Restaurant Operators plan to expand

Jonathan Maze of Nation’s Restaurant News posted an article yesterday highlighting the findings of the 2017 American Express Restaurant Trader Survey. The survey reached out and polled 488 owners, managers, directors, an CEO’s of independently owned restaurants. One surprising finding is the optimism that many restaurant operators still possess despite recent sales trends across the nation.

More than half of restaurant operators and managers, 54 percent, said their revenue is up over where it was a year ago. And 72 percent said they expect revenue to increase over the next year.

And 83 percent of operators said they plan to hire, while roughly a third of operators said they plan to seek financing over the next 12 months to expand or add technology.

Other than sheer optimism and plans to expand, the survey also uncovered a few other noteworthy findings.

“Delivery is a big deal to Millennials: According to the survey, 68 percent of Millennials ordered delivery over the past month. By comparison, only 36 percent of Baby Boomers ordered delivery.

To be sure, more than half of consumers prefer dining out, while only 29 percent prefer takeout and only 12 percent prefer delivery from a delivery service. And Abrams noted that many Millennials like delivery because they have families and don’t have the time to prepare the food.

And 58 percent recently used an ordering and delivery service like Grubhub, compared to 35 percent of Generation Xers and 21 percent of Baby Boomers. “

“People still like humans. The vast majority of consumers, 75 percent, prefer restaurants with in-person service versus digital platforms.

But again, Millennials are OK with the tech: 39 percent prefer digital customer service, while 28 percent of Gen X and 12 percent of Baby Boomers prefer digital.”

“Go local. Consumers like local ingredients. More than half, 56 percent, said it’s important for restaurants to use locally sourced ingredients.

By comparison, 44 percent of restaurants currently used locally sourced ingredients, but another 39 percent are planning to do so.”

Back

What Clients Say About Patrice & Associates

  • I am very proud and pleased to say that I start my new career with Hooters this up coming Tuesday! I am beyond excited to start my new beginning.  I would like to take a moment to point out that my recruiter Rick Kallsen was absolutely amazing! From day one of my job search he set my mind at ease with the whole process of finding and applying to new potential employers and gave me a positive feeling of support. He even updated my resume. Rick was spot on when introducing me to employers that matched exactly the kind of environment I was looking for. He provided me with solid advise on communicating with potential employers and throughout my entire interview process and job search Rick was always a phone call away , he always answered any questions I had,  and also gave me positive feedback. I defiantly felt as though we were a team and he had my best interest at hand. I am grateful to have had Rick as my recruiter! Thank you so much Rick! Shonti Bennett
  • Corina is the best recruiter that anyone could ask for!  She helped me lock down the most amazing job ever! Jordan GoetzBeer Program Manager, HopCap Minneapolis
  • Corina is phenomenal to work with!  I got a phone call from her, within a week I had an interview and a week after I accepted a job offer.  She is very polite and professional, and encouraged and coached me throughout the process.  Most importantly, she is very upfront and honest and will tell you exactly what to expect throughout the job search process.  I would absolutely recommend her to anyone looking for a hospitality management position! Sean KaplanRestaurant Manager, NYC
  • Thanks again for sending so many well qualified candidates and being so thorough in your communication. I surely will keep your email close for future openings. Steve Cestari, Director of New Store Openings & Talent AcquisitionBarfly Ventures-HopCat
  • All of the candidates you sent us were very qualified and that is something we lacked in the search we did on our own. It was reassuring to me as we went into the interviews that we had 3 very good candidates and I was confident we would find a fit. Josh Luehmann, Director of Golf/GMSouthview Country Club