Everyone likes the feeling of being wanted. Show enthusiasm! Don’t appear to be what we in the business call a “shopper” or a “tire kicker”. The “What can you do for me?” approach to interviewing, even in this full-employment economy, gets you a quick exit to the front door. (Sometimes the back door, if you’re particularly offensive).
Always make certain that the company with which you are interviewing feels like they are your first choice, no matter what other companies are involved in your job search. Be certain you have researched their website, have recently eaten in their restaurant and can comment on how much you love their concept.
In the hospitality industry, the hiring manager is judging you on many levels. Your experience is important but as this is a service industry, your attitude and personality play a huge role in determining if there will be a job offer.
Often you will be asked to work “a day in the life” of a restaurant manager as part of the interview process. Be certain to pick up a broom and help, greet the customers, clean the trash off the parking lot and be friendly with the crew.
Attitude goes a very long way in the hospitality industry when the final candidate is selected for the position.