Vacancy For IT Manager - Restaurant Jobs In Niagara Falls, ON, Canada

IT Manager – G111

Position NameHospitality Recruitment: IT Manager
LocationNiagara Falls, ON, Canada
Salary Range$75000 - $90000
Client OverviewThis special Hospitality Client of ours owns and operates family resorts that features a water park,  restaurants, arcades, spas and children's activities.

Why people LOVE working for this company!

  • Always exceeding guest expectations while never compromising a safe and friendly work environment–dedicated to encouraging team members' growth
  • Growing corporate-owned resorts always striving to improve guest experience
  • Full benefits, excellent compensation and bonus plans, career development opportunities
  • Employee family admissions to special water-park days
  • Values team members

Position Overview & Responsibilities

  • Work closely with relevant staff on different systems related issues pertaining to the PMS, POS
  • Establish and maintain department standards with focus on exceptional service.
  • Work with members of the IT team at the corporate office as required.
  • Assist the Senior Director of Finance on different IT projects and support related issues at the property..
  • Prioritize projects and support work-load at the resort.
  • Conduct regular training sessions to keep the knowledge base at the properties current.
  • Updates job knowledge by participating in educational opportunities; reading technical publications.
  • Contributes to department and organization mission and goals.
  • Flexibility to assume the most effective role, if called upon.
  • Proactively monitor and administer the network operating systems, workstation operating systems, security, safety, backups and network management procedures related to the systems within his/her focus for the resort. Assemble, disassemble, repair, install, and de-install computers and related equipment. Install, update and otherwise manage the operating systems of the installed equipment.
  • Maintain accurate records and inventories of equipment assembled, received and distributed. Maintain an organized, safe and clean work area.  Participate in job related training, classes, conventions, seminars and personal knowledge enrichment opportunities as directed.
  • Meets operational standards by contributing information to strategic plans and review; implementing production, productivity, quality, and customer-service standards; resolving problems.
  • Evaluate, create and implement efficiencies for improved operational and service standards.



Position Requirements

    • Any combination of education and experience equivalent to graduation from a College or University Information Technology program
    • Microsoft Certification preferred must.
    • Experience with multifactor authentication would be an asset
    • A minimum of three years IT experience in hybrid networking environments is required.
    • Expertise in Microsoft Office 2013 and up, network technologies and concepts, including TCP/IP, SMTP and Ethernet, Wide Area Networks, operating systems and different hardware a must.
    • Cisco experience and knowledge of SQL a plus.
    • Excellent communication, organization and presentation skills necessary.
    • Must be able to effectively communicate to all levels of associates at the property and ensure an acceptable level of understanding is achieved.
    • Must be able to develop and design effective and feasible systems plans for the properties
    • Lift up to 25 lbs., bending, stretching.
    • Sit and/or stand long periods
Your Recruitment Coach:  The Compensation & Benefits Question EOE - Equal Opportunity Employer

Interested? Contact your Career Coach!



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What Clients Say About Patrice & Associates

  • Allison Sullivan was amazing! 

    She found my resume online and reached out to me. I had been in the market looking for the right next step in my career for several months and had been receiving calls daily from different recruiters so I didn’t expect anything magical to occur overnight. Allison called me, we chatted quickly about my work experience and she advised me she thought I’d be perfect for a client she was working with….and literally the next day I got a call for an interview with the client. The day after the interview, I was immediately offered a position consulting on insurance claim management. Allison was checking in with me each step of the way and made the transition from unemployed to working at a career I’m excited about in no time at all! I cannot thank her and Patrice & Associates enough for all their help!  

    ~ Shane Laughran

    Allison Sullivan was amazing!
  • I am very thankful for Liz Costa.

    She was kind, informative, and very encouraging during the process of applying, interviewing, and finally accepting the position once it was offered to me. I have worked with several recruiters before and Liz was the most friendly and professional at the same time. She made me feel comfortable and also made me feel confident during the interview process. After only a few weeks, I now consider Liz a friend and would certainly recommend her to anyone who is in the looking in the labor market. Thank you Liz, I appreciate you as a person and a professional.


    I am very thankful for Liz Costa
  • Jonathan Litt set me up for success!

    I am truly excited to start this new journey at this restaurant. I can honestly say I don't think I would have been able to pull this off without Jonathan Litt's help. He was more than professional but at the same time he was authentic and explained everything I needed to do to make things work. He definitely set me up for success. My confidence level wasn't what it used to be, but with his help he made me believe in myself. He encouraged me and believed in me as well. I will never forget his efforts. My appreciation for his work and dedication will always be remembered. From the bottom of my heart, thank you for allowing me to be a part of this process. I am forever grateful.

    Thank you again,

    Latifah Walker

    Jonathan Litt set me up for success!
  • Recruitment & Hiring for Sales Jobs - Patrice & AssociatesRick Weaver is a pleasure to work with!

    Very helpful and professional! Goes out of his way for people!          

    Thank you for all you do!

    Ken M.

    Rick Weaver is a pleasure to work with!
  • Rick Weaver is great!

    I love it at my new career and picture my future here. Rick was awesome in helping me choose where I need to be and how I had to get there. It took a lot of interviews and me turning jobs down because it wasn’t a fit for me. At my new career I’m in the right place!  

    Thank you,


    Rick Weaver is great!