Restaurant FOH Manager

Position Name Restaurant FOH Manager
Location Watertown, MA
Salary Range $60000 - $73000
Client Overview Our Client's restaurant is focused on classic American food with brilliant twists, an impressive selection of drinks, and an upbeat, energetic atmosphere. They offer 90 craft beers on draft, as well as 8 varieties of wine, which offers the benefits of freshness, consistency, and zero waste.  They feature rare and special beer tappings from breweries around the world, but dedicate 40% of their lineup to local breweries.

Why people LOVE working for this company!

  • Excellent  health benefits, plus vision & dental
  • 4 Weeks Training - off-site - must be able to be away for four weeks for training
  • Company promotes a healthy life / work balance.
  • Professional staff who are driven by great food & guest service.
  • Development from within culture - all leaders were developed from within the group

Position Overview & Responsibilities

Position Summary Our Restaurant Managers are a key part of our team, and critical to providing genuine hospitality. They are energetic, excited to grow in the hospitality industry and care about their team. The Manager supports the General Manager in fueling manager and staff development, maximizing profitability, driving their location to achieve at high levels, assess quality in every facet of the business and ensure that our client's culture is maintained. They will assist in setting a tone of professionalism, teamwork, hospitality, work ethic and excellence for the staff.


Health coverage B/C B/S after 90 days Metlife Dental Vision and Aflac _ 401K after one year  2 Weeks PTO plus closed for 2 biggest holidays  Promote from within

Position Requirements

Primary Responsibilities and Requirements
  • Leadership and Relationship Building:
  • Works with the General Manager to ensure open communication and understanding exists between management and staff
  • Promotes and instills our client's philosophies and operational standards
  • Works with the General Manager and the management team during the process of hiring, training and development of staff
  • Coaches, mentors, develops and supports staff in their efforts to advance within their location
  • Fosters an environment of inclusion and unity at all levels
  • Commitment to guest-first mentality through a "lead by example" approach
  • Reinforces to staff the importance of creating guest loyalty
  • Carries, communicates and embodies the client's culture
  • Understands and assists the General Manager in the execution of strategies that achieve maximum sales growth and cost controls
  • Understands all aspects of financial controls including, but not limited to, cost of goods sold, labor, and supplies
  • Reviews manager reports with General Manager
  • Uses sales forecasting to help their location budget weekly, monthly and quarterly expenses to meet operational goals
  • Held accountable for meeting all company deadlines, protocols, and policies and procedures
  • Ensures execution of innovative and creative ideas that drive incremental sales and organic growth
  • Embraces, oversees and communicates new Our Client's initiatives to ensure proper introduction and execution
  • Possesses full working knowledge of training and expectations for all work groups
  • Helps define and reinforce expectations set for managers and staff
  • Assists in holding staff accountable to expectations and standards
  • Ensures that all managers and staff have the proper tools to be successful
  • Ensures their location is properly using and maintaining all operational systems including but not limited to: POS systems, Hotschedules, Avero, Open Table and gift card processing
Qualifications and Skills:
  • Minimum 3 years of restaurant management and people leadership experience. · Effective verbal and written communication skills
  • Demonstrated organization skills, such as but not limited to scheduling, invoice processing and heavy traffic preparation and planning.
  • Effective coaching and leadership tied to financial and operational principles. Industry related experience in complex operating processes and technology.
Supervisory Responsibilities:
  • Provide Leadership and Relationship Building responsibilities for FOH staff
  Work Environment/ Physical Demand:
  • Must be able to stand for full shift Must be able to lift at least 50 pounds
  • Must have good hearing for accurate communication with guests.
  • Must be able to use hands and fingers to handle and feel objects, tools controls and type
  • Must be able to work in areas of loud noises.
  • Required to frequently reach, bend, stoop, and carry
  • Must be able to work in both warm and cool environments; indoors and outdoors
  • Must be able to tolerate potential exposure to allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish
  • Long periods of standing and walking to different parts of the restaurant at different levels. Fast paced hands on position.
  • Dining facilities are both outside and inside.
  • Lighting is maintained at a low level.
  • The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
  • Our Client provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
  How to work with a recruitment specialist   EOE - Equal Opportunity Employer

Interested? Contact your Career Coach!



Fill in the form to apply for the job.

Quick Apply

Allowed file extension - pdf, docx, doc

What Clients Say About Patrice & Associates

  • Ms. Ross was great!

    First and foremost, I want to thank Carla Ross for helping me get the opportunity I was looking for. I was looking for a good job back in my home town and she definitely delivered. She was so nice and professional, and she made the process so fast and easy. I also love the fact she checked on me after I got hired.   Shareef Phillips Ms. Ross was great!
  • James was a true professional! 

    From to the first time we spoke, he knew the right questions to ask to help me refine my presentation.  He kept me informed every step of the way of my interview process and followed up after my employment started.  He deserves all my thanks.
    Jeremy Slade
    James was a true professional!
  • Working with David at Patrice and Associates was an excellent experience!

    David is super professional and really took a lot of time to talk with me, get to know what my needs are and match me with the best possible position. I always received speedy replies to any questions I had, and he was always accessible and accommodating to me throughout the process. I highly recommend working with this group for your needs, and would happily work with them in the future should I ever look for new opportunities. Thank you, Johnny Morgan Working with David at Patrice and Associates was an excellent experience!
  • Margo was fantastic!

    Throughout the process, she was able to get and keep me prepared and ready to answer any questions or curveballs that came my way.  I was better prepared during this interview process than I have ever been before.  A normally stressful process was made less so thanks to Margo.  She was the one that initially brought the opportunity to my attention and was there every step of the way to ensure I was successful.
    Thank you,
    Adam Saia
    Margo was fantastic!
  • I would like to say thank you for this great opportunity and helping me with the next mile stone on my career path.

    At first when I received the email I was uncertain that this would work. Upon talking to Michelle I discovered that not only was she really nice, but also quite resourceful. I started the process on a Tuesday and literally one week later I was offered a job on the spot, thanks to all of her assistance. We talked and I was able to be open with her.  She was able to put me in the mindset of my now area manager to go over what to say and do, and what to leave out during the interview. We went over resumes and she showed me how to improve mine so that I stood out. Overall if I ever had to do this again I would gladly work with Michelle but I’m secure in my career path.  Thanks again to Patrice and Associates, and Michelle! Keyona Ellis