Vacancy for Restaurant General Manager - Restaurant Jobs in Reston, VA

Restaurant General Manager – Quick Casual – T133

Position NameHospitality Recruitment: Restaurant General Manager - Quick Casual
LocationReston, VA
Salary Range$65000 - $75000
Client OverviewRestaurant and retail ownership has been a passion of our Client from the very beginning, in 1992.  They have expanded to a variety of sites including airports, corporate offices, universities, schools and hospitals across the country, and have plans for future growth. Regardless of segment, their goal is to always bring their customers the brightest retail and restaurant concepts with our Client's own unique style of hospitality and guest focus.

Why people LOVE working for this company!

  • Extraordinary career growth
  • Opening 5 to 8 new locations
  • Brand new team on-board to revamp
  • Great benefits
  • Opportunity to get in from the ground up and be part of the growth, not just manage

Position Overview & Responsibilities

  • Modeling and driving excellence in hospitality and food service
  • Overseeing financial and operational effectiveness of a location
  • Selecting, training, developing, motivating, coaching and recognizing staff for operational excellence
  • Facilities maintenance
  • Community relations
  • Developing your FOH-Manager into a GM
  • The GM implements objectives for providing high quality, consistent, service and product execution. The GM ensures that cost goals, budgeting guidelines and service standards are met by coaching and developing his or her team. The GM is responsible for creating an environment that is conducive to providing an outstanding dining experience for the guest and a symbiotic work place that is committed to growth and development of its employees.
  • The GM adheres to and supports our management systems, practicing and sharing our core beliefs. He/she enforces company policies, procedures, and performance standards with fairness and consistency, while functioning as a role model, counselor and leader within the restaurant.
  • Educate staff on food and beverage from the menu during pre-meal meetings and hands on coaching
  • Maintain a positive working experience for all staff to ensure that uncommon excellence and hospitality occurs for all guests
  • Establish appropriate staffing based on volume and according to needs
  • Hold employees accountable for effectively completing their specific job responsibilities according to our standards
  • Ensure that all products delivered are matched from the invoice to what was actually delivered
  • Ensure that all miscellaneous items are in-house and within guidelines of budget, including, but not limited to: retail, uniforms, office supplies, disposables, cleaning supplies, printer paper, linens/aprons, printed materials,
  • Ensure that all invoices are processed on a daily basis and/or as received
  • Ensure that inventories are accurately processed and entered
  • Ensure that daily and nightly prep lists are created and accurately followed
  • Ensure that all opening, closing and side work checklists are followed and completed
  • Ensure that all guides, licenses and manuals are current and maintained, including: Recipe Binder, Emergency Manual, Preventive Maintenance Guide, ABC License and Health License
  • Interview, hire, train, inspire and evaluate employees according to practices aligned with our hospitality standards
  • Successfully “on-board” new hires by ensuring that all employees understand HR paperwork, practices and policies, etc. before they begin initial training
  • Ensure New Employee Orientations are conducted in a timely manner and follow the guidelines and standards of Big Buns. Ensure a consistent message that is aligned with the culture and ideals of our company
  • Ensure that all employees are completely trained and knowledgeable in all aspects of service
  • Appraise employee performance according to our 30-day, six-month and eighteen- month plan as a way to continuously address concerns, resolve problems, counsel or reward
  • Provide continuing education to employees by daily education of cultural and technical aspects of job through pre-meal meetings
  • Responsible for the selection, sourcing and execution of food specials as directed by the DO
  • Establish and maintain valuable relationships with delivery personnel and vendors
  • Ensure that successful planning, practice and launch of all new products
  • Conduct weekly and monthly Health Inspection audits to identify areas of opportunity for compliance and excellence\
  • Ensure that the restaurant maintains the highest levels of sanitation with excellent scores and minimal violations
  • Provide continuous education and incentives to employees to understand local rules and regulations and to become “certified” in any available capacity provided by the local Health Department
  • Manage handyman and/or service personnel to ensure quality and accuracy of work is being completed in a timely manner
  • Manage employees to effectively clean all equipment and facility
  • Ensure Preventive Maintenance Guide is current and followed
  • Ensure that New Hire Paperwork is completed accurately and processed in a timely manner.
  • Ensure that employee reviews are conducted in a timely manner, completed accurately and according to standards
  • Ensure that all coaching and progressive disciplinary interactions are documented and approached according to local laws and regulation AND within the culture and ideals of Big Buns
  • Ensure that all announcements and employee achievements are posted and displayed in a manner that effectively communicates all pertinent information and recognizes achievement
  • Ensure that all team member schedules are completed according to the agreed upon labor matrix and posted a minimum of one week in advance
  • Ensure that payroll data is scrubbed and submitted correctly
  • Ensure that we are properly staffed for special events, Holidays and marketing promotions

