Multiple Vacancies for Restaurant General Manager - Restaurant Jobs in Boston, MA

Restaurant General Manager – J101

Position NameHospitality Recruitment: Restaurant General Manager
LocationBoston, MA
Salary Range$45000 - $65000
Client OverviewIn 1987, our client began making hard and soft frozen yogurt from scratch recipes, achieving the same level of flavor intensity but without the fat. The frozen yogurt "fad", has never ended for us. Frozen yogurt continues to account for 1/3 of sales. In 1999, they began roasting coffee - roasting Organic and Fair Trade beans, our espresso and brewed coffee. Staying true to their commitment to serve the customers of each neighborhood in which they do business, everything they make and serve is Kosher certified to meet the needs of many of Jewish customers and we create many ice cream flavors catering to the tastes of our ethnically diverse neighbors as well. They have 14 stores now, 6 Boston locations and 8 in neighboring towns. They've received over 400 "Best of ......." awards - too many to list. Their personal favorite Boston’s Weekly Dig Magazine’s award for creating the "Best and Pukiest Flavors of the Year" . . . the "best" was for our "El Diablo", a cinnamon chocolate flavor, heavily laced with cayenne pepper, and "pukiest" for our Bloody Virgin Mary sorbet. It was a refreshingly different accolade.

Why people LOVE working for this company!

  • Schedules are rotated to allow people to have at least 1 weekend day off
  • Growing Boston based company with opportunity for advancement, great pay and benefits.
  • FUN place to work!
  • Develop strong repeat customer relationships
  • Closed Thanksgiving and Christmas
  • Company promotes from within and moves people up at the store level and may have opportunity for multi-unit in the future

Position Overview & Responsibilities

  • Build a great team, leading a team of managers plus hourly staff; interview, train, schedule, motivate and mentor your team for success
  • Manage your team’s performance to ensure your store runs to company standards at all times and follow all company and legal procedures
  • Provide prompt and attentive customer service, with a friendly and energetic attitude that will keep people coming back
  • Consistently deliver excellent product, including scooping ice cream, making coffee and espresso drinks, preparing breakfast items and filling catering or bakery orders
  • Maintain daily and weekly paperwork, and prepare for your monthly business review; manage waste, labor costs, turnover and all other KPIs to meet/exceed goals
  • Keep your store clean at all times through use of daily cleaning, cleaning rotas and monthly deep cleans; ensure all members of your team follow Health and Safety standards

Benefits

  • Quarterly bonuses for GM and AM
  • Health Insurance (Tufts) offered with partial company contributions (50% individual, 33% family)
  • Vacation time after 90 days- AM's immediately get 3 days and then accrue up to a total of 1 week per year, GM's immediately get 1 week and then accrue up to a total of 2 weeks per year
  • 40 hours sick time
  • 401k program after 1 year
  • Employee food card reloaded each month, can be used with family or friends ($75 value for AM, $125 value for GM)
  • 50% discount on menu prices
  • Closed Thanksgiving and Christmas
  • Schedules are rotated to allow people to have at least 1 weekend day off
  • Company promotes from within and moves people up at the store level and may have opportunity for multi-unit in the future

Position Requirements

  • Must be hands on manager with commitment to leading by example, assisting customers and filling orders alongside your team!
  • Must be personable, friendly and passionate with excellent customer service skills
  • Passion for promoting teamwork, open communication and receiving/providing feedback
  • Motivated to drive sales and grow the brand
  • Must have 2 years of management experience
  • Must be able to meet the physical demands on the job- scooping ice cream can get tiring and dirty! You shouldn't be afraid to roll up your sleeves, literally.
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What Clients Say About Patrice & Associates

  • Jonathan Litt was an amazing coach during my job search.

    The thing that stands out to me the most is you can tell he truly cares. He helped me gain self confidence through phone calls and was constantly checking in on me during the interview process. Not only was I able to acquire a great job with the help of Jonathan, but I received incredible insight. He is a very smart guy and is able to effectively explain his thoughts in a simple manner.          

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    Jonathan Litt was an amazing coach during my job search.
  • Karen Horton is personable, knowledgeable, and was instrumental to my Career Goals.

    Communication and correspondence with her was easy and fast and her feedback always proved very useful during the recruitment process.  With other recruiters I have dealt with in the past, I've usually had the impression that I was merely part of a quota of applications. This was not so with Karen, I am convinced that she had my best interest in mind as well as those of the company she was "hunting" me for.    

    I cannot thank Karen enough for all her assistance in what I am sure will be a long lasting relationship with my new employer.

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    Carlos

    Karen Horton is personable, knowledgeable, and was instrumental to my Career Goals.
  • Ross Horton is the definition of what a professional account manager should aspire to be!

    He finds ways to help that best suits his candidate, now that takes passion for helping people! The way that he engages with his clients is truly rare to find. If you have the chance to work with him. Do it!

    Thank you,  Ross Horton and Patrice & Associates!

    Joel Rodriguez

    Ross Horton is the definition of what a professional account manager should aspire to be!
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    Dionne Spriggens is doing a great job with exceptional service.  Dionne is amazing with her persistence and the positive vibes she brings.  Since I the first time I spoke with her she has been nothing but professional and dedicated.

    I strongly believe that she will be a great asset to Patrice & Associates for many more years to come!

    Best regards

    Bovon L.

    Dionne Spriggens is the definition of Dedicated!
  • Shawn Hoye needs a raise!

    Shawn Hoye went above and beyond in matching me with a position and company that was best suited for me. He is passionate about what he does, and is with you every single step of the way. I would highly recommend Shawn Hoye and Patrice & Associates.          

    Thank you!

    Melissa

    Shawn Hoye needs a raise!