Vacancy For Coffee Shop Shift Manager - Coffee Shops Jobs In Andover, MA

Shift Manager – C101

Position NameShift Manager
Location Andover, MA
Salary Range$1 - $14
Client OverviewWith locations around the world, including a US base in Boston, this coffee shop brand is ready to expand outside of Massachusetts. They are looking to hire some talented Managers to help the brand grow in CT. Each store has a unique design and feel, so this isn't your sterile, cookie-cutter corporation. With an unwavering focus on quality product and an inviting atmosphere, these coffee shops feel like your favorite independent, neighborhood spot. They are looking for friendly, personable and hardworking leaders! You should have a hands-on management style and believe in leading your team from the front. If you are a talented people manager with a passion for coffee and customer service, we want to speak with you! There is huge opportunity for growth as today's Assistant Managers will have the opportunity to become Store Managers as 4-5 new locations open in the market!

Why people LOVE working for this company!

  • Large international company that still has the family owned feel (Founder/CEO is very much involved) with a Startup feel
  • Huge opportunity for future promotions as the company is expanding in the US
  • Clear program/steps for getting promotions and advancing; succession planning and development plans
  • Managers who coach and develop their staff will be rewarded- you cannot get promoted yourself if you haven't developed someone to take your place!
  • Possible trips to Europe/London for training or rewards

Position Overview & Responsibilities

  • Assist the Store Manager and Assistant Manager in all aspects of running a successful coffee house
  • Help oversee a team of hourly staff, providing feedback and lead-by-example management
  • Contribute to evaluation of staff's performance and ensure all staff adhere to company standards at all times and follow all company and legal procedures
  • Be kind to the customers and make them feel important; ensure exceptional and timely service at all times
  • Consistently deliver excellent coffee standards and use all tools available e.g. coffee checks, audits, training materials, etc
  • Assist in preparation of reports and materials for monthly business review; manage waste, labor costs, turnover and all other KPIs to meet/exceed goals
  • Keep your store clean at all times through use of daily cleaning, cleaning rotas and monthly Deep cleans; ensure all members of your team follow Health and Safety standards

Benefits

  • Health Insurance offered Day 1 with partial company contributions (~50%) to all full time managers
  • 401k at 90 Days with some company match
  • Vacation accrues starting Day 1, approximately 2 weeks per year
  • Sick time accrues starting Day 1, accrual rate per MA standards (1 hour sick time for every 30 hours worked)
  • Life Insurance available
  • Parking reimbursement for Boston based Store Managers
  • Benefits packages continue to be evaluated and improved, will grow as company grows

Position Requirements

  • Must be hands on people-person with commitment to leading by example, assisting customers and filling orders
  • Must be personable, friendly and passionate with excellent customer service skills
  • Passion for promoting teamwork, open communication and receiving/providing feedback
  • Motivated to drive sales and grow the brand; desire to advance and progress to increasing levels of responsibility
  • Must have a proven record of success in a customer service focused environment
  • Corporate or independent coffee shop/cafe/restaurant experience is a plus but all backgrounds will be considered
  EOE - Equal Opportunity Employer Your Recruitment Coach:  Tips on Writing a Resume that Gets Interviews!

Interested? Contact your Career Coach!

logo

Woburn

idietrich@patriceandassociates.com

Fill in the form to apply for the job.

Quick Apply

Allowed file extension - pdf, docx, doc

What Clients Say About Patrice & Associates

  • David Hotovy was amazing in every way possible. 

    First off, I would like to say Thank you for all the support and help landing a spot for me.  We kept in contact everyday whether we were talking about family or work.  Even after the prospected new job kept us hanging, after we thought we landed it, he was there to make sure my mind was still right.  I actually want to work with him and the company now lol.  He stayed focused on finding me a spot and telling me that I have everything companies need.  To his Boss as well, to going to bat for me. I feel I made a new friend.  I don't know if there is anymore that I can say, I would love to do more for the company so your whole team is recognized.  I deal with businesses and customers a lot and this was by far the best customer experience I've ever had!  I thought I was the best!! If there is anything I can do for David and your company let me know.
    Cheers,
    Steven King
    David Hotovy was amazing in every way possible
  • Colleen Casey went above and beyond. 

    Colleen Casey of Patrice & Associates helped me obtain a Payroll position.  She helped build my confidence and mentored me through the interview process.  In my past career searches I have worked with other career agencies and never experienced the service I received working with Colleen.  She became my mentor with building up my confidence and how to go about interviewing for the company I have accepted my current position.  I would recommend the company, but would definitely tell anyone to contact Colleen if they are looking for a new position in the future.

    Thank you,

    Dorinda Sperry

    Colleen Casey went above and beyond
  • Corina Mack was wonderful to work with. 

    She was easy to speak with during the interview process and gave helpful tips. She was diligent with her follow-ups and very responsive to my calls/emails.  I would absolutely work with Corina again!
    Thank you!
    Amanda
    Corina Mack was wonderful to work with
  • Darryl is my Coach Angel. I'm very thankful to have been reached out to for this job.  At the same time I received the call I was just listening to something and then I received the call from Darryl and things were answered.  I'm even receiving more money than my last management job ( WOW ).  Thanks again, you all changed the game for me.           Sincerely, RASHEDA KEITH Darryl is my Coach Angel
  • Corina Mack was amazing!  

    She communicated well throughout the interview process and understood my goals and expectations of the job position.  She did a great job of connecting me to what the company was looking for in the VP of Operations position.  This gave me ability to be well prepared for my interviews.   Not only would I recommend Corina, but planning on using her in my new role to continue to staff accordingly.
    Thank you,
    Pete Hodges
    Corina Mack was amazing!