Vacancy For Slot Operations Manager - Restaurant Jobs In Golden, CO

Slot Operations Manager- Casino – M141

Position NameHospitality Recruitment: Slot Operations Manager- Casino
LocationGolden, CO
Salary Range$65000 - $70000
Client OverviewOur Client is a AAA Four Diamond resort destination, thoughtfully designed for relaxation, celebration and rejuvenation. Recognized for luxurious accommodations, dynamic casino action, TripAdvisor’s Top Ranked Restaurants and Reno’s only Forbes Travel Guide Four-Star Spa.

Why people LOVE working for this company!

  1. Growing organization- recently opened an expansion late 2020 and another piece coming late 2021
  2. Financially stable
  3. Family operated public company
  4. Award winning company
  5. Company tenure- 30% of management has been with company 10 years or longer
  6. Treat employees like family
  7. Excellent benefits including 401K with company match
  8. Reimburses for relocation

Position Overview & Responsibilities

  • Responsibility for all facets of operations on the slot floor, with all Slot Operation Attendants as direct reports
  • Monitor and initiate all Slot Department Guest Service initiatives including jackpot response time, team member scorecards, introductions, and new guest sign-ups (with emails and phone numbers). Actively seek new Guest Service initiatives to further elevate the performance of the slot team
  • Handle guest disputes, machine malfunctions, and Team Member issues. See each issue through to its conclusion
  • Fulfill an operational role on the slot floor by participating in every aspect of Slot Operations including initiating/witnessing jackpots, signing up new guests, and promoting slot events
  • Ensure sure proper implementation of established policies and procedures pertaining to the Slot Floor
  • Make sure cleanliness on the floor is a top priority on all shifts
  • Review training process, plan and timelines with new Operation Attendant
  • Maintain operation of slot machines at all times with minimal downtime

Benefits

  • Medical, Vision, Dental, Life and Disability Insurance
  • PTO
  • Bonus
  • 401K and much more

Position Requirements

  • Minimum 5 years of experience working in Slot Operations
  • Stay current with all Colorado Division of Gaming updates and changes
  • Stays up-to-date with all new slot machine hardware, software and technology
  • Ability to utilize the slot computer system as well as strong proficiency in Microsoft Outlook, Word, Excel, and PowerPoint
  • Thorough understanding of Title 31
  • Strong communication skills
  • Must be able to obtain and maintain a Colorado Support Gaming License
  • Great knowledge of CDOG regulations and slot ICMP’s
  • Strong computer skills
Your Recruitment Coach:  How to Handle References Equal Opportunity Employer

Interested? Contact your Career Coach!

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hnourai@patriceandassociates.com

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What Clients Say About Patrice & Associates

  • Darryl Jackson makes you his priority! 

    I would say that Darryl Jackson was very professional and helped me in all aspects of my job search.  Darryl took my resume and made it more attractive and appealing, he was also very attentive to my needs and what my expectations were.  What I feel was a key part of the success in our relationship was the constant communication on his part.  Darryl makes it his business to know his client and always speaks to you in a positive manner.  He tries to make you see the good aspects of each individual employer.  In the future if I would need to seek other employment I truly believe I would look for his availability.    

    Thanks,

    Luis C

    Darryl Jackson makes you his priority!
  • Thank you all for everything Bruce Leininger!

    Bruce Leininger is an exceptional and irreplaceable asset to Practice & Associates.  Bruce took the time and really get to know me, my passions and personality.  He understood my wants when it came to my career move .  He took the time to talk to me and build a relationship with me.  Bruce had a lot of patience and was always in communication with me in regards to different opportunities.  I respected and appreciated his advice and input.  I will always be grateful to Bruce, as he listened with all his heart.  I will always remember what Bruce has done for my family and I and I will make sure that everyone I know who wants a career change only talks to Bruce!                  

    Respectfully,

    Sami Simaan

    Thank you all for everything Bruce Leininger!
  • The professionalism and care from Francisco Chevez was simply fantastic! 

    He was so informative, prepped to give me the best help whether it was by phone or video call, it gave me the confidence and readiness to succeed in my interview and land the job I was looking for.  He was in constant communication with me and the employer for the entire process, it truly felt like he cared for my needs the entire time and made sure they were met as well.  I am beyond happy with Francisco Chevez and Patrice & Associates, they will be with you 100% during the process and even after to make sure everything is going well. Phenomenal job and thank you so much!      

    Regards,

    Gerrie

    The professionalism and care from Francisco Chevez was simply fantastic!
  • Chris Bovio has been helpful through and through. 

    He was polite, professional, and fast acting.  He listened to what I was looking for and was impactful in his decision making.  His communication was open and offered a hand at anytime.  He made the job seeking hunt 10x easier and made it a seamless process.  I would recommend Chris and his services to anyone!    

    Jessica Pritz

    Chris Bovio has been helpful through and through. 
  • I am so grateful for Sarah Straniero and her tenacity!

    I appreciate your help Sarah. You have been professional and helped me throughout this process. Thank you for helping me with the GM opportunity.        

    Andre F

    I am so grateful for Sarah Straniero and her tenacity!