Meet Our Management Team
Patrice Rice, CEO and Founder
Brian Miller, COO
Ivy McMahon, Training Coordinator
Denise Bogner, AR and Database Manager
Brian Martin, Director Franchise Operations
Dan O’Neil, Franchise Developer
Michelle Shriver, Franchise Developer
Courtney Vanderveer, Franchise Developer
Kim Tennyson and Kimberly Marzett, Franchise Developers
R. Vann Wilhite, Franchise Developer
Aida and Matt Lopez, Franchise Developers
Mercedes Concepcion-Gray, Franchise Developer
Michael Chiodo, Franchise Developer
Patrice Rice has an entrepreneurial background with a history of building successful businesses. Her hospitality career began in the hotel industry where she was the Sales Manager for the Holiday Inn and the Director of Sales and Marketing for the Lord Baltimore Hotel in the Baltimore Inner Harbor. Her entrepreneurial career started when she opened Chesapeake Cruising, the largest fleet of powerboats for charter on the Chesapeake Bay. She became the first woman Captain on the Chesapeake and launched the industry of corporate entertaining on luxury yachts in the Baltimore Inner Harbor. Patrice then purchased and operated a marina restaurant from when she further developed a catering service specializing in the yachting industry.
Patrice & Associates opened in 1989 and has grown to be one of the largest hospitality recruiting firms in the country. For over 20 years, Patrice has been a staffing partner with some of the largest corporations providing hospitality managers at all levels.
Patrice is driven to stand apart from others through the development of recruiters and franchisees that share her same belief and which has been the cornerstone of her business, “Recruiting is not about money, it is about helping people”.
With an extensive training program based on her business model, Patrice has developed a network of successful recruiters nationwide and is now expanding the company’s reach and effectiveness through franchisees. Her commitment to the success of others is evident throughout her organization.
Patrice Rice, who founded Patrice & Associates in 1989, is recognized as an expert in the area of Jobs in the Restaurant and Hospitality Industries. She has been quoted in many articles and has been interviewed on television news stations. Recently Patrice was one of 12 women selected, out of 5,000 submissions, to be featured on the 2011 Women in Business Calendar that will be available in bookstores nationwide and on amazon.com.
Patrice has also been sought by television news stations to share her expertise in the Hospitality Job Market. She has appeared on Fox 35 News Orlando and the Washington Business Tonight news program.
Brian, joined in May 2014 as an equity partner, has expertise in all aspects of the Patrice & Associates model – staffing/recruiting & franchising. Brian’s extensive experience in franchise operations, development, strategic planning and marketing makes him a professional tour de force in the franchising industry. With Brian on the team, Patrice & Associates can continue to expand its existing franchise network, while providing our franchisees the resources they need to ensure success in their communities.
Brian will support and enhance Patrice & Associates’ ongoing mission to connect the country’s most respected restaurant brands with the industry’s top culinary and managerial talent. His leadership will set the direction for aggressive global growth.
Brian has 25 years in franchising and 16 years at a leading full service staffing and recruiting industry franchisor, Snelling Staffing. During his tenure with Snelling, he was responsible for franchisee training and ramp up, human resources, national accounts and company operations. He was responsible for the profitability of corporate and franchised offices as well as personally owned and operated several locations.
Prior to Patrice & Associates, Brian was also the COO of FranchiseSource Brands International, a global, multi-brand franchisor best known as the parent company of The Entrepreneur’s Source (TES). As an industry innovator, Brian has been called upon regularly to speak to franchising executives in seminar formats, and has appeared as an expert with multiple news media organizations.
Ivy McMahon, Training Coordinator
Ivy joined Patrice & Associates as a lead getter in 2010, became a top producing recruiter and join the franchising team as the Franchise Coordinator. Ivy supports franchisees in the start-up of their new business, assists with training and mentors news franchisees. Ivy previously owned her own travel agency as well as a mortgage brokerage company.
Denise joined Patrice & Associates in 2012 part time updating our database. She then joined full time and is currently responsible for our Accounting Department and also is the National Accounts Manager. Denise previously came from the banking industry where she was the Branch Manager of a local bank.
Brain joined Patrice & Associates as a lead getter in 2010, became a top producing recruiter, was promoted to manager of the staff recruiters, supported franchisees and now is the Director Franchise Operations supported Regional Developers, Franchisees and is an integral part of training. Brian was previously a District Manager for Bob Evans restaurants and was a Sales Manager for a home improvements company.
