Tim Jordan was a former Cracker Barrel General Manager who joined Patrice & Associates as a franchisee in Belle Vista, AR. Tim’s desire to help people find great career opportunities is evident by Hal’s testimonial below.

This is Hal’s picture and testimonial he wrote for Tim.

“ATTENTION….BUSINESS WORLD:  Recently I was seeking a career position with a company that would offer me benefits and a salary that would compensate me for the hard work and efforts that I had made in order to prepare myself for such a venture.   As luck would have it the economy turned sour and I was stuck in a dead end job with no benefits.

Who out there is with me so far?  I posted my Resume on the internet and began my search….not having much luck. Thankfully Patrice and Associates came to my rescue….in particular TIM JORDAN.

Tim found me on the net and checked out my resume and gave me a call. There was an opening with Ryan’s. Tim jumped in with both feet and the rest is history. Tim was relentless in his efforts in keeping the phone lines hot and doing everything in his power to set up the necessary contacts for me. Once the initial contacts were made and the interview was under my belt,  Tim continued to pursue and check with the Ryan’s folks constantly.

As time went by and I found myself becoming discouraged, as sometimes the interview processes can be long and drawn out, Tim came to my rescue offering moral support and professional advice on how to interview correctly as well as professional resume advice.

Eventually the position offer came through and it far exceeded anything that I had expected.  So to all those of you out there that are serious minded and ready for a career change.  My advice to anyone that is ready for that move is very simply that if Tim Jordan contacts you from Patrice and Associates sit up and take notice! This man is honest and has your best interest at heart.

Thanks, Tim for all your help.  I owe you more than I can even begin to put into words.”

Hal Robertson

What are your thoughts? Do you think a gratuity should be part of the bill or be what the word actually says … a gratuity?  If you’re frustrated by poor service at a restaurant, think twice before you decide to not tip. You may be in for a bit more than just a dirty look from the waiter.  I personally think this story shows not only where this country is headed but has gone – people demand something for nothing.  A gratuity is supposed to be a tip for good service not an added cost to your bill.

“Nobody, nobody wants to be forced to pay a tip or be arrested for terrible service,” Leslie Pope said when her happy hour ended in handcuffs.  They were hauled away by police and charged with theft for not paying the mandatory 18 percent gratuity totaling $16 after eating at the Lehigh Pub in Bethelehm, Pa with six friends.

Pope claimed that they had to wait nearly an hour for their order and that she had to get napkins and silverware for the table herself. 

“At this point I became very annoyed because I had already gone up to the bar myself to have my soda refilled because the waitress never came back,” Pope said. 

After the $73 bill came, the group paid for food, drinks, and tax but refused to pay the tip. After explaining the bad service to the bartender in charge, Pope claimed he took their money and called police. The couple was handcuffed and placed in the back of a police car. 

“I understand that, you know, we didn’t pay the gratuity, but it was a gratuity, it wasn’t something that was required,” said Wagner,  

“At this point I became very annoyed because I had already gone up to the bar myself to have my soda refilled because the waitress never came back,” Pope said. 

After the $73 bill came, the group paid for food, drinks, and tax but refused to pay the tip. After explaining the bad service to the bartender in charge, Pope claimed he took their money and called police. The couple was handcuffed and placed in the back of a police car. 

“I understand that, you know, we didn’t pay the gratuity, but it was a gratuity, it wasn’t something that was required,” said Wagner.At this point I became very annoyed because I had already gone up to the bar myself to have my soda refilled because the waitress never came back,” Pope said.

After the $73 bill came, the group paid for food, drinks, and tax but refused to pay the tip. After explaining the bad service to the bartender in charge, Pope claimed he took their money and called police. The couple was handcuffed and placed in the back of a police car.

“I understand that, you know, we didn’t pay the gratuity, but it was a gratuity, it wasn’t something that was required,” said Wagner.

The owner admitted that the group waited unusually long for their food, but said the pub was extremely busy that night. He said managers offered to comp the food, a claim the couple denies ever happened.

“Obviously we would have liked for the patron and the establishment to have worked this out without getting the police involved,” said Deputy Police Commissioner Stuart Bedics. 

Police charged them with theft since the gratuity was part of the actual bill. However, it is doubtful that the charges will hold up in front of a judge. The couple is scheduled to appear in court next month.