Patrice & Associates Impacts Peoples Lives

When our Mission says “Recruiting is about helping people” we mean it.  Every week we receive testimonials where we have helped people find jobs. We were successful where other recuiting agencies failed.  We cared about the person and went the extra mile when no one else would.  This testimonial from Wayne Calloway talking about what Tim Cordrey, our Richmond franchisee, did for his life is incredible.

“First, let me just start by saying THANK YOU.

I started the new year with great expectations and enthusiasm. One day I received a phone call from my mother telling me she was diagnosed with cancer, it floored me and all I could think of is that I had to be near her and see her through this ordeal. I took a leave of absence which turned into me leaving a job that I loved permanently.

Well, 2 months later my mom is cancer free and doing great!!!! Now it’s time to look for employment, so I started posting my resume online to different job sites to no avail. I started getting emails from Insurance Companies for employment in sales, don’t get me wrong, there’s nothing wrong with working for insurance companies but it wasn’t my cup of tea.

I started to receive phone calls from various recruiters, I won’t name names, but at least 3. Here it is June and my fiance and I are expecting a little one in July and she’s the only one working 50 hrs a week to pay the bills. I had become so stressed out that I started breaking out in a rash on my face and was a little down in spirit.

About 2 weeks ago I got a phone call from Tim Cordrey of Patrice and Associates inquiring if I was yet employed, to which I replied “No”, now mind you, the thought was running through my head that this guy is going to be just like the rest of the sorry recruiters who have contacted me and literally did nothing but gave lip service. He told me about a company that was looking for managers and explained a little about the company. We talked for about maybe 15 minutes and he set up an interview with me. Upon arriving I was so nervous yet anxious and after seeing Tim I thought to myself, Lord, what am I going to say to this man, it’s been years since I had to do an interview, he instantly put me at ease. He explained the company a little more in detail and we went over my resume in depth. He asked me various questions and after answering he coached me on the proper way to address the question. He was passionate about his job in helping me find employment. Never have I seen anyone so determined to help me in my quest to find a career, not just a job.

Tim Told me that the District Manager had interviewed previous applicants that worked where I use to and none of them had any luck and that the DM really didn’t want to interview because he had no luck with applicants from the company that I was previously employed. After talking to me, he told the DM that there was something different about me and that if he would only give me a chance to be interviewed he could see for himself. 2 interviews later and I am now employed as a manager for a very well known company making $11k more than I was at my last job. I am so ecstatic that I’m dancing all over my house. No longer am I stressed about finding a JOB.

To Tim and the staff at Patrice and Associates, I and my family THANK YOU, not only did Tim accomplish what he set out to do but he gained my TRUST and FRIENDSHIP and that’s hard to do. I will personally and without reservation recommend all of my friends or colleagues who are looking for employment to call Tim @ Patrice and Associates first before they look anywhere. God bless you Tim and may he continue to rain blessings on you and yours.”

Sincerely,

Wayne Calloway
Midlothian, VA

Taking the bar to the table

Many restaurants, especially those with limited bar space, are turning to tableside cocktail service to provide more customers with the hand-crafted drink experience.

Toby Maloney of Alchemy Consulting turned to an old-fashioned solution as he developed the bar program at New York’s Bar Seven Five, which does not have a standard bar setup.

Inspired by the cocktail service on the historical Pullman Company trains, in which bartenders created drinks and had them finished tableside, Maloney ordered custom-made cocktail caddies for Bar Seven Five.

“When you don’t have a bar itself, so much of the show and experience is the sound of the shaking drink, the look of it being poured into the glass,” Maloney said. “There’s something so very visceral, and that’s one of the great things about being able to do tableside service.”

If a customer orders a mojito at Bar Seven Five, Maloney explained, a bartender would bruise the mint and add ingredients for the drink and ice into a cobbler shaker. The shaker is placed into a caddy along with the necessary glassware and straw. The caddies also have special compartments that hold other accoutrements like beverage napkins and are designed in a way that everything can be carried one-handed to tables. The server then shakes and serves the mojito to the guest at the table.

McDonalds Global Sales Rise in May

McDonald’s Corp. cited new products and value offerings for a 4.8-percent increase in global same-store sales for the month of May.

In the United States, where same-store sales rose 3.4 percent in May, McDonald’s pointed to the success of a $1 beverage program in some markets and the Frappe, the newest addition to the McCafe line now in most U.S. stores. The operator or franchisor of more than 14,000 restaurants in the United States also cited its ongoing efforts to reimage several hundred units this year.

