About Patrice & Associates

  • David Hotovy was amazing in every way possible. 

    First off, I would like to say Thank you for all the support and help landing a spot for me.  We kept in contact everyday whether we were talking about family or work.  Even after the prospected new job kept us hanging, after we thought we landed it, he was there to make sure my mind was still right.  I actually want to work with him and the company now lol.  He stayed focused on finding me a spot and telling me that I have everything companies need.  To his Boss as well, to going to bat for me. I feel I made a new friend.  I don't know if there is anymore that I can say, I would love to do more for the company so your whole team is recognized.  I deal with businesses and customers a lot and this was by far the best customer experience I've ever had!  I thought I was the best!! If there is anything I can do for David and your company let me know.
    Cheers,
    Steven King
    David Hotovy was amazing in every way possible
  • Colleen Casey went above and beyond. 

    Colleen Casey of Patrice & Associates helped me obtain a Payroll position.  She helped build my confidence and mentored me through the interview process.  In my past career searches I have worked with other career agencies and never experienced the service I received working with Colleen.  She became my mentor with building up my confidence and how to go about interviewing for the company I have accepted my current position.  I would recommend the company, but would definitely tell anyone to contact Colleen if they are looking for a new position in the future.

    Thank you,

    Dorinda Sperry

    Colleen Casey went above and beyond
  • Corina Mack was wonderful to work with. 

    She was easy to speak with during the interview process and gave helpful tips. She was diligent with her follow-ups and very responsive to my calls/emails.  I would absolutely work with Corina again!
    Thank you!
    Amanda
    Corina Mack was wonderful to work with
  • Darryl is my Coach Angel. I'm very thankful to have been reached out to for this job.  At the same time I received the call I was just listening to something and then I received the call from Darryl and things were answered.  I'm even receiving more money than my last management job ( WOW ).  Thanks again, you all changed the game for me.           Sincerely, RASHEDA KEITH Darryl is my Coach Angel
  • Corina Mack was amazing!  

    She communicated well throughout the interview process and understood my goals and expectations of the job position.  She did a great job of connecting me to what the company was looking for in the VP of Operations position.  This gave me ability to be well prepared for my interviews.   Not only would I recommend Corina, but planning on using her in my new role to continue to staff accordingly.
    Thank you,
    Pete Hodges
    Corina Mack was amazing!