Franchise Developer: Arizona, New Mexico, South Texas
Originally from Ohio, O’Neil moved to Colorado in 1995 after finishing law school. He formed a partnership and owned three Buffalo Wild Wings in Colorado. After practicing law for almost ten years and getting his MBA, O’Neil worked as General Counsel for a large insurance company based in Colorado. He eventually took over all the business operations for the company.
O’Neil possesses the business and operational expertise to be a great recruiter and run a successful recruiting office. He can rely on his experience to make the right placement resulting in a win-win for everyone!
Franchise Developer: San Diego, California; Colorado; Nevada, Utah
Michelle worked in the casino industry for 18 years — starting as an entry-level manager and earning successive promotions to her final position as an Executive Vice President of Operations for a national casino resort company. She and her husband also currently own six franchised cafes in two states. Additionally, she is a Regional Developer for two franchise brands, responsible for cultivating and helping other franchisees become successful in their own businesses. It is this diversity yet relevancy of experience that ensures our client companies and management candidates are successful in accomplishing their goals.
Franchise Developer: Tennessee; South Carolina; Charlotte, North Carolina
Courtney has a diverse financial management background, having worked in a national public accounting firm and in the healthcare industry for both insurance and healthcare services companies. His experience also spans working within publicly traded companies, private equity sponsored companies that have realized significant growth and also with startup companies trying to establish an initial customer base. He understands that companies have their own culture and operating philosophies and the significant contributions that can be achieved by matching the right personnel with the right opportunities. In senior management positions, he has provided direct oversight of departments consisting of 250+ associates within multiple regional offices, as well as serving in companies with limited staff. In each company “getting the right people in the right seats on the bus” has directly impacted the company’s success.
Regional Developers and Franchise Owners, Kim Tennyson and Kimberly Marzett, bring franchise ownership experience, business development, and extensive management, training, and business experience to their team. The two childhood friends founded Double Kim Unlimited in 2006, when they jointly opened a franchised establishment. Within the franchise, the partners launched the business, developed a strong customer base, and maintained a dedicated staff. The team created a successful hiring model for identifying, hiring, and training staff to ensure the growth of their business. The two owned the successful franchise until 2014 when they sold the franchise and prepared for their next business venture.
Kim and Kimberly chose Patrice and Associates as their next venture because of the model of helping people, ability to join as Regional Developers expanding the brand, and the turn-key model due to the fact that day 1 you can begin recruiting for your business. Kim and Kimberly are excited about the Partnership with Patrice and Associates, and ready to be engaged members of the Patrice and Associates Leadership Team.
Franchise Developer: Alabama, Mississippi, Louisiana, Arkansas
Vann’s background includes extensive experience in human resources management and customer service, claims and medical management, and risk aversion, regulatory compliance, provider development, networking and relationship building.
Management positions Vann has held for over 20 years include specific responsibilities for managing areas of Wellness programs, and coordination and oversight of third-party administrators and beneficiary plans.
Together, we have over 40 years of combined business experience, both internationally and U.S. based and within start-ups to Fortune 500 companies. As part of the leading hospitality recruiting organization in North America, we know first-hand that the key to success for companies and individuals throughout their career is find that fit across their respective needs, goals, passion and values. We are committed to finding the match in which both our clients and candidates will succeed and thrive.
Franchise Developer: Georgia and North Florida
Coalescence Inc. d/b/a Patrice and associates is focused on leveraging 20 years of experience in supporting our clients grow their talent. Our national presence allows us to ramp up and ramp down as needed in support of the business growth objectives. Excellence to us is going beyond recruiter status and being true strategic partners with our clients. We thrive on exceeding expectations.
By providing regional leadership, mentoring and support to our franchisees we create a winning team by mentoring and supporting our franchisees to reach their individual business goals and creating a strong consistent brand.
Franchise Developer: Illinois
Michael Chiodo has over 10 years of GM level and above restaurant experience. He is an expert at taking over underperforming units, making them highly profitable while maintaining the highest standards of the franchise. Michael creates a culture of success, professionalism and enjoyment, for employees and customers, in all his work environments. Through his sales experience he has developed a keen awareness of what people’s true wants or needs are and matching the right people with the right opportunity. Michael has an innate ability to focus on the individual while keeping in mind the big picture. His combined experience and passion for assisting people in improving their lives is the main reason he has partnered with Patrice and Associates as a Regional Developer.