In addition, McDonald’s touted a promotion tied to “Shrek Forever After” that was selling Chicken McNuggets and Happy Meals, though the effect of a recall of “Shrek”-theme promotional glassware won’t be known for some weeks.

“May marks another month of sustained sales growth, demonstrating the ongoing appeal of McDonald’s unique combination of convenience, value and variety,” said chief executive Jim Skinner. “Our focus on enhancing the McDonald’s experience through affordable food choices, modernized restaurants and relevant marketing is giving customers even more reasons to visit McDonald’s.”

Same-store sales rose 5.7 percent in McDonald’s European division and 3.8 percent in the Asia/Pacific, Middle East and Africa, or APMEA, division.

France, Germany, Russia and the United Kingdom continue to drive strong sales in Europe, where McDonald’s has focused on daypart expansion with four-tier menus and new products like Germany’s McWrap, the company said. McDonald’s added that Australia and China helped boost sales in the APMEA region.

The 4.8-percent rise in global same-store sales beat financial analysts’ expectations of an increase between 3.5 percent and 4 percent, though the U.S. result, while still among its strongest of 2010, fell below Wall Street’s prediction of 4 percent and slightly lagged McDonald’s 3.8-percent increase in April same-store sales.

Skinner and McDonald’s president and chief operating officer, Don Thompson, recently told analysts gathered at an investor conference that the chain would continue to pursue growing market share with new products like the forthcoming Real Fruit Smoothies, the Angus Snack Wrap and oatmeal, which is planned for a 2011 rollout. McDonald’s also will continue to promote the McCafe coffee line, which has increased coffee sales 38 percent through April of this year, the executives said.

Restaurant industry analysts have noted that McDonald’s has fared better in the economic downturn of the past few years — even as high unemployment in the United States has wreaked havoc on the core quick-service customer – because of its menu diversity that appeals across regions, ages and income levels.

According to a report from securities analyst Jeff Farmer at Jeffries & Co. in Boston, McDonald’s same-store sales have the lowest correlation to the national unemployment rate, which inched downward slightly to 9.7 percent in May, according to the Bureau of Labor Statistics. Meanwhile, competitors like Burger King, Sonic and Jack in the Box have shown a much higher negative correlation, meaning those brands’ same-store sales have fallen more drastically as the unemployment rate has risen during the past 10 years, the report found.

McDonald’s also said Tuesday that it expects foreign-currency translation, especially for the euro, which accounts for 25 percent of its global sales, to have a negative impact on net earnings per share for the year. The company does not expect such an impact, however, for second-quarter earnings, which McDonald’s tentatively plans to report July 23.

Arbys may make the move into retail

Arby’s, which has struggled to drive sales in its restaurants, may extend its reach by offering branded products in grocery stores.

The 3,700-unit chain said Friday that it had signed a deal with Nancy Bailey & Associates Inc., an Atlanta licensing firm, to begin fielding offers to sell packaged Arby’s items on supermarket shelves.

Arby’s spokeswoman Kathy Seifert confirmed the chain would seek to sell its products in retail settings, but she declined to offer details on what would be sold. She noted that the brand previously had licensed its sauces for retail.

The leveraging of restaurant brands in the retail market can be lucrative for chains, earning millions of dollars and creating additional revenue streams, said Bill Cross, a vice president at Broad Street Licensing Group, which is not involved in the Arby’s deal.

Several restaurant concepts have entered the retail market or increased their grocery offerings as sales slowed in their dining room, including P.F. Chang’s, Burger King, California Pizza Kitchen, T.G.I. Friday’s, Jamba Juice and Starbucks.

Arby’s has had difficulty reversing falling sales, with parent company Arby’s/Wendy’s Group reporting an 11.5-percent dive in same-store sales at the roast beef chain for the April 4-ended first quarter.

In May, Wendy’s/Arby’s Group tapped industry veteran Hala Moddelmog as Arby’s new chief executive and charged her with executing a turnaround at the chain.

Separately last week, Wendy’s/Arby’s Group chairman Nelson Peltz disclosed that he had received an inquiry expressing interest in the acquisition of the fast-food company, according to documents filed with the U.S. Securities and Exchange Commission.

Peltz, whose Trian Fund Management LP owns 23.5 percent of the company, said he is considering the offer, which was made by an unnamed third party.