Hiring Workshop - Interview Checklist for CandidatesEarly in her career, Patrice wrote a book and taught classes on how to land a job – covering everything from resume writing to interviewing skills. In this section she shares some of her vast knowledge which has helped thousands of people successfully land their dream job

 

Professional Dress Tips

Hiring Workshop - Professional Dress Tips for Candidates
You have 1 chance to make a first impression!
Talk to your recruiter before the interview, you can ask them about the dress code in the workplace and choose your outfit accordingly.

  • Don’t forget the little things. Shine your shoes, clean nails, no pet hairs, holes or stains on your clothes.
  • For men: make sure your shirt doesn’t look like it just came out of the dryer!  Pressed dress slacks and shirt.  General Managers should always wear a tie – preferable in a red tone.  A jacket and tie are optional for an assistant manager.  Starched Dockers are appropriate.
  • For women: professional attire – dress slacks or skirt.  Professional shoes.  Moderate make-up.

Compensation & Benefits

Hiring Workshop - Interview Questions for Candidates

First interviews are a “get to know” interview. Unless the client asks you directly, never bring up salary and benefits on the first interview.

  • On the first interview you must convince the client that you can provide value to the company and you must show enthusiasm for the job.
  • If asked about compensation never use what we call a “hard” number. Simply state what you are making currently or in your last position, re-express your interest in the job, and simply state that you would seriously consider their best offer.
  • Listen to your recruiter. Your recruiter works with these clients every day and will inform you of a realistic range to expect from the company and for your current experience level.
  • We won’t send you out for an interview where the compensation package doesn’t fit the range you are currently receiving.
  • Asking for more compensation than your experience or the position warrants will swiftly eliminate you from consideration.
  • If you are currently unemployed, don’t expect an offer equivalent to what you were making. Sorry, but these are the facts of life.

Common Interview Questions

Patrice & Associates Common Interview Questions Tips For Candidates

Tell me about yourself.” 
Don’t recite your autobiography. Instead, describe your greatest skills as a hospitality manager, accomplishments and qualifications as they relate to the job requirements. Indicate how you have saved them time and money or implemented any new procedures.

“Describe your strengths and weaknesses.”
This one’s a classic. Describing your strengths is always the easy part. Try to pick out a few strong points and back them up with specific examples, such as “why” you are a team player. Now comes the hard part. Zooming in on your weaknesses is never pleasant, so don’t dwell on them. And make sure to turn negative experiences into positive ones by reflecting on lessons learned. REFRAIN FROM BEING A “PEOPLE PERSON”. You can do better than that.

“Where do you want to be in three to five years?” 
This is essentially a hospitality career goal question. However, the interviewer might also want to see if you’re the type to jump ship in six months. Try and ease their concerns by stating your desire to progress within the position and company. PLEASE MAKE SURE THAT NO CONVERSATION OF RETURNING TO SCHOOL OR OPENING YOUR OWN RESTAURANT COMES INTO THE CONVERSATION. It raises a RED flag. This will only turn the company off. It will appear to them that you are not a long-term manager. LONG TERM goals need to include you working for the company with which you are interviewing and THAT is all.

“What made you decide to apply for this position?”
Briefly explain how your current restaurant management skills match the stated requirements for the position. Be sure to include how you were attracted to the organization based on what you discovered while researching the company.  Make certain you have visited the website and eaten in their restaurant recently.

“Describe your major successes or failures.”
Use the same strategy as in the strengths and weaknesses question. Recount scenarios and anecdotes about how you achieved success. On the flip side, downplay your failures by discussing how you used them to better understand a business challenge or life lessons.

“I noticed you have had three different jobs in the past four years. Why did you make so many changes in such a short period of time?”
If you have a history of job-hopping, employers are going to notice and ask about it. The best thing to do is focus on the positives. Starting with, “My boss was a total jerk,” is not a good way to get the ball rolling. Instead, say something upbeat like, “I was looking for a bigger challenge,” or “I wanted to enhance my skills.” If you were fired from a job, don’t lie about it; inevitably it will come back to haunt you.

