Vacancy For Coffee Shop Shift Manager - Coffee Shops Jobs In Boston, MA

Shift Manager – C101

Position NameShift Manager
LocationBoston, MA
Salary Range$1 - $14
Client OverviewWith locations around the world, including a US base in Boston, this coffee shop brand is ready to expand outside of Massachusetts. They are looking to hire some talented Managers to help the brand grow in CT. Each store has a unique design and feel, so this isn't your sterile, cookie-cutter corporation. With an unwavering focus on quality product and an inviting atmosphere, these coffee shops feel like your favorite independent, neighborhood spot. They are looking for friendly, personable and hardworking leaders! You should have a hands-on management style and believe in leading your team from the front. If you are a talented people manager with a passion for coffee and customer service, we want to speak with you! There is huge opportunity for growth as today's Assistant Managers will have the opportunity to become Store Managers as 4-5 new locations open in the market!

Why people LOVE working for this company!

  • Large international company that still has the family owned feel (Founder/CEO is very much involved) with a Startup feel
  • Huge opportunity for future promotions as the company is expanding in the US
  • Clear program/steps for getting promotions and advancing; succession planning and development plans
  • Managers who coach and develop their staff will be rewarded- you cannot get promoted yourself if you haven't developed someone to take your place!
  • Possible trips to Europe/London for training or rewards

Position Overview & Responsibilities

  • Assist the Store Manager and Assistant Manager in all aspects of running a successful coffee house
  • Help oversee a team of hourly staff, providing feedback and lead-by-example management
  • Contribute to evaluation of staff's performance and ensure all staff adhere to company standards at all times and follow all company and legal procedures
  • Be kind to the customers and make them feel important; ensure exceptional and timely service at all times
  • Consistently deliver excellent coffee standards and use all tools available e.g. coffee checks, audits, training materials, etc
  • Assist in preparation of reports and materials for monthly business review; manage waste, labor costs, turnover and all other KPIs to meet/exceed goals
  • Keep your store clean at all times through use of daily cleaning, cleaning rotas and monthly Deep cleans; ensure all members of your team follow Health and Safety standards

Benefits

  • Health Insurance offered Day 1 with partial company contributions (~50%) to all full time managers
  • 401k at 90 Days with some company match
  • Vacation accrues starting Day 1, approximately 2 weeks per year
  • Sick time accrues starting Day 1, accrual rate per MA standards (1 hour sick time for every 30 hours worked)
  • Life Insurance available
  • Parking reimbursement for Boston based Store Managers
  • Benefits packages continue to be evaluated and improved, will grow as company grows

Position Requirements

  • Must be hands on people-person with commitment to leading by example, assisting customers and filling orders
  • Must be personable, friendly and passionate with excellent customer service skills
  • Passion for promoting teamwork, open communication and receiving/providing feedback
  • Motivated to drive sales and grow the brand; desire to advance and progress to increasing levels of responsibility
  • Must have a proven record of success in a customer service focused environment
  • Corporate or independent coffee shop/cafe/restaurant experience is a plus but all backgrounds will be considered
  EOE - Equal Opportunity Employer Your Recruitment Coach:  Tips on Writing a Resume that Gets Interviews!

Interested? Contact your Career Coach!

logo

Woburn

frondeau@patriceandassociates.com

Fill in the form to apply for the job.

Quick Apply

Allowed file extension - pdf, docx, doc

What Clients Say About Patrice & Associates

  • I am grateful to have met Corina and will surely have a professional working relationship with her for years to come!

    Corina Mack was extremely thorough and quick to respond to all of the needs of myself as well as her business client. Her ability to communicate between the 2 of us made the process so quick. Corina was very knowledgeable about the company she was representing and their current team that was in place. Sometimes companies receive an overwhelming amount of applications for positions and Corina’s ability to pre-screen potential candidates surely expedited this businesses needs to fill their role.           Regards, John R. Guyon III I am grateful to have met Corina Mack and will surely have a professional working relationship with her for years to come!
  • Erin DeFreitas was Top - Notch!

    Could not have been better!

                          Thank You!     Eddie T. Erin DeFreitas was top-notch!
  • I am beyond thankful Jaclynn Graybill!

    Jackie was my recruiter and she truly is an exceptional addition and excellent employee!  Patrice & Associates provided amazing service which made my decision to chose this organization to work for seamless.  I have referred Jackie to a few of my friends, and I am confident they will receive the same outstanding experience as well!

    All the best,

    Chantal

    I am beyond thankful Jaclynn Graybill!
  • I give Jay a 10 out of 10! 

    Jay Gray is an exceptional recruiter and someone who truly cares about what his client is seeking for employment. Jay helped me through the entire hiring process and made me feel confident about my new career opportunity. I am truly grateful to have had his help. Once again, thank you for you service and it really did help me in a time I needed someone like Jay to come in and help secure a position that valued my worth. I’m really enjoying my position and I’m fortunate for the help!               Much Thanks! Walker Patterson I give Jay a 10 out of 10!
  • I have been nothing but completely happy with Jonathan Litt

    Jonathan Litt has been absolutely amazing during the process of getting me hired for a new position. I’ve been in hospitality for many years, as a Director of Finance in hotels. The last year and a half has been quite difficult, even for those of us who remained employed during the pandemic. After a year of running a department alone due to property wide layoffs, a stressful transition (brand and management company), working crazy hours, along with a 20% paycut for 9 months, I started feeling very overwhelmed and drained. I told myself it might be time for a change and I was going to let the universe help me. And, it happened! Jonathan Litt found my resume and reached out to me inquiring if I was interested in a Finance Manager position, in the Food world. And, I thought that it was worth speaking to him.
    Immediately, I felt this position might be a great fit for me. From the very first email, and texts, he was amazing. He is so professional and helpful, down to helping with revising my resume to point out things I hadn’t even thought of, to helping with getting prepared for the interview. I’m so confident in my abilities but always hated interviews because you never remember the things you want to explain or the right questions to ask. I also find it to be amazing that he reaches out via text because we all know how much easier texting can be these days when you’re in meetings and/or have deadlines and cannot always hop on a call. I was offered the position and start in 2 weeks and I’m so excited! I’m grateful that I can stay in finance, while taking a chance in a new direction, albeit still in hospitality, and will finally have a better work/life balance.
    I would absolutely recommend Jonathan Litt not only for anyone seeking a new role or for companies seeking the next “right fit” for their business. I look forward to keeping Jonathan in my circle of contacts.
    Thanks,
    Erica Garner
    I have been nothing but completely happy with Jonathan Litt