Vacancy For Coffee Shop Shift Manager - Coffee Shops Jobs In Andover, MA

Shift Manager – C101

Position NameShift Manager
Location Andover, MA
Salary Range$1 - $14
Client OverviewWith locations around the world, including a US base in Boston, this coffee shop brand is ready to expand outside of Massachusetts. They are looking to hire some talented Managers to help the brand grow in CT. Each store has a unique design and feel, so this isn't your sterile, cookie-cutter corporation. With an unwavering focus on quality product and an inviting atmosphere, these coffee shops feel like your favorite independent, neighborhood spot. They are looking for friendly, personable and hardworking leaders! You should have a hands-on management style and believe in leading your team from the front. If you are a talented people manager with a passion for coffee and customer service, we want to speak with you! There is huge opportunity for growth as today's Assistant Managers will have the opportunity to become Store Managers as 4-5 new locations open in the market!

Why people LOVE working for this company!

  • Large international company that still has the family owned feel (Founder/CEO is very much involved) with a Startup feel
  • Huge opportunity for future promotions as the company is expanding in the US
  • Clear program/steps for getting promotions and advancing; succession planning and development plans
  • Managers who coach and develop their staff will be rewarded- you cannot get promoted yourself if you haven't developed someone to take your place!
  • Possible trips to Europe/London for training or rewards

Position Overview & Responsibilities

  • Assist the Store Manager and Assistant Manager in all aspects of running a successful coffee house
  • Help oversee a team of hourly staff, providing feedback and lead-by-example management
  • Contribute to evaluation of staff's performance and ensure all staff adhere to company standards at all times and follow all company and legal procedures
  • Be kind to the customers and make them feel important; ensure exceptional and timely service at all times
  • Consistently deliver excellent coffee standards and use all tools available e.g. coffee checks, audits, training materials, etc
  • Assist in preparation of reports and materials for monthly business review; manage waste, labor costs, turnover and all other KPIs to meet/exceed goals
  • Keep your store clean at all times through use of daily cleaning, cleaning rotas and monthly Deep cleans; ensure all members of your team follow Health and Safety standards

Benefits

  • Health Insurance offered Day 1 with partial company contributions (~50%) to all full time managers
  • 401k at 90 Days with some company match
  • Vacation accrues starting Day 1, approximately 2 weeks per year
  • Sick time accrues starting Day 1, accrual rate per MA standards (1 hour sick time for every 30 hours worked)
  • Life Insurance available
  • Parking reimbursement for Boston based Store Managers
  • Benefits packages continue to be evaluated and improved, will grow as company grows

Position Requirements

  • Must be hands on people-person with commitment to leading by example, assisting customers and filling orders
  • Must be personable, friendly and passionate with excellent customer service skills
  • Passion for promoting teamwork, open communication and receiving/providing feedback
  • Motivated to drive sales and grow the brand; desire to advance and progress to increasing levels of responsibility
  • Must have a proven record of success in a customer service focused environment
  • Corporate or independent coffee shop/cafe/restaurant experience is a plus but all backgrounds will be considered
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Woburn

frondeau@patriceandassociates.com

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What Clients Say About Patrice & Associates

  • I am very grateful to Michael Bickle

    Michael Bickle, from the start gave me the confidence I needed to make the right choice on the next direction in my career path. Life is already stressful, and adding the challenges in finding a new job can be overwhelming with anxiety. Michael Bickle never pressured me into doing anything I was not certain about. He was with me every step of the way. In doing so, I wasn't left with uncertainty.
    To the next journey,
    Roy  D.
    I am very grateful to Michael Bickle
  • I appreciate the support and genuine care I received from Rae Ann Lopardo

    With so many employment opportunities, searching for a new career is a daunting task. She understands the niche work I do and recognized both the stability and work/life balance that I craved. Rae Ann was instrumental in connecting me with an amazing career opportunity! Also she was wonderful in providing updates throughout the interview process.
    Thanks!
    Becky Diaz
    I appreciate the support and genuine care I received from Rae Ann Lopardo
  • Carol Bullock is a lifesaver!

    She is attentive, positive and thorough.  Without her help and guidance I would not be on the wonderful path I am currently. She helped me find a fantastic opportunity and facilitated every aspect from helping me understand my role and the culture of the company to ensuring that correspondence between myself and the company was seamless. I just wish everyone could be as lucky as I was to experience her guidance, candor and overall caring demeanor.         Thank you Carol! J Blake Carol Bullock is a lifesaver!
  • Liz Costa is the BEST!

    Liz Costa is the most knowledgeable, organized, warm and amazing human I have ever encountered.  She brings you the confidence that you need to feel strong and to feel good about yourself.  She has taught me to look at things in a different light that I would of never thought of doing.  I am very grateful for all of her knowledge and help!               Thank You Liz! Ashley Brewley Liz Costa is the BEST!
  • I am grateful to have met Corina and will surely have a professional working relationship with her for years to come!

    Corina Mack was extremely thorough and quick to respond to all of the needs of myself as well as her business client. Her ability to communicate between the 2 of us made the process so quick. Corina was very knowledgeable about the company she was representing and their current team that was in place. Sometimes companies receive an overwhelming amount of applications for positions and Corina’s ability to pre-screen potential candidates surely expedited this businesses needs to fill their role.           Regards, John R. Guyon III I am grateful to have met Corina Mack and will surely have a professional working relationship with her for years to come!