“What do you know about XYZ Company? Or the industry in general?”
Once again, this is where your company research will come in handy. Make a positive impression by demonstrating your knowledge along with the fact you did some homework prior to the interview.

“What would your peers/boss say about you?”
Concentrate on positive relationships you have developed with various types of people from peers to management. Now is also a good time to site examples of how you have helped others or worked in a team environment.

“Tell me how you prioritize projects when you have several assignments due at one time.”
This question addresses your organizational skills. Be sure to give examples of deadlines you have met under pressure and how you accomplished the required tasks.

“Why should we hire you?”
This is one of the most basic questions. If you have prepared for the interview, it should be an easy one to answer. Tie together your top accomplishments and experiences relative to the position you are applying for, along with reasons why you are different from your peers.

“Based on our discussion, what questions do you have about the company or position?”
Hopefully, you took our advice when we told you about what to ask the employer. Even if the interviewer did a fantastic job explaining the facts, you should always have some additional questions to pose. Try personalizing it by asking what drew them to the company and their vision of where the corporation is going.

“What kind of salary are you expecting?”
It’s best to say “my recruiter told me the range of the position and I am fine with that.  I’m more interested in growing with your company for the future than what I will earn tomorrow.”

Interview Preparation

Hiring Workshop - Interview Tips for Candidates

You have your job interview scheduled – congratulations!  Now it’s time to prepare and we’ve got you covered.  What’s the most important part of the interview?  The time you spend preparing for it.

  • Research the company so you can go into your interview understand the requirements of the job and what you bring to table that would benefit their organization.
  • For hospitality interviews – make sure you have visited the location and eaten in the restaurant.
  • Think about examples that showcase your accomplishments and be prepared to tell stories.
  • Practice! Actually practicing your answers out loud is a very effective way to prepare.
  • Your recruiter will give you actual questions to be prepared for and will role play with you to ensure your success!

Before the Interview

Hiring Workshop Interview Tips for Candidates

An interview is really an audition!

Be prepared! Before entering, take a deep breath. Relax. It’s Showtime! Put a smile on your face and walk in with confidence. Introduce yourself to whomever greets you and inform the person the reason for you being there.  Everyone wants to see the face their customer will see – friendly, relaxed and outgoing.

  • Make eye contact and always have a firm handshake.
  • Take a seat. Relax, but sit up straight. Don’t fidget. Act like you belong there.
  • Plan your schedule so that you can arrive 10–15 minutes early. Map out your route to the interview location so you can be sure to arrive on time. Consider doing a practice run. If you’re taking public transportation, identify a backup plan if there are delays or closures.
  • When you arrive early, use the extra minutes to observe the workplace dynamics.

Resumes

Patrice & Associates Resume Tips For Candidates

  • Format your resume wisely – list months/dates for all jobs. Explain any gaps in employment.  Include “reason for leaving” for each position.
  • Identify accomplishments not jobs job descriptions
  • Quantify your accomplishments – what benefit was there to your employer
  • One resume does not fit all – cater your resume to a specific industry and position

Always bring at least 2 copies of your resume. Often the employer is working from a faxed copy or has misplaced it or in some cases hasn’t received one.  Offer a clean copy to your interviewer. Keep the other copy in front of you to assist you in remembering dates and details as the employer goes through your resume.

You are going to do such a good job on this interview that the interviewer may want you to meet and interview with the next level of interviewer that day.

References

Patrice & Associates Copy Of Your References Tips For Candidates

Have a typed copy of your references. Minimum of 3.

  • These must be professional references. Not your Aunt Sally who has always thought you have the most adorable dimples!
  • Provide names, position, company and phone number of each reference.
  • The less work you make your interviewer do in squeezing this information out of you as you nervously fumble through scraps of paper, matchbook covers, cocktail napkins, etc., just might have a bearing on your candidacy.
  • Don’t forget to inform your references that you are using their names as references and prepare them for phone calls verifying employment

Enthusiasm

Hiring Workshop - Enthusiasm Tips for Candidates

Everyone likes the feeling of being wanted. Show enthusiasm!