Benefits

  • Health, Vision, Dental, Life & Disability
  • 401K
  • Flexible Spending Plan
  • Vacation

Position Requirements

  • Minimum 2 years as a General Manager in QSR or full-service offering farm-to-table dishes
  • HSD/GED but Hospitality school background preferred
  • Ability to communicate effectively in English
  • Ability to speak and understand Spanish preferred
  • Has excellent interpersonal and relationship building skills
  • Has a high level of organizational skills with multi-tasking capabilities
  • Has the ability to adapt to changing priorities and manage workloads with minimum direction.
  • Possesses a high attention to detail and strong follow through
  • Is dependable, reliable, and highly motivated
  • Is high energy and has strong stamina
  • Thrives in a fast-paced, highly mobile environment
  • New restaurant opening experience a plus
How to work with a recruitment specialist EOE - Equal Opportunity Employer

Interested? Contact your Career Coach!

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Patrice & Associates

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What Clients Say About Patrice & Associates

  • Darryl Jackson has been amazing during this whole process!

    He has kept in contact with me from the very beginning! He gave the company I interviewed for a good vision of myself and they are talking highly of me! Without Darryl, I would still be jobless! He has called me on several occasions to check in and show me that he is reaching out to the next people he needs to reach out to! I could not have asked for a better supporter to help me in my job search! His business is going to excel if he continues to work this hard with his clients like he did with me and I honestly cannot thank him enough!
    Thanks,
    Josh Adams
    Darryl Jackson has been amazing during this whole process!
  • Matt gave excellent information that helped me put my best foot forward. 

    I had the pleasure of working with Matt Lopez.  We have been on this journey with a few companies. I always felt well represented and excited about the opportunities I was presented. His timely follow up is one of the many attributes that stood out the most.  It is hard to find professionalism at this level.  He gave consistent feedback, and pep talks before my interviews.  It's quite a process when dealing with second and third interviews, and Matt constantly provided great energy and enthusiasm.  He also made sure I was always prepared in having all the ammunition I needed.  Whether footnotes, information about the brand, or providing key examples to respond during the interviews.  With this pandemic, it's been difficult.  Many companies are hesitant with the direction they are moving.  Even with my vast experience, Matt is my most valuable asset.  I have several Colleagues and I would highly recommend his service without a doubt.

    Best,
    James McClain Jr.
    Matt gave excellent information that helped me put my best foot forward
  • Sally Kennedy is prompt, professional, and thorough!

    We found 2 employees using Sally Kennedy's services.  I wanted to let you know, she is amazing to work with!  We have used other services and she was able to find, by far, the best candidates for the positions.  I look forward to working with her and your company in the future!

     

    Best Regards,

    Kelley Smith

    Sally Kennedy is prompt, professional, and thorough!
  • I would recommend Darryl to any candidate!

    Darryl Jackson did a great job providing the resources and the tools I needed to land a great job. He was patient, knowledgeable, and willing to go the extra mile to ensure that I was successful.     Thank You So Much! Jalen Hannah I would recommend Darryl Jackson to any candidate!
  • Allison Sullivan was fantastic in finding me a wonderful position!

    She was very professional and upbeat! My background was a perfect match for their opening and their remote position, in my field of expertise, is exactly what I was looking for! I could not be happier!
    -Lisa Williams
    Allison Sullivan was fantastic in finding me a wonderful position!