Meet Our Team

Mercedes Concepcion-Gray and Jay Gray

Regional Developers for Georgia and N. FL.

Franchise owners Jay and Mercedes Gray are goal-oriented individuals with extensive management and business development experience. Both have an impressive background in building client relationships, recruiting, hiring and developing talent to drive companies forward. Mercedes and Jay work with their clients and develop a personal relationship to have an excellent understanding of their business needs. They establish long-term relationships with both clients and candidates. “We don’t view our involvement as a ‘one and done’ endeavor. We follow up frequently to ensure the long term satisfaction of both client and candidate.” The Grays and their team of professional hospitality recruiters are forging long lasting relationships with top-notch candidates and clients nationwide.

Mercedes Concepcion-Gray, technology services and hospitality industry knows what it takes to build high performance teams that lead to commercial success. She understands the importance of matching the right people/skills to the right job. With over 20 years of experience managing large operations, building global teams to deliver on large initiatives, organizational change, and building strong relationships with clients, Mercedes strongly believes that people are the most important asset of any business; the recruiting process is a critical foundation for long term success. Mercedes’ passion is about crafting the solutions to deliver on complex business problems and creating a win for both client and candidate.

Jay, a life long entrepreneur in real state, education and arts, has an impressive background in building strong relationships and the uncanny ability to bring together the right ingredients (client and candidate) to solve a specific need. He uses his research skills, refined by years of mining databases for current sales or searching the web for reference material for art projects/lessons, to find the top tier candidates. He is a problem solver that uses logic, creativity and common sense to create the perfect fit, talent and culture for our clients and candidates.

Our Approach

As the preeminent hospitality recruiting service in North America since 1989, Patrice & Associates helps thousands of managerial candidates every year find rewarding jobs in the restaurant and hospitality industry. The company has exclusive recruiting partnerships with some of the nation’s largest restaurant chains and hotels to ensure those hospitality venues recruit the top managers in their industry. At Patrice & Associates, our core values are Respect, Service, Excellence and Teamwork and that permeates everything we do. We take great care by providing the best possible service to both our candidates and our partner client companies.

We continually refine our methods and adapt to utilize the most current social media access points and as the Hospitality Recruiting professionals, we understand the industry and the importance of making great matches for our client companies and our candidates.

We are committed to your win! Reach for it.

What Clients Say About Patrice & Associates

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    Recruitment coaches help you think outside of your comfort zone.

    I was contacted by Joe about the job opportunity and at first I was against it. I was searching for something that was outside of my comfort zone and outside of the food industry. While talking with Joe he was so enthusiastic about the company that I said sure let’s give it a try. Joe was with me every single step of the way. From initial contact to me actually being hired he was there. He called/ texted me the day of my interview and encouraged me along the way. I was surprised and happy for his involvement to help me. I could always count on him for great advise and tips during the process. He shared my excitement each time I was contacted by the new company and followed my journey. He was always professional and was easily contacted when I had butterflies about me making the changes. I recommend Joe to any job seekers out there. He went above and beyond! Marqell Campbell General Manager SPJ Recruitment coaches help you think outside of your comfort zone.
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    Hospitality Recruitment is for Everyone

    Working with Patrice & Associates has been an amazing ride! Sherri Balzer has been right with me every step of the way in helping me find this AMAZING opportunity to grow in my career. Sherri has provided guidance, ideas and helped me to accent and highlight my areas of expertise. It was a great pleasure to work with Sherri and I would, without hesitation, recommend Sherri Balzer and Patrice & Assocites if you’re ever looking to further your career. Thank you so much for your help Sherri you are AMAZING!
    Sincerely, Daimon J. Cobb Sr. I would, without hesitation, recommend Sherri and Patrice & Associates
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    I appreciate what Sherri and Patrice and Associates Hospitality Recruitment did for me and my career.

    Sherri Balzer is an excellent job recruiter. I had been working with her for more than 3 months where I had multiple job interviews with different companies. She is always very detailed, caring, patient, and most of all very professional. I turned down multiple job offers because they were not a good fit for me and Sherri understood my reasons. Instead of losing hope in me she kept working hard looking for other companies that suited my skill set and knowledge. We found the perfect company and I got the best job offer available. I appreciate what Sherri and Patrice and Associates Hospitality Recruitment did for me and my career. Respectfully,

    Andrew Figueroa

    I appreciate what Sherri and Patrice and Associates Hospitality Recruitment did for me and my career.
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    I would like to say that I am grateful for my experience working with Alicia Terrell and I  highly recommend her service. I asked for her help after she found a management position for my husband in the restaurant industry at a company that values their employees, and she has now done the same for me with another brand. I am moved by her passion, kindness, and tenacity in finding the right career choice for me. When I started working with her, she took the time to listen to what’s important to me in a brand, my experience, and my goals, and found a great fit. She helped make my transition out of my previous job smooth and went above and beyond to be available and answer my questions, giving me insight during that process as well. Because of her willingness to provide quality instead of just a quick fix, I feel like I have already found a home within the Chicken Salad Chick brand and I am excited for the growth and opportunity that lies ahead for me. I wouldn’t have been as prepared or sure of this being a step in the right direction without her knowledge and passion. Thank you! Alicia helps another person find a job!
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    I recently worked with Sherri Balzer in conjunction with a management opportunity with IHOP. She was extremely professional throughout the entire process. In addition, she was very helpful and knowledgeable about the company and interview process. I would highly recommend to anyone looking for a new job opportunity to consider Sherri Balzer for all their needs.   Read Mullin I would highly recommend to anyone looking for a new job opportunity to consider Sherri Balzer for all their needs.