Vacancy For Front of House (FOH) Manager - Restaurant Jobs In Watertown, MA

Restaurant FOH Manager

Position Name Restaurant FOH Manager
Location Watertown, MA
Salary Range $60000 - $73000
Client Overview Our Client's restaurant is focused on classic American food with brilliant twists, an impressive selection of drinks, and an upbeat, energetic atmosphere. They offer 90 craft beers on draft, as well as 8 varieties of wine, which offers the benefits of freshness, consistency, and zero waste.  They feature rare and special beer tappings from breweries around the world, but dedicate 40% of their lineup to local breweries.

Why people LOVE working for this company!

  • Excellent  health benefits, plus vision & dental
  • 4 Weeks Training - off-site - must be able to be away for four weeks for training
  • Company promotes a healthy life / work balance.
  • Professional staff who are driven by great food & guest service.
  • Development from within culture - all leaders were developed from within the group
 

Position Overview & Responsibilities

Position Summary Our Restaurant Managers are a key part of our team, and critical to providing genuine hospitality. They are energetic, excited to grow in the hospitality industry and care about their team. The Manager supports the General Manager in fueling manager and staff development, maximizing profitability, driving their location to achieve at high levels, assess quality in every facet of the business and ensure that our client's culture is maintained. They will assist in setting a tone of professionalism, teamwork, hospitality, work ethic and excellence for the staff.

Benefits

Health coverage B/C B/S after 90 days Metlife Dental Vision and Aflac _ 401K after one year  2 Weeks PTO plus closed for 2 biggest holidays  Promote from within

Position Requirements

Primary Responsibilities and Requirements
  • Leadership and Relationship Building:
  • Works with the General Manager to ensure open communication and understanding exists between management and staff
  • Promotes and instills our client's philosophies and operational standards
  • Works with the General Manager and the management team during the process of hiring, training and development of staff
  • Coaches, mentors, develops and supports staff in their efforts to advance within their location
  • Fosters an environment of inclusion and unity at all levels
  • Commitment to guest-first mentality through a "lead by example" approach
  • Reinforces to staff the importance of creating guest loyalty
  • Carries, communicates and embodies the client's culture
  Financial:
  • Understands and assists the General Manager in the execution of strategies that achieve maximum sales growth and cost controls
  • Understands all aspects of financial controls including, but not limited to, cost of goods sold, labor, and supplies
  • Reviews manager reports with General Manager
  • Uses sales forecasting to help their location budget weekly, monthly and quarterly expenses to meet operational goals
Operations:
  • Held accountable for meeting all company deadlines, protocols, and policies and procedures
  • Ensures execution of innovative and creative ideas that drive incremental sales and organic growth
  • Embraces, oversees and communicates new Our Client's initiatives to ensure proper introduction and execution
  • Possesses full working knowledge of training and expectations for all work groups
  • Helps define and reinforce expectations set for managers and staff
  • Assists in holding staff accountable to expectations and standards
  • Ensures that all managers and staff have the proper tools to be successful
  • Ensures their location is properly using and maintaining all operational systems including but not limited to: POS systems, Hotschedules, Avero, Open Table and gift card processing
Qualifications and Skills:
  • Minimum 3 years of restaurant management and people leadership experience. · Effective verbal and written communication skills
  • Demonstrated organization skills, such as but not limited to scheduling, invoice processing and heavy traffic preparation and planning.
  • Effective coaching and leadership tied to financial and operational principles. Industry related experience in complex operating processes and technology.
Supervisory Responsibilities:
  • Provide Leadership and Relationship Building responsibilities for FOH staff
  Work Environment/ Physical Demand:
  • Must be able to stand for full shift Must be able to lift at least 50 pounds
  • Must have good hearing for accurate communication with guests.
  • Must be able to use hands and fingers to handle and feel objects, tools controls and type
  • Must be able to work in areas of loud noises.
  • Required to frequently reach, bend, stoop, and carry
  • Must be able to work in both warm and cool environments; indoors and outdoors
  • Must be able to tolerate potential exposure to allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish
  • Long periods of standing and walking to different parts of the restaurant at different levels. Fast paced hands on position.
  • Dining facilities are both outside and inside.
  • Lighting is maintained at a low level.
  • The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
  • Our Client provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
  How to work with a recruitment specialist   EOE - Equal Opportunity Employer

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What Clients Say About Patrice & Associates

  • I am very pleased and happy to have worked with Leah.

    Leah was very prompt and knowledgeable about the company she was recruiting for. She represented World Wrapps as if she were the owner and knew exactly what they needed in a candidate. Leah prepared me for my interview with Matt & Martin which helped me to be successful and secure the GM role. The biggest factor for my success was how Leah tailored a resume which highlighted my accomplishments and showcased my abilities. She made me look like a superstar! I am very blessed to have been found by Leah and brought me to my new career!

    Mark Mesina

    I am very pleased and happy to have worked with Leah
  • My experience with Patrice and Associates could not have been more positive and professional. I had the pleasure of working directly with Mr. John Mathew, who did a tremendous job in helping me advance in my career and life. John thought outside the box and discussed with me various potential paths and opportunities related to my experience, my strengths and talents. Throughout the whole process, I felt confident that John truly cared and had my best interests at heart. In the end, despite the global pandemic and all the other challenges related to it, Patrice and Associates delivered and paired me up with a wonderful company, for which I am grateful. Thanks, Lukas V. I had the pleasure of working directly with Mr. John Mathew
  • I would like to start by saying a HUGE Thank You!! to Laurie.

    She was fantastic and professional during this entire process. I had a great experience with her. Her coaching, all her advice, with her communication was on point. She made me feel super confident and ready to start the interview with positivity. She hit some talking points and suggestions that i would not have thought of and worked perfectly. I would also like to say that Patrice and Associates helped me a great deal in getting hired so thank you all so much for that. I cannot wait to start and show you all that I was the right candidate for the position. Thanks again! All the best! Enrique Gonzalez I would like to start by saying a HUGE Thank You!!
  • I can’t thank you enough for everything you did for me and for being so upfront and friendly.

    If you are looking for a dedicated and passionate person and company there are not enough good things I can say about “Tim Kieth” and Patrice and associates.  Tim recently helped me find a job at a restaurant I had never heard of and was skeptical at first about. Except Tim constantly has a positive attitude and a caring persona about him. He talked me through every step of the way through all the interviews and made me feel confident about myself and my abilities. During the interview process the day before my second interview, I came down with Covid-19 and called Tim immediately and he rearranged everything for me to continue with getting this interview. You don’t find many people in this world that do their jobs with such passion and integrity and Tim is definitely one of them. I did get the job and am loving it. If I did decide to ever leave this company I would only use Tim Kieth for another job but he has helped me find my forever job. I can’t thank you enough for everything you did for me and for being so upfront and friendly. Thank you, Andrew Marsh I can’t thank you enough for everything you did for me and for being so upfront and friendly.
  • Michael was incredibly helpful and flexible when I was looking for a job.

    He frequently reached out to ensure I was getting all of the information I needed and making sure the company I interviewed for was offering me a fair opportunity! I would strongly recommend working with him! Thank you, Brianna Brocato Michael was incredibly helpful and flexible when I was looking for a job.