Can a Robot Interview Better than Humans?

What is this world coming to!  I have seen many changes since I started Patrice & Associates without an internet.  Our big innovation was fax machines!  You may have seen this video on the internet.

Think about the last time you interviewed a candidate. What was your first initial reaction to them? Before they even opened their mouth?

It was probably something like this:

  • “They are decent looking enough”
  • “Shorter than I thought, but skinny”
  • “That hair could use a trim”
  • “Smells good”
  • “Dress choice was on point, very flattering”
  • “Nice smile, probably could whiten those teeth a bit”
  • “Love the shoes!”

That was done in the first ten seconds, then you shook their hand and it was damp because they were nervous and you were disgusted and in that moment you pretty much made the decision to not hire them.

WELCOME TO THE REALITY OF HOW HUMANS INTERVIEW.

Now we love to believe that a robot will not have any bias, but we do know that with machine learning robots can and will learn bias if left unchecked.

What robots will not do is judge us on all this superficial stuff! They will judge us on the quality of our answers, our intelligence, our word choice, the time it takes us to respond as compared to others answering the same question, our facial expressions at every single moment, our inflection in our voice when we might be exaggerating, etc.

Humans love to interview based on feel.

We lie and say we don’t. We do behavioral interview training and say we are looking at past performance all the while thinking in our mind as they are speaking, “will her personality work with the team, she might come off too strong, ugh, I don’t want the team fighting with the new person, I do need a strong female on my team, though, her hair is really great, plus she went to State and I love State, and she mentioned she likes dogs, I like dogs…” Oh, yes, great answer to that technical question I just asked.

A ROBOT WOULD NOT CARE ABOUT FIT.

That’s hard for humans because we know fit matters. We also know that fit inherently causes our worst biases to come out.

We won’t ever come out and say the reason we aren’t picking you is because I didn’t like how used slang and sounded ghetto in that one answer. That would be biased. We will tell you that your experience was good, but we found someone else who had ‘better experience’.

A robot interviewing will move forward the best candidates based on data and criteria set. It will then be up to you to throw the bias somewhere into the process to screw up the robot’s selection!

What do you think? Can or will a robot interview better than a human?

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    First off, I would like to say Thank you for all the support and help landing a spot for me.  We kept in contact everyday whether we were talking about family or work.  Even after the prospected new job kept us hanging, after we thought we landed it, he was there to make sure my mind was still right.  I actually want to work with him and the company now lol.  He stayed focused on finding me a spot and telling me that I have everything companies need.  To his Boss as well, to going to bat for me. I feel I made a new friend.  I don't know if there is anymore that I can say, I would love to do more for the company so your whole team is recognized.  I deal with businesses and customers a lot and this was by far the best customer experience I've ever had!  I thought I was the best!! If there is anything I can do for David and your company let me know.
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    Colleen Casey of Patrice & Associates helped me obtain a Payroll position.  She helped build my confidence and mentored me through the interview process.  In my past career searches I have worked with other career agencies and never experienced the service I received working with Colleen.  She became my mentor with building up my confidence and how to go about interviewing for the company I have accepted my current position.  I would recommend the company, but would definitely tell anyone to contact Colleen if they are looking for a new position in the future.

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    She communicated well throughout the interview process and understood my goals and expectations of the job position.  She did a great job of connecting me to what the company was looking for in the VP of Operations position.  This gave me ability to be well prepared for my interviews.   Not only would I recommend Corina, but planning on using her in my new role to continue to staff accordingly.
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