Testimonial – Matchmaking

It is an unprecedented and challenging time in the Restaurant Industry. Between Covid-19 safety protocols, vaccine regulations, and a labor market turned upside down- this is certainly an interesting time to be a restaurant owner or employee.

But this story starts back in 2018, back when “corona” was a beer and facemasks were for doctors and construction workers. I began interacting and speaking with the owner of an independent restaurant in Boston. Over the following years, we connected once in a while to chat about the industry and business. There were plans to work together to help the restauranteur expand their business. Then Covid-19 happened, and the restaurant, along with most of the industry, shut down. It was not until well into 2021 did plans start coming together to hire again for this particular restaurant, though this time those plans were about reopening and ramping business back up.

While the original job openings were 2 very different and distinct positions, during the course of the search a candidate was found that had a skillset that spanned both those roles. Following through on a “gut feeling”, I pitched the candidate to the client as a unique prospect. The matchmaking was a success, and the candidate was hired to help reopen the restaurant and bring the business into the post-Covid future.

The candidate, Fred, has this to say about the process:

Frank Rondeau created an excellent customer service experience! On paper the clients and my requirements were not a match. Frank’s ability to create a match by identifying unrealized commonalities was remarkable. I recommend working with Frank as a value proposition for all parties.

-Fred F., Operations Manager

Thinking outside of the box and making a match that accomplishes the goals of candidate and client alike are the mark of a great recruiter. Years of experience in the industry have taught me how to identify what is most important, and how to find solutions- even in the most challenging of labor markets!

If it’s time for you to make a change and you’d like to work with us, send an e-mail to frondeau@patriceandassociates.com or connect with us on Facebook, Twitter or Instagram @PatriceCareerMA

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Frank has been incredible to work with. He is kind, genuine, thorough, informative, and knowledgeable on all accounts. 

 

For example, he took the time to actually read through my resume and reach out to me very quickly after I applied. When we spoke, it didn’t feel like an interview, rather a genuine conversation to get to know each other, the role, and to see if it would be a good fit.

 

Through the process, he was fair, honest, and up front about all aspects of the job’s leadership, pay, and responsibilities. He answered all my questions directly, and if he didn’t know, he found out for me.

 

Not only would I highly recommend Frank, but I would happily work with him myself in the future. He is a professional and intelligent individual that truly cares about his clients and their prospective employees equally, and that is very rare.

 

Thank you, Frank. And to whomever this reaches, what he has cannot be taught, but it wouldn’t hurt to put him in charge of the hiring process internally if that chance arises. I truly wish him and your team all the success.

 

Merry (late) Christmas, and a Happy New Year!

 

Warmly,

Mina W, PHR
[she/her/hers]
Associate Professional in Human Resources

 

Mina W. says that Frank Rondeau was incredible to work with!

“Patricia’s approach to searching for candidates allows her to find top notch prospects each and every time. She has the ability to know exactly what qualifications we are looking for when a vacancy becomes available. I appreciate Patricia’s enthusiasm, tailored approach, consistent communication and follow up when recruiting for our company. She is truly a wonderful partner!”

Remzi Yilmaz

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