Restaurant Operators plan to expand

Jonathan Maze of Nation’s Restaurant News posted an article yesterday highlighting the findings of the 2017 American Express Restaurant Trader Survey. The survey reached out and polled 488 owners, managers, directors, an CEO’s of independently owned restaurants. One surprising finding is the optimism that many restaurant operators still possess despite recent sales trends across the nation.

More than half of restaurant operators and managers, 54 percent, said their revenue is up over where it was a year ago. And 72 percent said they expect revenue to increase over the next year.

And 83 percent of operators said they plan to hire, while roughly a third of operators said they plan to seek financing over the next 12 months to expand or add technology.

Other than sheer optimism and plans to expand, the survey also uncovered a few other noteworthy findings.

“Delivery is a big deal to Millennials: According to the survey, 68 percent of Millennials ordered delivery over the past month. By comparison, only 36 percent of Baby Boomers ordered delivery.

To be sure, more than half of consumers prefer dining out, while only 29 percent prefer takeout and only 12 percent prefer delivery from a delivery service. And Abrams noted that many Millennials like delivery because they have families and don’t have the time to prepare the food.

And 58 percent recently used an ordering and delivery service like Grubhub, compared to 35 percent of Generation Xers and 21 percent of Baby Boomers. “

“People still like humans. The vast majority of consumers, 75 percent, prefer restaurants with in-person service versus digital platforms.

But again, Millennials are OK with the tech: 39 percent prefer digital customer service, while 28 percent of Gen X and 12 percent of Baby Boomers prefer digital.”

“Go local. Consumers like local ingredients. More than half, 56 percent, said it’s important for restaurants to use locally sourced ingredients.

By comparison, 44 percent of restaurants currently used locally sourced ingredients, but another 39 percent are planning to do so.”

Back

What Clients Say About Patrice & Associates

  • Ms. Ross was great!

    First and foremost, I want to thank Carla Ross for helping me get the opportunity I was looking for. I was looking for a good job back in my home town and she definitely delivered. She was so nice and professional, and she made the process so fast and easy. I also love the fact she checked on me after I got hired.   Shareef Phillips Ms. Ross was great!
  • James was a true professional! 

    From to the first time we spoke, he knew the right questions to ask to help me refine my presentation.  He kept me informed every step of the way of my interview process and followed up after my employment started.  He deserves all my thanks.
    Jeremy Slade
    James was a true professional!
  • Working with David at Patrice and Associates was an excellent experience!

    David is super professional and really took a lot of time to talk with me, get to know what my needs are and match me with the best possible position. I always received speedy replies to any questions I had, and he was always accessible and accommodating to me throughout the process. I highly recommend working with this group for your needs, and would happily work with them in the future should I ever look for new opportunities. Thank you, Johnny Morgan Working with David at Patrice and Associates was an excellent experience!
  • Margo was fantastic!

    Throughout the process, she was able to get and keep me prepared and ready to answer any questions or curveballs that came my way.  I was better prepared during this interview process than I have ever been before.  A normally stressful process was made less so thanks to Margo.  She was the one that initially brought the opportunity to my attention and was there every step of the way to ensure I was successful.
    Thank you,
    Adam Saia
    Margo was fantastic!
  • I would like to say thank you for this great opportunity and helping me with the next mile stone on my career path.

    At first when I received the email I was uncertain that this would work. Upon talking to Michelle I discovered that not only was she really nice, but also quite resourceful. I started the process on a Tuesday and literally one week later I was offered a job on the spot, thanks to all of her assistance. We talked and I was able to be open with her.  She was able to put me in the mindset of my now area manager to go over what to say and do, and what to leave out during the interview. We went over resumes and she showed me how to improve mine so that I stood out. Overall if I ever had to do this again I would gladly work with Michelle but I’m secure in my career path.  Thanks again to Patrice and Associates, and Michelle! Keyona Ellis