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The unprofessional actions of one ruin it for all

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Authored by Chuck Helden, Franchisee The other day I came upon a LinkedIn post, written by a recruiter from another firm within my own industry. This recruiter wrote that her client embarrassed her because of their unresponsiveness to the application of one of her candidates. She told the candidate of this client's unresponsiveness, and that she could not wait to find him a better opportunity with a better company. She then proceeded to “lecture” her client in the post! There are a lot of incredibly good professional recruiters and recruiting firms out there, but there are some that give the industry a…

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Hire for Culture and Fit

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Author:  Rick Weaver, Franchisee Hire for Culture and Fit It was a chilly morning as I raced to get to a meeting across town. Along the way I stopped for a quick breakfast. When the food came, I said, “You must enjoy getting people a delicious start to their day.” The reply shocked me. “I like it, I just wish the food was healthier”. I immediately thought, “my breakfast isn’t healthy? I thought it was. After all it's low in sodium and fat. What is wrong with it.” Was the problem the food, the wait staff, or something else. Research…

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Patrice & Associates Update on COVID and the Hospitality Industry

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Patrice & Associates Update on COVID and the Hospitality Industry Dr. Anthony Fauci, the nation’s top expert on infectious diseases, told Robin Roberts of ABC News in Mid-November “the calvary is coming here. Vaccines are going to have a major positive impact.” Dr Fauci, a trusted top adviser, sees the vaccine  having a significant affect on curbing the pandemic.   This combined with thoughtful mask wearing means that we see an abatement of this pandemic within 4-6 months.  Hopefully at that point, life will return to “normal.” There is no question the hospitality industry has been hit the hardest in the last…

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How Restaurants are Preparing for the New Normal

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How Restaurants are Preparing for the New Normal In talking with our clients there seems to be a common thread in everyone's thoughts.  They want to transition back to normality.  This transition would be a gradual reopening of restaurants whereas festivals and ball parks may take longer. The pandemic has encouraged many restaurants who had not considered take-out to start offering it. Online ordering systems and third-party delivery apps have made this an increasingly realistic prospect. Restaurants should have a dedicated "staging area" for carry-out as many guests want to preserve the dining experience.  A separate entrance would be optimal. …

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Hospitality Trending for the “New Norm”

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The Hospitality Industry is embracing what may be a permanent “new norm”.  Extra sanitizing, gloves and masks are making for a safer experience as many guests prefer to dine-in.  Carry out has been a interim solution but to me, even a great steak doesn’t taste the same in Styrofoam. Many restaurants are re-staffing and looking to Hospitality Recruiters for help locate top talent.  Not all furloughed workers want to return to their job.  This paid time off, with unemployment, gave them the ability to explore their options. Restaurant Recruiters play a big part in re-staffing their hospitality clients. Many are…

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What Clients Say About Patrice & Associates

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    Couldn't Be Happier!

    I’d like to thank Bob from Patrice & Associates on assisting me find a new career and start a new life.

     From beginning to end the communication was responsive, punctual and informative.  Bob matched me with a company that fit both mine and the companies needs.  After the first in-person interview I did, I received and accepted the offer in 24 hours.  Couldn’t be happier with the outcome.  As a former business owner I highly recommend both Bob and Patrice & Associates on assisting employers and prospective employees on their path to success. Best Regards, Nate McKinney Couldn't be happier!