  • Don’t appear to be what we in the business call a “shopper” or a “tire kicker”. The “What can you do for me?” approach to interviewing, even in this full-employment economy, gets you a quick exit to the front door. (Sometimes the back door, if you’re particularly offensive).
  • ALWAYS MAKE CERTAIN THAT THE COMPANY WITH WHICH YOU ARE INTERVIEWING FEELS LIKE THEY ARE YOUR FIRST CHOICE, NO MATTER WHAT OTHER COMPANIES ARE INVOLVED.
  • Always remember to thank the interviewer for his or her time and remember to get his or her card.

What Candidates Say About Patrice & Associates

  • Hospitality Recruiter Can Help You Find a Job!

    Karl was the best asset in securing my new position. He was there coaching and teaching me every step of the way. I have been working in the food industry for 20+ years and this is the first time I have used a recruiter. I have been on both ends of the hiring process and Karl has helped to know what people are looking for and what I should be looking for when hiring new employees. I look forward to meeting Karl and shaking his hand. If needed I would seek Karl out again!         Mahmoud Elkhyati         Need help with your resume – Have a Recruitment Specialist help you for FREE       Hospitality Recruiter Can Help You Find a Job!
  • Hospitality Recruitment Works!

    My interactions with Mr. Richard were professional. He was very accommodating to my wants in needs when it came to the company I was looking to become a part of. I had tried myself to obtain a position with this company, but I was not able to do so on my own. With Richard's help I was able to land the position.  He kept me in the loop when it came to every interview that I had from beginning to end and kept me very upbeat and positive about the experience. I believe this is how a head hunter or recruiter should perform when dealing with clients very professional and had integrity in everything that he did.     Albert Jones     Hospitality Recruitment matches YOUR skills with the perfect job Hospitality Recruitment Works!
  • Hospitality Recruiters Are Here to Help

    Daniel was a great help to me on my job search. From the first time I was contacted by him I felt he was here not only to help the company find the right candidate but he was there to make sure I was right for the position.  Daniel is very persistent when he is working with you.  He knows that time is of the essence and he helps you adhere to a very strict timeline to be successful.  Daniel is there for you when you are feeling unsure and is always available to discuss just about anything.  He has a wealth of FOH & BOH knowledge and that really put me at ease because I have not met many recruiters with FOH & BOH experience. Talking to someone who has been where you have been really puts you at ease!  I am very appreciative that I had the chance to work with Daniel on this occasion.  I am thankful he was understanding, attentive, communicative, and seems to generally care about you as a person and a perspective candidate! Katherine Woods         Career Coaches that help you for FREE Hospitality Recruiters Are Here to Help
  • Hospitality Recruiters can help YOU find a job!

    Stephanie Yee played a key role in not only getting me in the door for my first interview, but in every step thereafter in the process. Stephanie coached me on effective interview strategies specific to my prospective role and made herself available for questions anytime. I was consistently kept in the loop with each new step in the process and her client insights proved invaluable. I always knew what to expect at each turn and who I would be interviewing with, along with basics like where to park and expected attire…all things that can easily trip up a less informed candidate.  In addition to all of this, Stephanie’s naturally positive attitude helped me to stay calm throughout a lengthy interview process that spanned a number of anxiety driven weeks. In short, without Stephanie in my corner, I wouldn’t have been able to turn this new chapter in my career. Sincerely, Steve Davis Hospitality Recruitment matches YOUR skills with the perfect job Hospitality Recruiters can help YOU find a job!
  • Hospitality Recruiter made my " job search seem almost too easy".

    I cannot begin the express how thankful I am to have had the opportunity to work with Shannon. From start to finish he provided me with more than enough information to not only be comfortable but also confident in my interview process. He was my biggest cheerleader and assured me that I was right for the position as well as the position being right for me. He made my job search seem almost too easy and anyone with a chance to have a mentor like Shannon through this process should jump at the opportunity, things like this don’t come around often! Alysha Gould What kinds of jobs does a Hospitality Recruitment Specialist have for me? Hospitality Recruiter made my " job search seem almost too easy".